We offer inpatient telehealth workflows that integrate with Epic and provide a holistic approach to digital health. Our software, services, and devices come together into one seamless, comprehensive telehealth ecosystem to:

• Strengthen the continuum of care by providing a seamless integration with Epic for a consistent patient and care team experience
• Enhance patient outcomes by leveraging technology and solutions customized for your use cases, workflows and needs
• Operationalize at scale leveraging high-touch support and digital health transformation

Extended Care LLC offers today's most clinically-integrated, configurable, and personalized telehealth experience, serving leading-edge health systems worldwide. 

• Our ExtendedCare Telehealth™ solution offers a faster, more efficient delivery of care. Better patient outcomes. Healthier financials despite the pressures from the shortages of nurses and other providers.
• Our powerful, easy-to-use telehealth platform optimizes value for all participants in the care journey, regardless of the type or level of care delivered. We ease the transition to better virtual care by providing seamless clinical integrations, unmatched configurability, and a smooth, personalized care experience.
• At-Home Video Visits - We go beyond the basic video visits provided by vendors like Zoom or Microsoft Teams - We have more healthcare specific features than any other solution.
• From Carts to Clinics - From enterprise quality sophisticated endpoints to "bring your own cart". It doesn't matter if the patient is in your hospital, a community health center, a school nurse's office or even an ambulance. We bring everyone together!
• Bedside Integration - We can integrate with your existing bedside patient experience platform (like Getwell) to provide for remote rounding or family-centered visits.
• Telesitter - Available in both Epic Monitor or standalone, keeping an eye on patients has never been easier.
• Extend Your Reach - Supporting community health centers, or providing your services to outside organizations? It doesn't matter if they work out of your EMR or their own, we make it all work together.

Compliantly make outbound calls from any device, displaying one consistent phone number (e.g., the healthcare system number). RhinoCall is built into existing communication workflows and allows providers and staff to start an outbound call directly from the Rhinogram platform (via mobile, desktop, or native apps), from wherever they are - removing the need to look up a patient's contact information or manually dial out. All calls placed with RhinoCall display the practice's office number (or another selected number), protecting the personal numbers of providers and staff. Additionally, all calls made with RhinoCall are fully audited, logged and permission controlled.

• Every member of your care and the administrative team can make outbound calls quickly and securely from any of their devices, while never compromising their personal number in one click through Rhinogram. 
• The platform seamlessly integrates with most EHR and PMS systems, synchronizing encrypted patient communication into clinical workflows, and adding calls to the patient record. 
• Make immediate outbound phone calls from the platform while displaying a chosen consistent number for a better experience for the patient and a more streamlined workflow for the healthcare system. 

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

• 80% reduction in intake time
• Up to 30% increase in net new patient acquisition
• 70% decrease in phone call volume
• Up to 30% increase in administrative efficiency
• Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

• HIPAA Compliant mobile messaging
• 4.9 stars in Capterra, G2, and apple app store
• Serving over 50+ healthcare specialties
• 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

• Patient-initiated (inbound)
• Organization-initiated (outbound)
• Team member to team member (internal)
• Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

• 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
• Digital Patient Intake forms and supported workflows
• Automated appointment reminders, no-show re-engagement, and rescheduling
• Secure calls, video calls, telehealth, and photos
• Insurance, medication management, and records access
• Digital payments through RhinoPay, compliant with apple pay and google pay.

Extended Care's solution offers these factors over any EHR's functionality:

• Better health outcomes
• Streamlined clinical workflows
• Increased patient and physician engagement
• Fewer hospitalizations and readmissions
• Reduced patient risk
• Cost savings

We solved what our Competitors haven't. They have:

• Standalone solutions/workflows not integrated into the EMR leading to a disjointed and high friction end user experience.
• Point solutions that address only a single use case or clinical setting causing a proliferation of a myriad of solutions across the enterprise.
• Minimum or lack of customizability resulting in a one size fits all approach to end user experience.
• Operational inefficiencies and challenges in maintaining, managing and supporting multiple applications.
• Inflexible licensing models causing enterprises to overbuy leading to increased budgetary allocations and resource underutilization.

Extended Care offers a better solution that goes beyond all of their limitations, with...

• Seamless integration with Epic* patient and provider applications resulting in a frictionless end user experience.
• Ability to meet the requirements of any telehealth use case across the entire continuum of care in any clinical setting – acute, ambulatory or in-home.
• Hyper-customizability that’s lends itself to creating a fully personalized and unique end user experience for patients and providers.
• Delivering a consistent end user experience across the enterprise enabling organizations to leverage economies of scale to support multiple programs.
• Highly flexible concurrency-based licensing model with unlimited bursting allowing organizations to scale as their programs grow.

• Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
• Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call. 
• Extended system hours with compliant calls secure from staff mobile devices. 
• Integration with EHR system and auditing capability.   

• Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
• Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call.
• Team members can see call logs and communications by the patient.
• Automated workflows pre and post-call ensure the next steps are completed without additional effort by team members