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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
HARRIS Flex
HARRIS Flex

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Categories

Solutions

Description

Product Description:

Today’s health systems face multiple challenges: a global shortage of nurses, physicians and allied health professionals, raised patient expectations for quality care, safety and access to their information, enhanced information security and privacy standards. There is also the ever-rising costs / financial challenges and increased governmental reporting and analytics to drive decision-making and improving treatments.

Therefore, today’s health systems require integrated EHR solutions that provide robust clinical decision support to physician, nurses and allied health professionals in their decision making, are easy to use while being accessible from anywhere at anytime and from any device. Furthermore, solutions shall provide maximum flexibility and scalability to an organization and allow it to independently tailor and evolve their EHR to address their ever changing needs and evolving practices.

HARRIS Flex provides all this and more.

HARRIS Flex is a comprehensive, fully integrated, patient-centric electronic record system. It includes a full complement of modules and applications integrated in one single database. The solution streamlines clinical documentation, encourages best practices while providing clinicians key information to help them in their clinical decision making. HARRIS Flex covers the entire continuum of care – from the ambulatory clinic to the acute care areas to home care and integrates all aspects of patient care into a single, confidential patient-centered electronic patient record.

HARRIS Flex effectively leverages InterSystems’ HealthShare, a robust object relational database optimized for today’s healthcare data, to safely store and expose your clinical data.

It’s new architecture includes state of the art capabilities that facilitate data interchange through the latest FHIR-based interoperability standards. Furthermore, HARRIS Flex is developed to seamlessly support mobile devices using device-agnostic HTML5. allowing them to be displayed on a multitude of mobile devices, including Apple, Android and Windows tablets as well as on desktop and laptops.

About Harris Healthcare:
Harris Healthcare finds its roots in 1993 when QuadraMed was founded. The company was acquired by Harris in 2013, later changing its name to do business as Harris Healthcare, as part of the Harris Health Group. From the start, Harris Healthcare has focused 100% on healthcare and providing solutions to improve productivity, efficiency and accessibility, ensure regulatory and legal compliance, and enhance the quality of patient care and safety while keeping the financial side of hospital operations securely in the black. Within Harris Healthcare you will find an extensive suite of clinical, financial, scheduling, and planning solutions as well as all the related services you would expect. Their solutions can be mixed and matched to meet the needs of small practices or large IDN networks, and are used in hospitals and health systems and their associated facilities throughout the world.
Product Description:

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

About Azodha:

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Azodha schedular component can integrate with your existing EHR or independent schedular to meet unique scheduling needs and limitations. This module can also be used standalone as a schedular replacement. It offers: 1> Patient Self Scheduling: Patients can view available time slots in real time and select the most convenient option, minimizing delays and reducing the risk of dropouts. This seamless scheduling experience enhances patient satisfaction by making the process smoother and more accessible. 2> Provider Operations/Call center Scheduling: Azodha provides healthcare providers with a streamlined solution for booking and managing appointments for home care, virtual care as well as for physicians office. Providers can easily view real-time availability and prioritize appointments based on staff location, availability, type of appointments, acuity and patient history. This system enhances operational efficiency and optimizes provider schedule to reduce patient wait times.

Azodha’s Intake & Virtual Waiting Room feature revolutionizes the patient experience by offering a seamless, integrated solution for virtual care. 1> Digitized patient onboarding, consents in secure manner prior to appointments 2> Scheduling integrated with virtual wait rooms enables telehealth for home care, tele only or hybrid (in person at home plus virtual team). 3> Patients, providers, and staff all have access to the virtual waiting room, which offers real-time insights into appointment status, wait times, queue management, chat with caregivers and patients (before, during and after the appointment). 4> The system also includes the integration of wearable devices and remote patient monitoring, ensuring that providers have up-to-date health data within the virtual room at their fingertips. 5> Patients are kept engaged with timely notifications and reminders, and they can easily communicate with providers or staff through built-in chat options. 6> Care Team Collaboration with internal notifications sent when field staff or providers need to join the virtual room, dial in internal and external guests to collaborate on patient care and integration with other tools to allow pre, during and post appointment collaboration. Azodha’s Intake & Virtual Waiting Room is designed to keep the entire care journey connected, efficient, and patient-centered from start to finish.

Azodha’s Virtual Encounter feature provides a comprehensive and streamlined platform for telehealth visits with features such as 1> Inviting guests to tele visit using calling, text or email 2> Calling patients 3> Patient Chat 4> Internal Care Team Chat 4> EMR integration to access patient clinical data 5> RPM Integration to see patient vitals 6> Exchange documents and education material with patients via chat 7> Screen sharing 9> Configurable virtual backgrounds 10> Integration of language services 11> Notifications for timely meeting attendance 12> Appointment sequencing based on patient acuity and wait times

Azodha's Virtual Encounter feature offers powerful tools for documentation and driving seamlessly actions with existing provider workflows. 1> Providers can access existing patient summary from the EHR 2> AI based care plan generation based on the gathered data, allowing providers to review, confirm, or revise recommendations 3> Clinical decision augmentation based on patient information and evidence based guidelines 4> Automating actions like scheduling patient appointments, order prescriptions or labs etc

Azodha's advanced Gen AI framework provides deep contextual understanding of user queries. This allows our AI assistant to grasp nuance, intent, and domain-specific terminology to provide highly relevant, informed responses.

Our platform is designed to seamlessly integrate with EMRs to drive automation. Automation actions like scheduling patient appointments, order prescriptions or labs

Safeguarding your data is our top priority. Azodha employs industry-leading security practices, including end-to-end encryption, secure cloud hosting, and granular access controls. We are GDPR, HIPAA and SOC 2 compliant, ensuring the highest standards of data protection.

Azodha's AI assistant engages in fluid, human-like conversations. Powered by advanced dialog management and natural language generation, it can handle multi-turn interactions, clarify ambiguity, and provide thoughtful, personalized responses - creating an intuitive user experience.

Built on a robust, cloud-native architecture, Azodha effortlessly scales to handle high volumes of concurrent users and queries. Our auto-scaling infrastructure dynamically adjusts capacity based on demand, ensuring consistently fast response times.

Use Cases

Description:

Patient safety is at the heart of our EHR/EPR

Near real-time notifications and cautions, reminders and a drug knowledge system are embedded into clinical processes and provide Clinical Decision Support to clinicians, helping them prevent medication and medical errors. At the same time, best practices ensure patient safety and quality of care.

Flexible to evolve with your workflows

YOU are the expert in patient care and workflows at YOUR facility. So, we’ve designed our EHR with the flexibility to accommodate varying needs. We optimize patient care experiences based on your workflows and the way you operate. As you make improvements and adjustments to your workflow, whether permanently or to test a new model, you can easily modify workflows within HARRIS Flex.

Patient-centered care designed by Care Providers

At Harris Healthcare, we’re empowering physicians, nurses and all allied health professionals with the tools they need to effectively document and manage patient care.

HARRIS Flex – Benefits

  • Helps clinicians improve patient safety and the quality of care they deliver
  • Provides robust Clinical Decision Support to clinicians to help them reduce / prevent medication and medical errors
  • Streamlines and optimizes clinical and clerical workflows even when “on the go”
  • Standardizes care and enforces protocols/ best practices and ensures data accuracy
  • Promotes interdisciplinary collaboration and near real-time communication between healthcare providers
  • Increases physician acceptance, productivity through ordering system and order sets
  • Enables exchange of clinical information between facilities and care providers through leading edge interoperability capabilities
  • Leverages information across the continuum of care to help clinicians analyze and influence population health outcomes and enhance overall population wellness
  • Provides maximum flexibility and scalability to an organization and allows it to independently tailor and evolve their EHR with built-in-tools to address ever changing needs and evolving practices
  • Reduces costs associated with unnecessary, inappropriate, or incorrect tests and medication
  • Enhances patient’s overall hospitalization experience and fosters patient engagement & empowerment

Unsurpassed Interoperability and Quick Data Exchange

Our EHR is developed on the most proven and installed electronic health record platform, and has at its core InterSystems’ IRIS®. For true interoperability, we provide several database exposures and fully support HL7 standards as well as web services through FHIR and SSL standards for secure data transfer. Now, you can streamline clinical workflows even when “on the go.”

Clinical Documentation

Intuitive note templates to make clinical documentation easy, fast, accurate and complete. Promotes standardization of care and inter-disciplinary collaboration and communication.

Medication Management

Streamline the entire medication lifecycle: ordering, dispensing, administration documentation and ePrescribing. Includes mobile medication reconciliation and BCMA support.

Computerized Physician Order Entry

Clear and concise CPOE with fully integrated clinical decision support improves communication, quality of care and patient safety.

Evidence-based Order Sets

Single-click orders for problems and diagnoses with embedded hyperlink references for accurate, timely clinical intelligence.

Controlled Medical Vocabulary

Assign disease and procedure codes to enhance clinical decision support capabilities, improve data integrity, and ensure the accuracy and completeness of clinical information.

Secure & Accessible Multi-Media

Photos, video and scanned documents provided in-context within the patient electronic health record.

Laboratory

Supports all key processes for general lab and specialty areas, inpatient and outpatient, from specimen collection to results reporting.

Radiology

Diagnostic imaging & PACS integration for General, CT, MRI, Nuclear Medicine, Ultrasound, Mammography, and Interventional.

Health Information Management

Optimize patient registration, patient identification, patient status, location tracking and patient billing.

Patient Portal

Online access for patients to send and receive messages from their providers as well as view, download and transmit their clinical information to another medical provider.

Pediatric use cases:

None provided

Users:
  • Hunderton Healthcare (NJ)
  • Lancashire Teaching Hospitals (UK, NHS Foundation)
  • The Children’s Center Rehabilitation Hospital (OK)
Description:

◘ Use cases :  

• Hospital @ Home 

• Virtual Care: Womens Health, Chronic Care, Longevity, Muti Specialty Clinics, Behavioral Health

• Digital Care Journey

• Provider Operations Automation

◘ Outcomes:

• Time Savings: Saved 20 minutes per patient in onboarding and scheduling.

• Engaged over 65% of the patient population month-over-month via the patient app.

• Enabled patient experience to exceed 90 NPS

• Rapid Deployment: Launched solutions in 6-8 weeks, reducing time-to-market.

• Cost Efficiency: Reduced technology implementation costs by 70%

• Reduced Operational Cost by 25%

• Increased efficiency with AI to allow higher number of patients to be seen

Pediatric use cases:

Azodha Platform's solutions are fully applicable to pediatrics. Features such as scheduling, virtual rooms, digital intake, digital patient/caregiver engagement can accelerate access and convinience for pediatric care.

Users:

• Patients

• Caregivers

• Providers

• Clinicians - Nurse Practitioners, Care Managers

• Field Staff - Paramedics, Social Care Coordinators)

• Call Center, Front Office Team

• Administrative and Operations Team

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Differentiators vs Competitors:

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.

Health Equity

Keywords

Images

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Patient Education

Videos

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Azodha H&H Home Care Programs.mp4

Downloads

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RPM Brochure.pdf

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Company Details

Founded in 1993

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