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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
A.ware
A.ware

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Categories

Solutions

Description

Product Description:

Automated deep learning.

Chatbots keep getting smarter

Our platform allows you to build generative model smart chatbots with deep learning capabilities that minimize the need for human management over time. Your smart bots learn from each interaction, recording the response and sentiment of the user.

Automatic Intent Identification

Automatically identify user intent from a natural language input through text or voice.

Automatic Response

Automatically respond to users based on user intent through a defined knowledge repository or dynamic API calls.

Pattern Recognition

Automatically identifies patterns of user intentions and provides granular insights to take specific actions.

Multi-lingual Integration

A.ware platform makes it possible to integrate with multi-lingual APIs.

Automatic Metadata Extraction

Automatically extracts metadata like customer IDs, phone numbers, addresses, transaction reference numbers etc. to make API calls or enhance the context.

Automatic Prioritization

Prioritizes certain customer interactions based on sentiment, emotions, product category, and custom metadata.

Automatic Ticketing & Routing

Automatically creates tickets, sub tickets and routes the interaction to appropriate teams in an enterprise.

About Senseforth.ai:

Primitive communication interfaces force users to spend a lot of time in search of relevant information before buying and using a product or service. In addition, outdated support frameworks are incapable of delivering a consistent and frictionless experience across user touchpoints.

The times are changing and Senseforth.ai is leading this wave of transformation. At Senseforth.ai, we believe that Generative Conversational AI and chatbots are a catalyst for innovation and positive change. We embrace a future where every organization embraces this transformative technology to seamlessly drive meaningful conversations with their customers, employees and other stakeholders.

Senseforth’s proprietary Generative Conversational AI platform A.ware, powers all Generative Conversational AI chatbot solutions that we build. The zero-code platform with pre-built industry AI models and deep domain knowledge ensures our chatbots have industry-leading accuracy right out of the box, while reducing implementation time by up to 50%.

Product Description:

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

  • Accessible symptom assessments with the highest levels of accuracy and safety
  • Digital integration, branding and single sign on authentication for a seamless experience
  • Covers 10,000+ symptoms and 3,600+ conditions
  • Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

  • 8 levels of urgency advice
  • Tailor to your care options, support services and digital offerings
  • Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
  • Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

  • Give doctors and advanced practice providers more time with patients
  • Reduce the administrative burden
  • Provide clinical reports directly in, or via, the patient’s EHR
  • Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

About Ada Health:

Ada is a global health company created by doctors to improve human health by transforming knowledge into better outcomes.

We built an award-winning, comprehensive, and easy to use AI-powered symptom assessment, triage enhancement, and care navigation platform. Our competitive strength is our medical knowledge base and probabilistic reasoning engine. This forms the core of Ada’s ability to help millions of people manage health concerns reliably and simultaneously.

Ada’s solutions support users, medical professionals, payers, businesses, employers, and health systems across the globe to improve outcomes and care efficiency.

Some of the partnerships in the US include Sutter Health, Kaiser Permanente, Jefferson Health, Pfizer, and Novartis.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Integration with patient portals and EHRs using FHIR open standards.

Probabilistic reasoning engine with a comprehensive medical knowledge base, provides safe and personalized information.

Recognized for highest levels of privacy and security.

Dynamic question flow, so depending on the user's symptoms and risk factos, the assessment flow will differ each time. Asks the user a series of questions, just like a doctor.

Proven to deploy at scale with some of the world's largest health systems. Already available to over 60million users.

Ada is continually improved and optimized.

Use Cases

Description:

Redefining Patient Experience across Touchpoints

Automating every step of the patient’s journey from symptom checking to appointment booking to report tracking.

An average patient spends around 30 minutes trying to

find the right service at his/ her local healthcare center. 

Besides, the rate of missed appointments ranges between 10-20% in the United States. A healthcare chatbot can significantly improve the quality of service by automating most routine processes.

  • Appointment Booking
  • Symptom Checker
  • Schedule Medical Tests
  • Prescription Renewal
  • Health Advisory
  • Download Medical Records
  • Insurance Coverage

Freeing up Medical Practitioners to Focus on Care

There is too much technology between medical practitioners and patients.

Medical practitioners are spending a lot of time finding

existing medical records of their patients and tracking

their medical history. Patients are often unhappy about

the amount of time doctors spend in updating and

accessing information using complex software tools.

NLP-based healthcare chatbots can help doctors retrieve

critical information quickly and without having to fiddle with

complex CRM tools.

  • Access Medical Records
  • Track Patient History
  • Patient Referral

Boosting Hospital’s Profitability and Efficiency

Patient engagement at Hospitals is largely human-driven, which not only proves to be inefficient at most times but also leaves scope of error.

AI chatbot solutions can significantly reduce human effort, minimize chances of error and help hospitals improve productivity by automating routine processes.

In addition, the data collected by hospitals can be fed into their analytics pipeline thereby aiding critical decision making.

  • Send Personalized Offers
  • Check Medicine Availability
  • Find Alternate Medicines
Pediatric use cases:

None provided

Users:

Not specified

Description:
  • Digital front door care navigation
  • AI-powered symptom assessments
  • High medical quality prediagnosis
  • Patient education
  • Personalized care navigation
  • Virtual urgent care
  • Virtual primary care 
  • Clinician decision support
  • Population health
Pediatric use cases:

Ada's knowledge and AI includes pediatrics and can advise on a range of symptoms, risk factors and conditions for children and babies from birth [Note: Ada is a medical device intended to be used by people over 16]

Users:

Patients, Members, Users

Clinicians 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Available to the user via their patient portals puts Ada at the front of the care experience and helps patients navigate complex care system and find appropriate care for their needs. 

Ada integrates into the care team's clinical workflow via their patient's electronic record (i.e. Epic) helps:

  •  Release time to care by saving patients from needing to repeat their story 
  • Prepare physicians ahead of the consultation and be focus their time where it may be most needed. 
  • Support clinicians' decision-making by surfacing symptoms and risk factors that they may not have previously considered in their diagnosis 
Differentiators vs Competitors:

Clinically advanced: Our pursuit of clinical excellence can be seen in the preliminary results from studies that indicate that Ada may be the most accurate and comprehensive symptom assessment.

A trusted and intuitive user experience: Ada’s award-winning design and user interface help users to confidently interact with Ada to understand their symptoms, possible conditions, and next steps.

Rich data capabilities: Our data capabilities can help our clients gain insights into their populations, ranging from developing new products to designing new employee journeys.

Navigation and integration: Care navigation and guidance is customizable to client’s needs, and Ada can integrate seamlessly with existing programs.

Ada’s global reach: Available in 11 languages and 150 countries, Ada is available to over 50 million people and can adapt to local needs.

Keywords

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How our enterprise AI works better: partnerships powered by Ada

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Company Details

Founded in 2011

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