Mytonomy’s rigorous content creation process ensures high-quality, peer-reviewed information that enhances viewer engagement, comprehension, and retention and comes from a trusted source. Each step of our process is informed by members of our National Clinical Advisory Network, who play a vital role in developing reliable, up-to-date content that answers patients' most frequently asked questions. Our National Clinical Advisory Network includes licensed physicians, advanced practice providers, behavioral health providers, nurses, pharmacologists, and therapists in active clinical practice. They each bring expertise in the patient care continuum. Members of this Advisory Network include thought leaders from major academic institutions, researchers, and authors published in peer-reviewed journals. Our members are Subject Matter Experts in major therapeutic areas who ensure that our 2,500+ microlearning videos are current, accurate and relevant. Mytonomy’s content creation follows a proprietary five-step process that involves internal review with our clinical leadership team and external review with at least two clinical experts from our Advisory Network guiding each step.

Can assign and track content; was the video viewed or the handout displayed as a PDF? The content can be assigned via various EMR triggers. Mytonomy can write back the viewership of the assigned videos back to the EMR. All digital activity on the Mytonomy platform is timestamped. Beyond tracking, Mytonomy allows providers to reduce manual follow-up with rule-based reminders based on context. Personalized messages (cognizant of PHI considerations) are sent via email, SMS, or MyChart that remind the patient to complete their assigned content.

Mytonomy's interface consists of YouTube-like playlists that stream video, audio and display PDFs. Surveys and digital interactions occur around the video viewing process. Our application is mobile-responsive and can integrate into your website, existing mobile app, or 3rd party EHR. Our data shows that patients watch multiple videos in a setting.

Some customers choose to expose our entire video library to their patients for browsing, and others assign specific condition modules based on the patient’s care plan and journey. At every step of the patient journey, Mytonomy’s nudging and hovering capabilities prompt users to take the next best action or monitor them remotely with simple questions. The patient experience is both guided and personalized.

Mytonomy’s user interface is similar to Netflix or YouTube’s playlists, which makes it feel familiar to patients. Mytonomy is an add-free model. There are few choices for patients to make: pushing play on a video or navigating to other videos, are really the only two options. The system has consistently scored 90%+ in user satisfaction and user comments validate the easy of use.

Mytonomy can be deployed with no EHR integration as a standalone portal. Our back end allows care navigators to invite patients to the platform with only a few clicks. Our website is WCAG compliant.

Mytonomy’s robust EHR integration strategy utilizes both HL-7 and FHIR based approaches to target content to patients. For systems wishing pure automation with no human involvement, we support multiple HL-7 message types to trigger content based on scheduling, including write back of patient viewership to the EHR. We partner with Redox to facilitate interoperability.

Mytonomy provides whole-person patient care that can be custom-created or tailored to each Oncology Center and/or Patient.

We digitize and modernize patient education and engagement across the entire oncology patient journey. Helping patients and families understand each step and participate in the decisions that need to be made while reducing time for providers. We do not do appointment scheduling or provider searches.

Yes, Mytonomy can partner with you to create caregiver content tailored to your system's cancer care journey. Caregivers can also access patient education as a means to understand their loved one's journey. Third-party links and resources can be aggregated in our UI, allowing caregivers to have "one-stop" for all digital resources (video, print, URLs).

GlobalMed offers a provider directory and search functionality through their platforms. This feature allows patients to easily search for healthcare providers by name, specialty, or languages spoken.

GlobalMed platforms include comprehensive provider review management capabilities. Aggregated Reviews: Collects provider reviews from multiple sources, giving a holistic view of patient feedback. Reviews Management: Allows providers to manage and respond to reviews, helping to maintain a positive online presence. Customizable Star Ratings: Offers customizable star rating calculations to reflect specific criteria important to your practice. Analytics: Provides detailed analytics to glean insights into patient experiences and identify areas for improvement. These features help ensure that providers can effectively manage their reputation and continuously enhance patient satisfaction.

GlobalMed platforms offers robust scheduling features to streamline the appointment process for both patients and providers: Flexible Scheduling: Patients can schedule appointments by date or preferred provider. Providers can manage their availability and accept or decline appointment requests. Automated Reminders: The system sends automatic SMS and email reminders to reduce no-shows and keep everyone informed. Rescheduling and Cancellations: Both patients and providers can easily cancel or reschedule appointments directly within the app. Virtual Waiting Rooms: These allow for a coordinated start to virtual visits, ensuring a smooth experience.

GlobalMed platforms allows for utilization of a network of virtual healthcare providers to manage patient demand dynamically. This helps balance the workload and ensures timely care delivery.

GlobalMed virtual visit solutions are designed to be accessible and seamless allowing users to switch between synchronous and asynchronous modalities. These solutions integrate smoothly with existing provider workflows, ensuring efficiency and continuity of care.

Digital Form Upload & Intake: Streamlines the patient intake process, ensuring all necessary forms are uploaded and accessible to healthcare providers before the visit. Integrated Symptom Checking: Allows patients to input symptoms and get preliminary health insights before their consultation, enhancing the pre-visit experience. Accessible Waiting Room: A virtual space where patients, providers, and staff can interact, making the wait time productive and engaging. Patient Queueing: Manages patient flow efficiently, ensuring smooth operations and timely consultations. Sharing Images/Videos: Patients can easily upload images or videos relevant to their condition, providing the care team with more detailed information for diagnosis. Integration with Connected Devices: Collects vital signs and health data through connected devices, ensuring a comprehensive view of the patient's health. Patient/Member Contact & Chatting: Facilitates direct communication between patients and providers, enhancing the overall care experience.

GlobalMed platforms offers a comprehensive suite of features to enhance virtual healthcare delivery: High-Resiliency, High-Latency Video: Provides robust video quality that can toggle to phone/audio and supports multi-party video. Annotatable Patient Education: Allows for interactive patient education materials that can be annotated during consultations. Multimodal Communication: Enables users to switch between text, chat, in-app messaging, and secure portals seamlessly. Asynchronous Interviews: Includes integrated symptom checking and virtual triage, allowing for asynchronous patient interviews.

GlobalMed platforms offers robust features to enhance healthcare delivery: Leverage Existing Patient Info: Utilizes existing patient demographic and medical information to streamline care. EHR Documentation Support: Integrates seamlessly with EHR systems to support comprehensive documentation. Auto-Generated Clinical Documentation: Automatically generates clinical notes, saving time and ensuring accuracy. Timely Review and Revision: Allows providers to review, confirm, or revise diagnoses, treatment options, and care plans within their existing workflow tools. Photo and Recording Integration: Supports the integration of photos and recordings into patient records.

GlobalMed offers round-the-clock technical support to address any hardware or software issues that may arise.

GlobalMed software suite has insight to many different metrics for providers

We typically support content at the 5th grade level on the Flesch-Kincaid scale. We also look at other scales and use a Health Literacy Tool.

Mytonomy delivers content in a multi-modal approach. The content and access to the platform can be sent by SMS or email. It can also be delivered through website browser or through their EHR.

We support 40+ Languages today including Spanish, French, Vietnamese, Mandarin, Korean, Hindi, Tagalog, Arabic, Native Languages, Russian, Greek and many more.

We support ADA Standards and reader accessibility standards. Readability: Short sentences, simple words, and clear instructions make the content easy to read. Structure and Navigation: Headers and bullet points allow easy navigation. Screen Reader-Friendly: Ordered sections and clear labels help screen readers. Respectful Language: Patient-centered tone that is supportive and considerate.

Patients or members can easily receive printouts of the education if they don't have wifi or data access. We are a cloud solution so to receive all of the benefits users do need to be able to access Mytonomy Cloud for Healthcare, just like they would access their MyChart of EHR, or their favorite show on a streaming platform or their bank.

Mytonomy employs a very diverse team across the studio where content is created and the software development team. In the studio we seek to have 2-3 different genders, races, ages of patients and different types of patients in all of our content.

We consider elements of whole person care when we write scripts and film our content.

Our studio is award winning in producing content that takes into consideration the unique cultural differences and needs. You will see these differences in the scripts and in the images and language used to reflect diverse communities.

A leading analyst, Klas, recently interviewed 11 of our customers across 7 contracts and they gave us an A+ in customer support. First, we don't get a lot of support calls b/c the solution is self directed and easy to use.

We have changed our login and patient profile to include more diverse representations for all genders and support birth name and preferred name. Birth gender and current gender. We have robust examples through our over 8000 assets that reflect diverse imagery of the different populations we serve and were are purposeful in selecting the right language. We infact produced a video that language matters.

GlobalMed's platforms are customizable into many different languages. Currently we have English, Spanish, Portuguese and Vietnamese with the ability to translate into any at requested language.

GlobalMed's eNcounter™ platform doesn't just stick to video calls; it offers multiple ways to keep patients engaged. Text messaging and voice calls are options, plus you can adjust font sizes to improve readability. That means more inclusive and accessible communication for everyone.

GlobalMed's platforms are designed to function efficiently even with low bandwidth ensuring virtual health services remain accessible in areas with poor internet connectivity. GlobalMed also ensures that visit information can be obtained and stored for later access when connectivity is available. This means that even if there are connectivity issues during a telehealth session, important data and information can still be captured and securely stored. Once a stable connection is re-established, this information can be accessed and utilized, ensuring continuity of care and minimizing disruptions.

GlobalMed devices and software are designed to collect precise biometric data across a diverse populations, minimizing inaccuracies that could arise from hardware limitations. The platform is developed with inclusivity in min ensuring that all features and functionalities are accessible and effective for a wide range of users.

GlobalMed ensures transparency about data privacy and security, so patients know their information is safe and how it's being used. They also provide options for patients to decide how their data is shared with the care team, which fosters trust and encourages more open communication. Being upfront about these practices builds confidence in the system and strengthens patient-provider relationships.

GlobalMed’s platform ensures that even patients with limited internet connectivity or restrictive data plans can access virtual care. It uses adaptive streaming technology that adjusts video quality based on available bandwidth and minimizes data usage. It's all about making healthcare more accessible, no matter your tech setup.

GlobalMed provides training in multiple different platforms and avenues depending on the clients, along with having 24/7 support for any issues, requests or questions.

GlobalMed uses diverse imagery that reflects the diverse population it serves. This helps the patients feel seen and respected, fostering a more inclusive environment. The platform supports multiple languages, ensuring that patients can communicate in their preferred language.