Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Luma's Digital Front Door solutions deliver convenience for patients throughout their journey, while simplifying and automating administrative tasks. Free administrative staff to focus on complex activities as patients arrive to visits appointment-ready.

Luma's Digital Front Door solutions enable healthcare systems to:

• Optimize market presence with patient feedback management and reputation tools
• Provide convenient channels for patient scheduling and convenient self-service appointment management
• Automate incoming referrals to ensure conversion to completed appointments
• Offer actionable reminders and smart waitlists to seamlessly integrate patient data back into EHR with bidirectional writeback for pre-visit forms, prior authorizations, consents, new patient packets, and more
• Customize and tailor workflows to manage patient recall and future appointments
• Enable population health outreach and clinical initiatives with outreach at scale via actionable SMS messages
• Convert phone calls to EHR-integrated self-service opportunities with Digital Call Deflection

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Azodha differentiates itself from traditional EHR functionality through its emphasis on AI-driven patient engagement, seamless interoperability with a wide range of healthcare systems, developer-centric tools, fully managed infrastructure, and a commitment to making advanced technology and AI accessible to all healthcare providers. These differentiators position Azodha as a more flexible, innovative, and user-friendly solution in the healthcare technology market.

Azodha's differentiators include:

AI-Powered Patient Engagement Software:

Azodha's platform accelerates the digital patient experience, reduces administrative burden, and enhances at-home and virtual access to healthcare services

Seamless Interoperability:

The platform features pre-packaged components, plug-and-play modules, and pre-built integrations that ensure seamless interoperability with existing internal and external ecosystems

Developer-Centric Platform:

Azodha provides developers with highly accessible APIs and SDKs, offering the flexibility to craft unique experiences

Fully Managed Infrastructure:

Azodha offers a zero DevOps, zero maintenance solution, allowing clients to focus solely on growth while ensuring systems are optimized, secure, and up-to-date

Customizable Integrations:

Azodha's platform is designed to seamlessly merge with various systems, providing an environment that supports flexibility and adaptability

Democratizing Technology and AI:

Azodha aims to make technology and AI more available and accessible, removing barriers such as high costs, lack of technical expertise, and geographical constraints

Enhancing Patient Satisfaction and Care Quality:

The platform is built to improve healthcare outcomes by enhancing patient satisfaction, care quality, health equity, and fostering patient engagement

Transforming Care Delivery:

Azodha focuses on transforming care delivery with virtual and at-home models, which is particularly relevant in a rapidly evolving healthcare landscape

• Convenient to patients who haven't opted to utilize patient portal
• No log-in screen required, providing access to patients with limited cell phone usage or without smart phones
• End-to-end referral management

• ISO/IEC 27001:2022 certification highlights Luma's commitment to security