100% secure, easy, confidential, & HIPAA compliant telehealth and patient engagement platform. Custom workflows help support the needs of behavioral practices from one-on-one to group visits. . Mend has the only 5-star telemedicine patient satisfaction experience with 70% of Mend Enterprise orgs averaging single-digit no-show rates. Over 90% of Mend telemedicine visits are completed successfully and Mend can support audio and video on connections as low as 50 Kbps. Patients will connect effortlessly via text message or email without any software downloads or logins. If a patient ever needs technical assistance, Mend provides support within 20 seconds. Mend supports multiple telemedicine workflows including scheduled visits, ad-hoc encounters, on-demand, kiosks, transfers, groups, and more. With seamless integrations to over 80 EHRs, staff can stay in one system without any duplicate data entry.

With [CipherOutreach](https://info.cipherhealth.com/AVIA_CipherOutreach), health systems scale targeted and purposeful outreach across the continuum of care – encompassing preventive outreach, post-discharge and post-visit follow up, episodic outreach, and care recordings. Ranked as the KLAS Category Leader for Patient Outreach in 2018 and 2019, CipherOutreach's automated call and text programs ensure that all patients receive proactive outreach during critical care transitions. By helping healthcare providers deliver the right care, in the right place, by the right person, CipherOutreach empowers teams across the entirety of the care continuum to deliver a tailored and unified experience to their patients.

CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.