Use Case: Sympti.com for Immediate Healthcare Access

Scenario: Jane, a busy professional, wakes up feeling unwell with flu-like symptoms. She needs to find immediate medical care but doesn't want to spend hours in a waiting room.

Actions:

Symptom Check: Jane opens the Sympti app and enters her symptoms.

Location-Based Search: The app uses her location to find nearby healthcare facilities, including emergency rooms, urgent care centers, and telehealth providers.

Booking an Appointment: Jane selects an urgent care center and books an appointment through the app.

Insurance Verification: The app verifies her insurance details and confirms coverage.

Real-Time Updates: Jane receives real-time updates on her appointment status and estimated wait time.

Check-In: Upon arrival, Jane checks in via the app, reducing her wait time.

Post-Visit Follow-Up: After her visit, Jane receives follow-up care instructions and can schedule any necessary follow-up appointments through the app.

Sympti.com for Pediatric Healthcare

Scenario: Lisa, a mother of two, notices that her 5-year-old daughter, Emma, has developed a high fever and is complaining of a sore throat. She wants to find specialized pediatric care quickly and efficiently.

Actions:

Symptom Entry: Lisa opens the Sympti app and enters Emma's symptoms.

Specialist Search: The app filters healthcare options to show only pediatric specialists and facilities that cater to children's healthcare needs.

Telehealth Consultation: Lisa books a telehealth consultation with a pediatrician available through the app for immediate advice and initial assessment.

Appointment Scheduling: Based on the pediatrician’s recommendations, Lisa schedules an in-person appointment at a nearby pediatric clinic.

Insurance Verification: The app verifies Lisa's insurance details and confirms coverage for pediatric care services.

Real-Time Updates: Lisa receives updates on the appointment status, including any necessary preparations or documents to bring.

Check-In and Follow-Up: Lisa checks in via the app upon arrival at the clinic, and after the visit, she receives follow-up care instructions and can schedule any additional appointments or check-ins through the app.

Benefits:

Convenience: Easy and quick access to healthcare services without needing to leave home.

Personalized Care: Tailored recommendations based on John’s specific symptoms and needs.

Time-Saving: Efficient process from symptom entry to consultation, reducing wait times and hassle.

Integrated Insurance: Seamless insurance verification and confirmation of coverage.

Ongoing Support: Continuous care and follow-up options to ensure John’s health and recovery.

Medical Guidance Platform from Infermedica is based on Intelligent Core: API, Inference Engine, and Medical Knowledge Base. It provides a multitude of human-centric features and extensions powered with AI and LLMs. It is the foundation of Infermedica's user-facing modules—a feature-packed toolset that addresses the key challenges of today's health industry and prepares healthcare organizations for the future.

Infermedica is most commonly used for:

• preliminary assessment of symptoms
• collection of patient data
• patient navigation
• optimization of patient flow
• providing list of the most probable conditions
• urgent care cases identification
• patient education
• patient intake
• follow-up

The platform provides access to thousands of medical concepts for adults and pediatrics built and validated by clinicians. It includes over 2,740 medical concepts in 24 languages. 

Infermedica also offers ready-to-use modules for the most common use cases: 

• Infermedica Triage for patients preliminary assessment and navidation;
• Infermedica Intake for pre-visit patient intake and medical history collection.
• Infermedica Follow-up for re-engagement and symproms verification over time.

All Infermedica products can be available for pediatrics population. In this case the company provides a rich databases of medical concepts for patients between 0 and 18 years old, that can be used by parents and caregivers to assess symptoms of chilndren.

Pediatrics has additional features, like body models of children, 3rd person question mode, and instructions that supports caregives during the interview.

Infermedica's tools are designed to support patients, caregivers, healthcare workers, nurses, call center agents, and healthcare managers.