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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
SpiceX Engagement Suite: Revolutionizing Healthcare through Digital Innovation. Our comprehensive platform is specifically designed for healthcare professionals committed to digital transformation. It integrates advanced communication tools, patient data analytics, and seamless care coordination features. With SpiceX, healthcare providers can optimize patient engagement, streamline clinical workflows, and enhance decision-making with real-time data insights. Embrace the future of healthcare with SpiceX's cutting-edge technology, empowering you to deliver superior patient care and operational efficiency.
About SpiceX:

SpiceX - The best and most complete Low Code Application Platform for data integration, case management, and workflow management to help transform your customer journey.

Easily Connect Data, Build Interactive Processes, and Create Automations. 

Features:

* Unified User Interface

* Data Integration

* Workflow Engine

* Case Management

* Process Automation

* Dashboards and Analytics

* Low-code

* Growing Ecosystem of Integrations

* Workflow Recipes

* Customizable Platform to WEB3 Industry

. The platform creates a “system of systems” and allows for cross-functional process creation, integration, automation and optimization – making transformative customer engagement a reality.  

Recent Honors and Awards include: 2016 Honorable Mention in the Gartner Magic Quadrant for the Customer Engagement Center and the Frost & Sullivan, 2015 North American Contact uCenter Price/Performance Value Leadership Award.

Product Description:

An Enterprise CRM built from the ground up exclusively for healthcare—equipped with the advanced capabilities to seamlessly integrate and activate sources of data -EHR, Labs, claims, SDOH and other related consumer data. This data ecosystem gives Healthcare organizations the curated information needed to take a giant step forward in what Innovaccer calls a three tier strategy to build Health 1:1 journeys - find, guide, and keep patients for life that encapsulates the right data, the right message, the right care to the right person at the right time.

We bring together an array of innovative solutions - CRM Data Integration: which ingests and combines clinical data with consumer data sources to create a single, longitudinal patient view; Marketing Center: helps providers to monitor their market share and marketing campaign effectiveness through advanced tagging, tracking, analytics and dashboards; Experience Center: a solution package to drive agent efficiency and improve consumer experiences, including campaign, appointment, referral and care modules. Journey Center: Integrating and activating all patient data through a longitudinal consumer/patient record, health systems can attract new consumers more effectively and guide patients throughout their care journey in a way that is smart enough to recognize specific requirements of their health plan, coordinate episodes to improve experiences and your organization’s financial outcomes.

About Innovaccer:

Innovaccer is the data platform that accelerates care innovation through innovative AI technologies. Innovaccer’s AI-powered healthcare platform unifies patient data across systems and care settings, and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is an industry-leading data and analytics platform, the Best in KLAS CRM solution, and the #1 rated population health technology platform by Black Book

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Physician Practice Contact Center

Pediatric use cases:

Patient Scheduling and Intake

Users:

PatientSync, LLC

Description:
  • Patient Acquisition
  • Patient Retention
  • Patient Experience
  • Marketing ROI
  • Enhance Care Outcomes
  • 360-degree patient and consumer profiles

Pediatric use cases:

None provided

Users:

Sales and Marketing, Startegy, Business Development, Patient Experience

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, NextGen, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

Enhanced Patient Engagement: SpiceX focuses on actively engaging patients through communication tools and personalized experiences, going beyond the traditional record-keeping functions of EHRs.

Real-Time Communication: Offers real-time communication channels between healthcare providers and patients, facilitating immediate feedback and support, which is not a primary function of standard EHR systems.

Advanced Data Analytics: SpiceX provides sophisticated analytics tools to interpret patient data for predictive insights and decision-making, while EHRs primarily focus on data storage and retrieval.

Integrated Patient Monitoring: Incorporates remote patient monitoring capabilities, allowing continuous tracking of patient health outside of clinical settings, a feature not commonly found in EHRs.

Workflow Optimization: Tailored to streamline clinical workflows with user-friendly interfaces and automation, enhancing efficiency more than the traditional EHR systems.

Interoperability and Collaboration: Designed for higher interoperability, it easily integrates with various healthcare systems, including EHRs, for seamless information exchange and collaboration.

Customization and Flexibility: Offers more customization options to meet the specific needs of different healthcare providers and patients, compared to the often rigid structure of EHRs.

Patient-Centric Care Model: Emphasizes a patient-centric approach, focusing on individualized care plans and patient empowerment, which is a secondary aspect for most EHR systems.

Mobile Accessibility: Prioritizes mobile access for both providers and patients, enabling healthcare management on the go, unlike many EHR systems which are primarily desktop-based.

Value-Based Care Analytics: Equipped with tools to analyze and support value-based care initiatives, helping healthcare providers improve outcomes and reduce costs, a feature not typically emphasized in EHR software.

Differentiators vs Competitors:

Customized Patient Journey Mapping: SpiceX provides a sophisticated tool for mapping out individual patient journeys, offering a more personalized and efficient patient experience compared to standard solutions.

Advanced AI-Driven Insights: Leveraging cutting-edge AI algorithms, SpiceX delivers deeper insights into patient data and predictive analytics, surpassing the capabilities of many competitors.

Seamless Multi-Platform Integration: SpiceX stands out with its ability to integrate effortlessly across various healthcare platforms and systems, ensuring a more unified and efficient workflow.

Real-Time, Adaptive Communication Channels: The suite offers innovative, real-time communication tools that adapt to patient preferences and needs, setting it apart from more static or limited communication options.

Enhanced Data Security and Compliance: With a strong focus on data security, SpiceX provides superior protection and compliance with healthcare regulations, which may be more advanced than some competitors.

User-Centric Interface Design: SpiceX boasts a highly intuitive and user-friendly interface, designed specifically for healthcare professionals, enhancing usability compared to more complex systems.

Robust Remote Patient Monitoring: The platform excels in remote monitoring capabilities, offering more comprehensive and user-friendly tools than many competitors.

Flexible and Scalable Solutions: SpiceX is uniquely flexible and scalable, capable of catering to various sizes of healthcare providers, from small clinics to large hospitals.

Innovative Patient Education Tools: It includes unique patient education resources, empowering patients with knowledge and engaging them more actively in their care.

Proactive Health Management Features: SpiceX offers proactive health management tools, including alerts and reminders, which go beyond the reactive nature of many competing platforms, focusing on preventive care and early intervention.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • 360-degree Provider centric data model 
  • Growth and Retention ROI tracking capabilities
  • Integrated with Experience Center to drive the exceptional patient experience
  • Capability to engage with consumers to intake right patients
  • Most cost effective solution in the market
  • Connected consumer/patient journey for increasing personalized engagement
  • A single platform for PHM, CRM, and Digital Experience (VBCRM)
  • Proven time-to-value

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2014

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