Wholistics Chatbot is a text-based patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. Our solution is focused on 4 pillars:

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Wholistics Chatbot is a patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. 

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.  

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

AristaMD offers its clients unique tools for facilitating electronic consultations, often called eConsults and in-network specialist referrals that offer great value and rapid ROI, typically within 30 days of the rollout. eConsults enable higher-level care at a lower cost than the traditional delivery model. 

Health systems access AristaMD's platform to improve workforce efficiency while reducing costs. This interoperable platform can be used alone or integrated with any EHR without disrupting a hospital's clinical workflow. AristaMD offers a team of Registered Nurse Navigators (RNNs) to support the implementation and ongoing routing of eConsults. Using a secure, HIPAA-compliant platform, RNNs identify referral and follow-up requests that are appropriate for eConsult, route these requests to the appropriate specialist and return the recommendations to the patient's primary care provider for treatment.  

eConsult services are typically used by health systems to lower readmission rates and manage emergency department and discharge follow-up.

Provides evidence-based content and patient education

• No app required!
• Integration to app/EMR available
• Chat based reminders/scheduling/medication adherence and compliance 
• Offers one-click dial to physicians office as needed
• Access to third party links

• Training and launch are typically achieved in less than 30 days
• ROI achieve within 30 days of launch
• Minimal IT support for the launch and usage of the platform
• Reduces referral routing and follow-up burden for hospital 
• eConsult management is available using AristaMD's Registered Nurse Navigators via a secure, HIPAA-compliant platform.
• System agnostic/interoperable
• EHR Integration is available but not required
• Use your specialists or the AristaMD panel to respond to eConsults

• High-quality eConsults that replace 70% of the need for face-to-face specialist visits 
• Quality monitoring based on KPIs defined by clients - new diagnosis, influenced care plan, replaced visits, cost savings, etc.
• Asynchronous consultation using the patient's case history (compared to curbside consultation with no PHI) results in better diagnosis and treatment recommendations
• Partnered with national health insurance providers (BCBS, Cigna, UHC, etc.).
• Licensed specialists are available to support Medicaid and Medicare use cases. 
• 10+ years in operation