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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
Established in 2019, Carestrides Health Services stands as a trailblazer in healthcare technology, specializing in comprehensive Remote Patient Monitoring (RPM) services that redefine healthcare delivery. Our RPM system, designed for seamless connectivity, allows healthcare providers to effortlessly track and manage patient health in real-time. This innovative solution, coupled with our analytics tool, empowers healthcare professionals with data-driven insights, facilitating proactive interventions and personalized care plans. At the heart of our approach is a commitment to simplicity and efficiency. Carestrides goes beyond traditional RPM services by providing its own clinicians, eliminating any additional workload for healthcare providers during program enrollment. We handle all logistics related to device distribution, ensuring a smooth onboarding process for patients. Our dedicated team manages device shipments and addresses any technical issues, guaranteeing uninterrupted data flow and enhancing the overall RPM experience for both providers and patients. Embodying our core values, Carestrides thrives on innovation, continually seeking novel ways to enhance patient outcomes. Compassion remains paramount, emphasizing a human-centric approach to healthcare technology. Collaboration is intrinsic, as we forge partnerships to drive positive change. Integrity forms the bedrock of our business, with an unwavering commitment to upholding the highest ethical standards. Our vision is to emerge as a global leader in healthcare innovation, celebrated for transformative technologies that elevate patient care. Carestrides invites you to join us on this journey, where cutting-edge technology meets compassionate care, creating a healthier and more connected world.
About Carestrides:

None provided

Product Description:

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. 

Holistic view of every interaction:

  • Analytics (understand how vendors / departments / workflows are performing)
  • Automated Workflows (build conversations from template library)
  • Vendor and Use-Case Rules (prioritize what is most important)
  • Patient Preferences and Consent
  • Live Agents (escalate and route messages)
  • Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

  • Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
  • Manage more conversations than ever before in Artera’s enhanced inbox
  • Access AI / LLM-driven translation, improving patient access and engagement
  • Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows / Conversation Builder

  • Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

  • Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

  • Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

  • Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

  • Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

  • Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

About Artera:

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Use Case: Optimizing Chronic Disease Management with Carestrides RPM

Scenario:

Consider a 60-year-old patient diagnosed with hypertension and diabetes. The healthcare provider, eager to enhance patient care and minimize hospital visits, decides to implement Carestrides LLC's remote patient monitoring (RPM) program.

Implementation Steps:

Enrollment and Onboarding:

  • Carestrides takes charge of the entire onboarding process, assigning a dedicated clinician to guide the patient through the RPM program.
  • The patient receives a monitoring device at home, along with easy-to-follow instructions.

Real-time Monitoring:

  • The patient's vital signs, including blood pressure and glucose levels, are monitored in real-time using Carestrides' RPM system.
  • Data is securely transmitted to the healthcare provider's platform, providing a continuous stream of actionable insights.

Data-driven Insights:

  • Carestrides' analytics tool, integrated into the RPM system, processes the collected data, identifying trends and anomalies.
  • Healthcare providers receive timely alerts for any concerning changes, enabling proactive interventions.

Personalized Care Plans:

  • Leveraging the gathered insights, the healthcare provider crafts personalized care plans for the patient.
  • The clinician communicates directly with the patient to discuss adjustments in medication, lifestyle changes, or additional support.

Clinician Support:

  • Carestrides' dedicated clinicians remain in constant communication with the patient, providing guidance, answering questions, and ensuring adherence to the care plan.
  • Regular virtual check-ins maintain a strong patient-provider relationship.

Logistics Management:

  • Carestrides handles all logistics, from device distribution to troubleshooting any technical issues.
  • The patient experiences minimal disruption, ensuring a smooth RPM experience.

Benefits:

Improved Patient Outcomes:

  • Continuous monitoring leads to early detection of health issues, reducing the risk of complications.

Enhanced Provider Efficiency:

  • Data-driven insights streamline decision-making, allowing healthcare providers to focus on proactive care.

Patient Engagement:

  • The patient is actively involved in their care, leading to better understanding and adherence to the care plan.

Cost Savings:

  • Fewer hospital visits and complications result in cost savings for both the patient and the healthcare provider.

In this use case, Carestrides RPM empowers healthcare providers to deliver personalized, efficient, and proactive care for patients managing chronic diseases, ultimately improving health outcomes and the overall quality of care.

Pediatric use cases:

Use Case: Optimizing Pediatric Chronic Disease Management with Carestrides RPM

Scenario:

Imagine a scenario where a pediatrician is treating a 10-year-old patient diagnosed with asthma. The goal is to enhance the management of the child's condition while minimizing disruptions to their daily life. The pediatrician decides to implement Carestrides LLC's remote patient monitoring (RPM) program tailored for pediatric care.

Implementation Steps:

Enrollment and Parental Onboarding:

  • Carestrides simplifies the enrollment process, assigning a dedicated clinician to guide the parents through the RPM program.
  • The child is provided with a child-friendly monitoring device, and parents receive clear instructions for setup.

Real-time Monitoring for Pediatric Vital Signs:

  • The child's vital signs, including respiratory rate and oxygen levels, are monitored in real-time using Carestrides' RPM system.
  • Data is securely transmitted to the pediatrician's platform, providing a continuous stream of actionable insights.

Data-driven Insights for Pediatric Care:

  • Carestrides' analytics tool processes the pediatric-specific data, identifying trends and potential triggers for asthma symptoms.
  • Pediatricians receive timely alerts for any concerning changes, enabling proactive interventions.

Tailored Care Plans for Children:

  •  Leveraging the gathered insights, the pediatrician crafts personalized care plans that are suitable for a child's lifestyle.
  • Parents are involved in the decision-making process, and adjustments may include medication changes or lifestyle modifications.

Parental and Child Engagement:

  • The pediatrician and Carestrides' clinicians remain in constant communication with parents, providing guidance, answering questions, and ensuring adherence to the care plan.
  • Child-friendly interfaces and regular virtual check-ins ensure a positive and engaging experience for the young patient.

Logistics Management for Pediatric Devices:

  • Carestrides handles all logistics, ensuring the child receives a device suitable for their age and comfort.
  • The child experiences minimal disruption to their routine, fostering a positive attitude towards healthcare monitoring.

Benefits in Pediatric Care:

Improved Pediatric Health Outcomes:

  • Early detection and management of asthma triggers contribute to better control of symptoms in pediatric patients.

Enhanced Parental Confidence:

  • Parents feel empowered and reassured with real-time monitoring, leading to increased confidence in managing their child's health.

Child-friendly Engagement:

  • Pediatric-friendly interfaces and regular check-ins create a positive and engaging experience for the young patient.

Reduced Pediatric Hospital Visits:

  • Proactive care and timely interventions help minimize emergency situations, reducing the need for pediatric hospital visits.

In this use case, Carestrides RPM for pediatrics extends the benefits of remote patient monitoring to young patients managing chronic conditions, offering a family-centric approach that prioritizes the well-being and comfort of both the child and their parents.

Users:

In the context of Carestrides LLC's remote patient monitoring (RPM) services, there are multiple stakeholders involved, each with distinct roles and responsibilities:

Patients:

  • Patients, or their parents/guardians in the case of pediatric care, are the end-users of Carestrides' RPM system. They benefit from the convenience of at-home monitoring, real-time data collection, and personalized care plans designed to improve their health outcomes.

Healthcare Providers:

  • Physicians, nurses, and other healthcare professionals play a crucial role in utilizing the RPM system. They leverage the real-time data and insights to monitor patient health, make informed decisions, and intervene proactively when necessary. The system aids in the efficient management of patient care, allowing healthcare providers to offer more personalized and timely interventions.

Carestrides Clinicians:

  • Carestrides employs dedicated clinicians who actively engage with patients. These clinicians guide patients through the onboarding process, provide ongoing support, and ensure that patients adhere to their personalized care plans. They act as a bridge between patients and healthcare providers, facilitating seamless communication.

Parents/Guardians (in Pediatric Care):

  • In the case of pediatric care, parents or guardians are actively involved as users, overseeing the RPM system for their child. They collaborate with the pediatrician, engage in virtual check-ins, and ensure that the monitoring devices are used as prescribed.

By involving these diverse users, Carestrides aims to create a comprehensive and user-friendly RPM ecosystem that addresses the needs of both healthcare providers and patients, providing a holistic and effective approach to remote patient monitoring.

Description:

Well-Child Visits

Post Discharge

Mammography

Population Health 

Appointments & Scheduling

Self Scheduling & Self Resheduling

Referrals

Intake & Payments

Pediatric use cases:

HIPAA-compliant messaging allows caregivers to communicate with pediatric healthcare providers bidirectionally and through the caregivers' preferred channel.

Users:

Administrative and nursing staff can easily use the web-based dashboard to communicate with patients.

Patients receive all information from a single, trusted source: your existing office number.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
WELL's patient messaging solution has been honed over 4 years in collaboration with demanding enterprise clients. Over 30 features have been codeveloped and battle tested, ready for out-of-the-box use by new customers.
Differentiators vs Competitors:
WELL offers true bidirectional messaging via text, voice, email, and live chat. Deep integrations with your EMR allow real-time syncing of patient data.

Keywords

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Company Details

Founded in 2015

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