As hybrid care models gain in popularity with patients, healthcare organizations need solutions to capture patient responsibility for both in-person and virtual visits, before and after the visit occurs. Patient payments that are not integrated and automated can create a lot of manual work for staff and are likely to result in uncollected payments or significant delays in accounts receivables. Mend solves this by creating a digital check-in experience for in-person or virtual encounters. Patients can also store credit cards on file to be charged automatically after adjudication or Mend can send an easy-to-use digital invoice that can be paid electronically. Patients want modern forms of payment that they can understand and your organization wants to be paid for the services rendered in a timely manner. Mend is your complete payment and patient engagement solution.

Since “I forgot” is the #1 reason patients no-show, you need a simple, robust solution for appointment reminders. One that’s automated and integrated. One that’s shockingly easy to use and maintain. One that ensures more patients walk through your doors, on time, ready to be seen. That’s what you get with Appointment Reminders from Zenig. We utilize call, text messaging and email to connect with your patients in the way they want to connect.

Zenig designs and develops software for healthcare providers to optimize the patient journey in hospitals, clinics, and physician practices. Our innovative solutions improve patient loyalty through faster check-in and reduced wait times, improve operational efficiency by identifying bottlenecks for improvement, and increase staff productivity by providing visibility of patient journey status.