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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Current Health provides a single platform to enable health systems to deliver high-quality care at home across all patient populations. Our goal is to bring together everything you need into a single, flexible solution that can help you build new home-based care models. Our platform includes: 

 

Remote patient monitoring: We have our own FDA-cleared continuous monitoring device that measures vital signs (oxygen saturation, respiration rate, pulse rate, mobility, skin temperature) with the same accuracy as an ICU monitor. However, we are also unique in our device agnostic approach to RPM and can integrate with other third-party monitors and wearables to support any clinical use case. 

 

Patient engagement & telehealth: We have a patient-facing application available on iOS/Android that enables patients to communicate with their care team and stay engaged in their care plan. The application includes video calling, 2-way messaging, reminders (for medication, vital sign readings, etc.), symptom collection, and education modules. All engagement can be customized for the individual patient. 

 

Clinical Dashboard & Alerting: Our clinical dashboard helps care teams know when a patient needs attention, helping them manage large populations at home through prioritization & treatment optimization. Care teams can easily communicate with patients via the dashboard through one-click video and messaging capabilities as well as collaborate internally. Data integration with the EHR and clinical dashboard also allows for seamless workflows and data sharing. 

 

Clinical Command Center: We have an in-house team who can provide 24/7 clinical support with first-line triage of patient alarms, management of patient care, and escalation based on clinical protocols. 

 

Full-Service Logistics: We can provide full inventory and logistics to deliver, pickup, and service devices straight to the patient’s door.  

 

About Current Health:

Current Health, a Best Buy Health Company, offers an enterprise care-at-home platform to enable healthcare organizations to deliver high-quality, patient-centric care at a lower cost. Our platform brings together remote patient monitoring, telehealth capabilities, and patient engagement tools into a single solution that can support patients across the care continuum from chronic disease management to Hospital at Home. Powered by Best Buy, we can provide end-to-end services to support programs as you scale including in-home support, logistics, and a 24/7 Clinical Command Center.

Product Description:

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics

• Standardizing and streamlining the referral management process across the organization

• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with most appropriate providers using SmartMatch decision support

• Closing the feedback loop with specialists and reducing phone calls and faxes

• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools

• Improving customer service with referring providers through automated status reports

• Managing referral network and gaining insight into referral patterns using analytics

About ReferralMD:

ReferralMD delivers proven referral management, patient access and e-consult solutions that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Our solution enables healthcare organizations and providers to manage all patient populations in a single platform.  

 

Acute Care at Home (Hospital at Home)

We provide real-time insights into patient health and the ability to easily manage care plans with coordination of virtual and in-home care. 

Outcomes: We've helped hospitals reduce admissions by 26%.  

 

Transitional Care 

We help organizations extend high-quality care to patients by enabling care teams to maintain insight into the patient's health post-discharge.  

Outcomes: Reduced length of stay and readmissions by 90% 

 

Chronic Care 

With tailored patient engagement, care teams can effectively manage complex care needs to meet the patient wherever they are in their care journey.  

Outcomes: 92% patient adherence to their care plan. 


Pediatric use cases:

None provided

Users:

Our clinical dashboard can be made available to care teams

Description:
  • Improve patient access through online provider directory and scheduling
  • Improve visibility of provider affiliations across the network and reduce leakage
  • Close the feedback loop, improve loyalty, and increase revenue from referring providers
  • Triage and match patients with the best providers with clinical decision support checklists
  • Communicate with online messages and consults versus fax or phone calls on hold
  • Reduce lost referrals due to improper handling, poor workflow, or antiquated e-fax technology
  • Acquire and retain patients with provider relationship management software (CRM)
  • Reduce no-show rates and improve engagement through automated patient communications
  • Connect different EMRs using ReferralMD as the bridge for interoperability
Pediatric use cases:
  • Pediatric providers can send or receive referrals and communicate with referral partners and patients via the platform.
Users:
  • Care coordinators, referral coordinators, authorization processors, schedulers, marketing representatives, physician liaisons and managers log into ReferralMD. 
  • Clinicians stay within their respective EHR systems since data is exchanged via EHR integrations.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Allscripts, Meditech, NextGen, GE, eClinicalWorks, McKesson, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

Current Health brings together all components needed to deliver quality care in the home and addresses the challenges care teams experience in operationalizing and scaling a care at home program across any acuity level. How we're different than your existing infrastructure:


UNIFIED INSIGHTS: we provide a unified dashboard that aggregates data from multiple sources to create actionable insights across your entire patient population - from hypertension to Hospital at Home.


DEVICE AGNOSTIC: We've designed an open ecosystem of device integration capabilities to address any clinical need of different populations and allow organizations to tailor their program to the individual patient.  


SCALABILITY & GROWTH: We can provide end-to-end support services to help your team scale. We can fill gaps in your team including 24/7 Clinical Command Center, full service logistics, and inventory management.

Differentiators vs Competitors:

Our enterprise care-at-home platform enables health systems to extend beyond point solutions and episodic patient care and into longitudinal care at home. How we're different than other vendors:


ENABLEMENT PLATFORM: Our approach to care at home is designed around enabling care teams to better manage their patients. We fill in the gaps to help you provide the best care possible.


PATIENT CENTRIC: We've designed our platform to be incredibly easy for patients to use. Everything comes pre-configured and setup takes less than 10 minutes. If needed, we can provide a pre-configured tablet as well as in-home WiFi via our Home Hub.


ALL POPULATIONS: Our platform can be used to manage patients across all clinical disease areas and acuity levels. This allows you to share a single solution across your organization as well as manage patients throughout their care journey.


CONFIGURABILITY: We want to help you scale, which requires flexibility and configurability so you can tailor your program based on the patient or population, all within the platform itself.


INTEROPERABLE: Our platform allows organizations to have a single solution to deliver end-to-end logistics management, streamline their care-at-home program technology, leverage their EHR as the system of record, and optimize their staff to deliver care to critically ill patients within the hospital.

Differentiators vs EHR Functionality:
  • Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
  • Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
  • Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
  • Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
  • Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
  • Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
  • Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
  • Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiators vs Competitors:

Differentiator 1: All-In-One Platform

  • Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
  • Real-time analytics across the platform
  • Automated workflow and decision support tools
  • Automated feedback loop with referring providers
  • Automated patient communications via text or email
  • Integrated fax management system (port over existing fax numbers)
  • Integrated Customer/Partner Relationship Management (CRM/PRM)
  • Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

  • Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
  • In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

  • The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
  • The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.

Keywords

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Company Details

Founded in 2015

Founded in 2011

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