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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

 Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care while decreasing the burden on your care team. 

About Iris Telehealth:

Iris Telehealth was founded with the goal of creating a more patient-friendly telemedicine company that is able to quickly adapt to an organization’s needs. We are a fast-growing company with access to clinicians licensed in most states conducive to telemedicine. We have earned a reputation for having outstanding customer service and the ability to establish a customized telemedicine program without any hassle. Our clinicians have expertise in delivering quality telepsychiatry services and we value building strong professional relationship with our partners and their staff. We hold our team to the highest clinical and ethical standards and always focus on doing what is right for each and every individual we help treat. Iris believes that everyone deserves access to mental health services – and we are proud to help provide this care wherever it is needed!



Product Description:

Modular, yet comprehensive, vCareCommand is the one enterprise cloud-based virtual care platform that can support all virtual care programs. vCareCommand offers zero code configurable web applications that are immediately familiar to users because they conform to your existing workflows; a robust suite of embedded common core collaboration, documentation, management and business intelligence tools; all fully integrated with your EHR and other systems of your choosing.

Built on 30+ years of experience in telehealth by the pioneers in the industry, vCareCommand delivers unparalleled high quality care to patients regardless of where they are. Our platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.

About ViTel Net:

ViTel Net has been leading virtual care technology innovation for over 30 years. Our robust cloud platform streamlines clinical and operational workflows while providing clinicians access to all relevant patient data, regardless of its source, with a single sign-on. ViTel Net’s “no code” configurable user experience enables the flexibility needed to provide remote care, quickly and cost effectively for any use case. The results – greater efficiency in making informed decisions that lead to better patient experiences and outcomes across the virtual care continuum. For more information, visit www.vitelnet.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Iris Telehealth began providing high-quality virtual behavioral health services in 2013. We were founded with the simple idea that every community deserves timely access to quality behavioral healthcare. Our expertise is in bridging behavioral health care gaps to increase timely access to quality care across the continuum. We currently partner with over 200 health systems, community mental health centers, CCBHCs, and federally qualified health centers to deliver telepsychiatry and teletherapy services. We are Joint Commission accredited for behavioral health, which demonstrates our dedication to meeting quality measures in provider selection, patient care, compliance, and regulatory standards.

Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.

We provide your ED physicians with on-demand access to expert specialists, reducing wait times for your behavioral health patients. Our care pods are designed so all providers can operate at the top of their license – ensuring ED patients receive timely access to the care they need from the right provider for them. Our coordinated care approach helps your ED avoid costly inpatient care and reduce emergency department readmissions.

With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes.

Enable patients to check in for their virtual visit and access informational or entertaining content while they wait privately for their visit to begin

Add language interpreters, family care givers or additional care team members to any consult with embedded multi-party video conferencing, and increase patient and provider engagement with easy to use secure messaging that includes the ability to share images and documents

Document directly in the EHR or leverage our configurable documentation templates for more flexibility. Either way, our robust EHR integrations make it a seamless experience

24/7 Technical Support

Drive informed decisions and proactively address operational deficiencies with comprehensive telehealth business intelligence that aggregates operational and clinical data across the organization. Leverage robust clinical dashboards to empower providers to efficiently manage virtual care encounters or patient populations

Streamline management of equipment, provider schedules and patient appointments across multiple clinics with multi-dimensional scheduling

Use Cases

Description:

We modernize your approach to behavioral health care, expand your health system’s care team, and improve patient outcomes — all while lowering your cost of care for a sustainable, financially sound future.

Here are the telemental health services we offer:

  • On-demand services: Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.
  • Bridge care services: Bridge Care Services expands and accelerates access, achieves measurement-based outcomes, and, optimizes reimbursement for a financially sustainable program to fill gaps in behavioral health care that exist across the continuum. 
  • Scheduled services: Partnering with Iris Telehealth for scheduled services means you will be provided consistent, high-quality providers who are dedicated to your health system (including your individual hospitals and outpatient clinics) on a consistent schedule each week – ensuring a predictable coverage model for your organization.

Pediatric use cases:

Our provider pool ranges all-ages, adult, and pediatric behavioral health providers.

Users:

Behavioral Health Providers: Health systems, community health centers, and CCHBCs.

Description:

the vCareCommand platform delivers unparalleled support 

- Behavioral Health

- Neuroloy and Stroke

- Medically Complex Pediatrics

- Maternal Fetal Medicine

- Cardiology

- Population Health

- Infectious Disease 

- First Responder Crisis Care

Pediatric use cases:

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Users:

Academic Medical Centers, Children's Hospitals, Health Systems, Neourology and Stroke Specialties, Cardiology Specialists

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

At Iris, we’re technology neutral and work with whatever platform an organization is using. 

Because we’re accustomed to the wide variety of equipment and EMRs on the market, we’re well-versed in the types of problems that might occur and can help reduce the frustration that comes with technology. 

Differentiators vs Competitors:
  • High-quality care models: As a psychiatric medical group that has held Joint Commission accreditation for behavioral health since 2019, quality management is our highest priority. From our rigorous provider vetting process to our dedication to evidence-based care models, we’re proud to offer best-in-class services. 
  • Supportive partnerships: With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes. 
  • High value at scale: We are committed to ensuring your community can access the quality care they need when they need it. That means we can grow with your health system’s and community’s needs. We have the resources to expand programming as needed, so you can ensure long-term value for your organization.

Our experience and our track record are unparalleled:

  • 2.3M patient encounters
  • 92% partner retention
  • 98% of our partners rate our services as very good or excellent

Differentiators vs EHR Functionality:

ViTel Net's no-code patented platform streamlines custom workflows while alleviating the workload for internal IT resources so they can trouble shoot, launch, and scale existing programs. Reducing the need for additional overhead and costly time and financial investments to start from scratch. Built on over 30 years of experience in telehealth our platform powers unparalleled security, reliability, and flexibility so that our clients can get back to delivering quality care. 

Differentiators vs Competitors:

ViTel Net's clients enjoy consistent cost transparency, security, scalability, and configurability with multi-EHR and PACS integration that makes it easy to launch and expand existing programs. 

Our platform uses an industry-first no-code system that gives our clients the flexibility to add, expand, or change workflows to enable virtual care that best matches their brand of care and adapts to their clinical practices. Without surprise fees, unwavering roadmaps, and limited functionality, our clients can launch virtual care at ease today, while planning for tomorrow.

Health Equity

ViTel Net supports industry standards for data privacy and security for the NIST 800-53 framework

ViTel Net supports using HL7, FHIR, DICOM, CDA via direct and third-party APIs as needed

ViTel Net is an equal opportunity employer with a diverse staff. Our platform supports multi-language interpretation, multi-language localization and practices multi-cultural and diverse imagery representation in all corporate initiatives

Keywords

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Chief Executive Officer, Andy Flanagan

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Videos

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About Iris Telehealth.mp4

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Downloads

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Company Details

Founded in 2013

Founded in 1990

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