As hybrid care models gain in popularity with patients, healthcare organizations need solutions to capture patient responsibility for both in-person and virtual visits, before and after the visit occurs. Patient payments that are not integrated and automated can create a lot of manual work for staff and are likely to result in uncollected payments or significant delays in accounts receivables. Mend solves this by creating frictionless payment experiences for in-person or virtual encounters. Patients can also store credit cards on file to be charged automatically after adjudication or Mend can send an easy-to-use digital invoice that can be paid electronically. Patients want modern forms of payment that they can understand and your organization wants to be paid for the services rendered in a timely manner. Mend is your complete payment and patient engagement solution.

With [CipherOutreach](https://info.cipherhealth.com/AVIA_CipherOutreach), health systems scale targeted and purposeful outreach across the continuum of care – encompassing preventive outreach, post-discharge and post-visit follow up, episodic outreach, and care recordings. Ranked as the KLAS Category Leader for Patient Outreach in 2018 and 2019, CipherOutreach's automated call and text programs ensure that all patients receive proactive outreach during critical care transitions. By helping healthcare providers deliver the right care, in the right place, by the right person, CipherOutreach empowers teams across the entirety of the care continuum to deliver a tailored and unified experience to their patients.

CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.