98point6 is the virtual care platform to help health systems meet their digital care needs now and in the future. Our 24/7 on-demand, text-based primary care meets the expectations of today’s patients while fundamentally changing the cost of care delivery. Our board-certified, employed physicians act as an extension of a health system’s provider team. We are structured to support a health system in achieving the quadruple aim: 1). Patient Experience: 98point6 opens doors to new populations that a health system has not seen before, expanding their reach and increasing access for a broader population while providing personal guidance for in-system referrals and helping patients navigate their healthcare needs. 2). Better Outcomes: Through real-time data integration with a health system’s existing solutions, we are able to share information and insights on a patient population. 3). Improved Clinician Experience: 98point6 can reduce the burden on a system’s primary care providers by managing conditions that can be handled remotely by our team of physicians. 4). Lowers Costs: By leveraging technology and optimizing the health system’s care delivery, 98point6 can play a significant role in reducing operating costs.​​

Founded in 2015 and headquartered in Seattle, 98point6 is pioneering a new approach to primary care. By pairing technology with board-certified physicians, our vision is to make primary care more accessible and affordable leading to better health. We meet consumers where they are by offering private, text-based diagnosis and treatment via a mobile app. For employers, health plans and health systems, 98point6 increases primary care utilization among those not actively or appropriately engaged in their health—enabling earlier medical intervention and reducing overall cost of care.

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Client Integration: 98point6 is a consultative technology partner. We do more than just connect a supply of doctors to patients with demand. Working closely with the Client we can help their virtual care strategy come to life by connecting their entire ecosystem of benefits. On the same platform with which they provide digital primary care, our 98point6 physicians direct patients to in-network providers and additional benefits in-visit and in the Care Plan they receive post-visit, increasing utilization and cost-savings and ensuring patients get the right care at the right time.

1. Access: 98point6 provides on-demand 24/7 access to digital primary care in all 50 states plus D.C. By providing text-based care, 98point6 connects patients to high-quality care in their preferred modality—as evidenced by utilization rates that are 8x greater than our client's previous virtual medicine solution. With no appointments needed members can start a secure visit immediately from the privacy of their smartphone or tablet anytime, anywhere. 98point6 caan also increase overall patient access to care by serving as an extension of a health system’s provider network, covering care needs when PCPs are unavailable (evenings/weekend/holidays) or if patient panels are full.
2.  Quality: By leveraging deep technology and the expertise of board-certified physicians who are exclusively employed by 98point6, we deliver a standard of care on par with what a patient would receive in a brick-and-mortar setting. Our physicians practice 100% evidence-based medicine supported by automated practice standards that ensure consistency of care. Our technology allows our physicians to spend more time diagnosing and treating, answering medical questions and following up with members.
3. Affordability: Our technology drives efficiencies and allows us to deliver high-quality care at a lower price point than has ever been done before. Pairing AI and machine learning with the expertise of our board-certified physicians optimizes the medical visit. As we change the cost-of-care, our pricing model passes the savings on to our clients and patients.

In a market rich with competitor mergers and acquisitions of point solutions to expand scope of care, 98point6 is developing our product and platform to meet these patient needs through a single platform (e.g., our recently launched fully integrated behavioral health offering). 

Our overarching strategy is to pair technology with employed physicians to create automated, evidence-based care pathways with additional integrations that connect patients with in-network providers and benefits at the appropriate time. Our roadmap demonstrates our commitment to maintaining high quality patient care, improving physician and patient experience and strengthening our ability to offer seamless, strategic connections to a patient’s entire suite of health resources.

1. Traditional Telemedicine: 98point6 leads with text first but also offers video and voice if needed to ensure patients can access care in their preferred modality. Our 24/7 on-demand service and ability to integrate with a client’s full ecosystem of benefits means we meet patients where they are, leading to much higher engagement and improved patient outcomes. 98point6 is also differentiated from many traditional telemedicine providers in that our clinic is staffed by board-certified physicians who are employees of 98point6. 98point6 physicians must meet our stringent hiring practices, our NCQA-based credentialing standards and undergo extensive onboarding and ongoing training. 98point6 physicians play a critical role in our product and service design, meet our unique core values requirements and hold an equity position in the company.
2.  Symptom Checkers: These solutions are not user-friendly and often create more worry for patients with a health concern. Symptom checkers also require additional steps to get care, creating more barriers to entry. With 98point6, accessing care from a board-certified physician who can diagnose, treat and prescribe is just as simple and affordable as Googling your symptoms. We leverage our UX design and research capabilities to deliver the highest usability bar helping ensure repeat use.
3. Navigation Platforms: in most cases, for optimal outcomes, patients should start their care journey with a primary care provider. With 98point6 it's easy for patients to start a visit at any time and our physicians can quickly resolve their concern or navigate members to the most appropriate resources. We're not navigating to a specialist first based on the chief complaint, rather our physicians can intelligently determine whether a specialist visit is required.

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.