Empower Your Patients & Drive Their Satisfaction

A hospital stay can be scary for patients, making them crave personalized care and immediate attention. Steer Concierge helps your patients express their needs to the appropriate staff without requiring manual hospital rounds.

Provide your patients with a more engaging experience and help them find answers to their pressing questions more quickly with Steer Concierge.

Reduce the Burden on Nurses & Hospital Staff

Caring for patients and following up on patient visits manually takes up much time and increases pressure on staff. Deliver personalized care with Steer Concierge while helping staff meet patient needs more quickly and under less stress.

Get Valuable Insights Into Inpatient Care Settings

Gain a deeper understanding of your patients’ needs and discover gaps and opportunities in the inpatient experience. With Steer Concierge’s data analytics, you can learn from mistakes and create even better patient experiences – fostering a positive memory about your care facility with patients and their families.

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Automates Clinical and Non-Clinical Workflows

• Handles routine tasks, patient triage, intake, common requests, medication refills, lab result inquiries, etc.
• Frees up care team members to focus on complex, high-value patient interactions

Smart Care Routing

• AI-powered triage/care navigation guides patients to appropriate care levels and resources
• Reduces unnecessary ER visits and optimizes resource allocation

Customizable Platform

• Tailored to match specific organizational needs and protocols
• Adaptable to various specialties and care settings

Real-Time Analytics Dashboard

• Provides insights into patient engagement and interaction patterns
• Enables data-driven decision-making for care team leaders

Clearstep is the preeminent digital self-service triage and care navigation healthcare assistant on the market. It distinguishes itself as the sole AI chat-based triage solution crafted from Dr. Barton Schmitt's gold-standard telephone triage protocols, achieving an impressive accuracy rate surpassing 95%. With the largest health system deployments nationwide, Clearstep collaborates with esteemed institutions like HCA Healthcare, Mount Sinai, Novant Health, Tufts Medicine, Baylor Scott & White Health, and numerous others spanning over 15 states. Clearstep's innovative Smart Care Routing™ solutions empower healthcare organizations to effectively tackle critical challenges such as efficient self-service patient access and care navigation, patient acquisition and retention, call center deflection and automation, and optimizing capacity. Ultimately, Clearstep's solutions pave the way for enhanced experiences for patients and care teams alike.