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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Omnivers Solution
Omnivers Solution

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Categories

Solutions

Description

Product Description:

Seamlessly integrating with your existing EHR, our white-labeled, customizable platform gives you a single dashboard for managing patient care, workflows, and notifications across all the facilities you serve. This isn’t just generic software—it's tailored to be uniquely yours, branded under your URL, and designed around your specific needs and workflows

About Omnivers:

One Software. Your Software. At Omnivers, we provide digital healthcare solutions that simplify patient data management for long-term care facilities.

Product Description:

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. 

>>> HOW WE HELP <<<

Digital Front Door

  • Patient Access Tools
  • Patient Scheduling
  • SmartCHAT Patient Intake
  • Patient Communications

eConsults & Referrals

  • Consult Management
  • Referral Management
  • Prior Authorizations
  • SmartFAX Management

Marketing & Services

  • Marketing CRM
  • Advanced Analytics
  • Professional Services
  • SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

  • Reducing patient leakage through SmartMatch decision support and real-time analytics
  • Standardizing and streamlining the referral management process across the organization
  • Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

  • Matching patients with appropriate providers using SmartMatch decision support
  • Closing the feedback loop with specialists and reducing phone calls and faxes
  • Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

  • Increasing referral volume and capturing more revenue using CRM and marketing tools
  • Improving customer service with referring providers through automated status reports
  • Managing referral network and gaining insight into referral patterns using analytics 
About ReferralMD:

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Omnivers software offers a comprehensive solution for healthcare providers, offering real-time visibility and tools tailored to different users:

On Site/Off Site Physicians and Clinical Staff: Omnivers provides real-time visibility across your network and service operations, empowering your staff with the information they need to deliver exceptional care whether on-site or off-site. Our platform streamlines communication, task management, and patient care, ensuring that your team has the tools they need to provide the best possible care.

Senior Nursing Facility: Omnivers equips senior nursing facilities with the tools necessary to streamline operations and provide top-notch care. From managing medications to tracking patient progress, Omnivers is designed to help your network get the job done right. Our platform is intuitive and easy to use, ensuring that your staff can focus on what matters most - providing quality care to your residents.

Patient & Family: Omnivers delivers a consistent service experience that inspires loyalty among patients and their families. Our platform puts patients at the center of care, providing them with access to important information.

Pediatric use cases:

None provided

Users:

Physician Service Groups, Patient and Families, Senior Nursing Facility.

Description:
  • Improve patient access through online provider directory and scheduling
  • Improve visibility of provider affiliations across the network and reduce leakage
  • Close the feedback loop, improve loyalty, and increase revenue from referring providers
  • Triage and match patients with the best providers with clinical decision support checklists
  • Communicate with online messages and consults versus fax or phone calls on hold
  • Reduce lost referrals due to improper handling, poor workflow, or antiquated e-fax technology
  • Acquire and retain patients with provider relationship management software (CRM)
  • Reduce no-show rates and improve engagement through automated patient communications
  • Connect different EMRs using ReferralMD as the bridge for interoperability
Pediatric use cases:
  • Pediatric providers can send or receive referrals and communicate with referral partners and patients via the platform.
Users:
  • Care coordinators, referral coordinators, authorization processors, schedulers, marketing representatives, physician liaisons and managers log into ReferralMD. 
  • Clinicians stay within their respective EHR systems since data is exchanged via EHR integrations.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, ADT

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

While traditional Electronic Health Record (EHR) systems offer essential functionality for managing patient records and billing, our platform goes above and beyond by providing a range of unique features and capabilities:

Personalized Care Management: Offers personalized care management tools that go beyond basic EHR functionality. Our platform allows users to create customized care plans tailored to each patient's unique needs, ensuring that care delivery is personalized and effective.

Advanced Task Automation: Leverages advanced task automation capabilities to streamline workflows and improve efficiency. Our platform automates routine tasks, such as appointment reminders and medication refills, freeing up staff time to focus on more meaningful patient interactions.

Real-Time Collaboration: Facilitates real-time collaboration among care team members, enabling seamless communication and coordination of care. Our platform allows users to share patient information securely and collaborate on treatment plans, ensuring that everyone is on the same page.

Predictive Analytics: Harnesses the power of predictive analytics to anticipate patient needs and identify potential issues before they arise. Our platform analyzes patient data in real-time to identify trends and patterns, empowering care teams to proactively address patient needs and improve outcomes.

Patient Engagement Tools: Offers a range of patient engagement tools designed to empower patients to take an active role in their care. From mobile apps to patient portals, our platform provides patients with easy access to their health information and encourages them to participate in their treatment plans.

Automated Alerts to Actionable Triage Workflow: Provides automated alerts to actionable triage workflow, ensuring timely responses to critical patient needs and improving patient outcomes.

Analytics Tool for Compliance and Billing: Includes an analytics tool for compliance and billing, allowing users to track compliance metrics, identify billing discrepancies, and optimize revenue cycles.

Differentiators vs Competitors:

Automated Triage Workflow for Reducing Rehospitalizations: Our platform goes beyond basic automation by offering an advanced triage workflow specifically designed to minimize rehospitalizations. By automating the triage process and identifying high-risk patients, we help care providers intervene proactively, ultimately reducing the likelihood of rehospitalizations and improving patient outcomes.

AI Capabilities to Predict Patient Outcomes: Leveraging AI, our platform predicts patient outcomes and identifies potential risks. By analyzing vast patient data, our AI algorithms provide valuable insights, enabling proactive intervention to improve outcomes.

Robust Analytics for Compliance and Billing: Our platform offers comprehensive analytics for compliance and billing, ensuring adherence to regulations and maximizing revenue capture. With powerful analytics tools, users can monitor compliance metrics and optimize billing processes.

Differentiators vs EHR Functionality:
  • Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
  • Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
  • Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
  • Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
  • Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
  • Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
  • Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
  • Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiators vs Competitors:

Differentiator 1: All-In-One Platform

  • Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
  • Real-time analytics across the platform
  • Automated workflow and decision support tools
  • Automated feedback loop with referring providers
  • Automated patient communications via text or email
  • Integrated fax management system (port over existing fax numbers)
  • Integrated Customer/Partner Relationship Management (CRM/PRM)
  • Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

  • Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
  • In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

  • The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
  • The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.

Keywords

Images

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Connected Vital Carts

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Videos

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ReferralMD - Referral Management Solution.mp4

Downloads

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RPM & CCM Costs Infographic
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ReferralMD+Data+Sheet.pdf

Alternatives

Company Details

Founded in 2011

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