RevSpring closes all the gaps to deliver a patient experience that’s as effortless, personal and connected as the device in their hands.

Engage IQ™ centers on patient understanding to deliver a holistic experience that is effortless and personal, which optimizes outcomes for patients, members and providers.

RevSpring leads the market in healthcare engagement and payment solutions that inspire patients to participate in and pay for their healthcare. We’ve built Engage IQ™, the industry’s only connected patient engagement suite designed to coordinate patient interactions from pre-care to post-care to payment. RevSpring’s intelligent, holistic platform puts patient understanding at the center of one connected personal experience, allowing providers to fully optimize patient satisfaction, data accuracy, staff efficiency and financial outcomes. The company’s OmniChannel communications and payment solutions are backed by intelligence, analytics, contextual messaging and user experience best practices. RevSpring was rated #1 for Most New Capabilities in Patient Engagement by KLAS in 2023 and Best in KLAS in Patient Communications in 2024.

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

Aiva is the virtual assistant for healthcare, using conversational control of 25+ inpatient systems to reduce nursing workload and improve patient experience.  

Our clients include Cedars-Sinai Medical Center, BayCare Health, Houston Methodist Hospital, Boston Children's Hospital, Jefferson Health and Moffitt Cancer Center.

Aiva Smart Room lets patients control lights, blinds, thermostats and TVs by giving voice commands to enterprise-managed Alexa devices. Making patients more independent improves satisfaction while freeing up nurses to focus on higher-value bedside care.

Aiva Assistant allows nurses and pharmacists to read and write to the EHR, set reminders, access policies & protocols and control patient room environments from anywhere in the hospital. Aiva's mission is to cut by 50% the time staff spend stuck in front of a computer screen.

RevSpring's goal is to match our solutions to the strategic investments you’ve made in your software platforms. Beyond that, we strive to integrate seamlessly. That means blurring the lines between your HIS systems and ours, elegantly filling the gaps that may exist in your platforms, and helping you deliver a positive patient financial experience.

1. Active integrations with 97% of the EHR market
2. We don’t endeavor to compete with the EMR/EHR functionality, we complete it
3. 7 integrations in the Epic’s Connection Hub and/or Epic’s Toolbox (a leading number)
4. Dedicated integration team focused on new and expanding integrations to meet our client’s business and technology needs

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.