Optum® Patient Access and Engagement, formerly known as DocASAP, helps you improve your patient engagement strategies. Our tools drive results and overall efficiency so you can focus on delivering high-quality care.

Our core solutions cover the end-to-end patient journey from acquisition and engagement to long-term retention.  

Our customizable solutions include: 

• Omnichannel provider search
• 24/7 online patient scheduling
• Agent scheduling
• Eligibility verification, cost estimates and online bill pay 
• Payer integration
• Patient clinical and financial intake
• Provider data and network management
• Proactive outreach and ongoing care engagement

Built with the patient in mind, Solv has an all-in-one patient engagement solution that is easy to use. Solv's patient marketplace also allows patients to find and book care, driving new patient acquisition and revenue.

• Doesn't require an app, but provides one as an option so that patients can easily re-book future visits
• Patient information saves so it only has to be completed one time and saved to the patient account
• Patients can upload their photo ID, insurance information, sign consent forms, and complete paperwork prior to their arrival
• Patients can track their spot in line upon arrival
• A proven reputation management flow allows you to increase your Google rating and reviews immediate after going live with the product