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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Keep patients healthy and improve your bottom line with compliant, reimbursable:

  • Remote patient monitoring (RPM)
  • Chronic care management (CCM)
  • Annual wellness and preventive services

Prevounce delivers a comprehensive, customizable care management solution for practices, health systems, FQHCs/RHCs, virtual care organizations, and more. We offer:

  • HIPAA-compliant, cloud platform for managing RPM, CCM, and annual wellness and preventive service programs
  • Proprietary, cellular-connected RPM devices, including blood pressure monitors, weight scales, glucometers, and pulse oximeters
  • RPM device kit design and development services
  • Full-service RPM device inventory management and shipping services
  • Expert care management services
  • Operational, clinical, and revenue cycle management best practice guidance
  • Hands-on, high-touch customer support
About Prevounce Health:

Cloud-based platform, cellular-connected devices, and expert services for remote patient monitoring, chronic care management, and annuall wellness and preventive services programs.

Product Description:

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics

• Standardizing and streamlining the referral management process across the organization

• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with most appropriate providers using SmartMatch decision support

• Closing the feedback loop with specialists and reducing phone calls and faxes

• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools

• Improving customer service with referring providers through automated status reports

• Managing referral network and gaining insight into referral patterns using analytics

About ReferralMD:

ReferralMD delivers proven referral management, patient access and e-consult solutions that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Data from Prevounce's proprietary cellular-connected patient devices -- or compatible third-party devices -- flows securely and in real-time to the Prevounce platform. There, clinicians, staff, and administrators can easily monitor and track patient data and set up automated notifications and escalation protocols for out-of-range readings.

Prevounce delivers extensive dashboard and reporting functionality to effectively monitor patient populations, as well as dedicated patient profiles where specific vitals readings can be tracked and analyzed.

Prevounce's platform and services support bi-directional communication, including automated, multi-channel patient outreach capabilities. We also offer optional outsourced care management services, whereby our team of expert care managers engage and communicate with patients on behalf of our clients.

Prevounce's proprietary cellular-connected patient devices require no patient configuration. Patients simply add batteries and take readings. Data flows seamlessly to the Prevounce platform for clinician and care team monitoring.

Prevounce offers a library of pre-built care plans built under in-house physician oversight. We also offer clinical protocols to support the management of a wide range of chronic conditions, including hypertension, heart failure, obesity, diabetes, COPD, and many more.

The Prevounce platform integrates with a range of widely-used EHR platforms or can be used an independent platform. Our platform also integrates with an array of third-party cellular-connected and Bluetooth-enabled remote patient monitoring devices. Our proprietary cellular-connected devices can also connect to third-party health software via our API.

Client's benefit from Prevounce's deep operational, billing, and compliance expertise. We have helped start and scale hundreds of impactful, reimbursable remote care programs. We partner with our clients to design programs that work for them and guide them through platform go-live, patient enrollment, billing best practices, and more. Our responsive support team is always available for troubleshooting and technical assistance.

Patients can receive condition-specific educational materials, proactive communications, and more via our standard platform offering. Patients can receive live coaching from Prevounce's care managers via our outsourced care management offering.

Use Cases

Description:
  • Remote patient monitoring and chronic care managment for Medicare, Medicaid, and privately-insured patients. Specialties covered include primary care, cardiology, endocrinology, GI and bariatrics, pulmonology and more.
  • Annual wellness visit and preventive services for Medicare patients. Includes end-to-end enrollment, patient communication, documentation, and billing support.
  • We support clients participating in fee-for-service models, as well as value-based care models.
Pediatric use cases:

None provided

Users:

Clinicians, care teams, and practice/health system administrators.

Description:
  • Improve patient access through online provider directory and scheduling
  • Improve visibility of provider affiliations across the network and reduce leakage
  • Close the feedback loop, improve loyalty, and increase revenue from referring providers
  • Triage and match patients with the best providers with clinical decision support checklists
  • Communicate with online messages and consults versus fax or phone calls on hold
  • Reduce lost referrals due to improper handling, poor workflow, or antiquated e-fax technology
  • Acquire and retain patients with provider relationship management software (CRM)
  • Reduce no-show rates and improve engagement through automated patient communications
  • Connect different EMRs using ReferralMD as the bridge for interoperability
Pediatric use cases:
  • Pediatric providers can send or receive referrals and communicate with referral partners and patients via the platform.
Users:
  • Care coordinators, referral coordinators, authorization processors, schedulers, marketing representatives, physician liaisons and managers log into ReferralMD. 
  • Clinicians stay within their respective EHR systems since data is exchanged via EHR integrations.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Meditech, eClinicalWorks, Athenahealth, Allscripts, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

Prevounce delivers a comprehensive, customizable care management solution for practices, health systems, FQHCs/RHCs, virtual care organizations, and more. We offer:

  • HIPAA-compliant, cloud platform for managing RPM, CCM, and annual wellness and preventive service programs
  • Proprietary, cellular-connected RPM devices, including blood pressure monitors, weight scales, glucometers, and pulse oximeters
  • RPM device kit design and development services
  • Full-service RPM device inventory management and shipping services
  • Expert care management services
  • Operational, clinical, and revenue cycle management best practice guidance
  • Hands-on, high-touch customer support
Differentiators vs Competitors:

Prevounce has helped hundreds of healthcare organizations launch and scale impactful, revenue-generating remote care management programs. Clients benefit from our:

  • Easy-to-use, cellular-connected patient devices
  • Extensive billing and compliance expertise 
  • Flexible and scalable multi-specialty platform
  • Operational experts supporting program growth
Differentiators vs EHR Functionality:
  • Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
  • Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
  • Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
  • Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
  • Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
  • Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
  • Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
  • Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiators vs Competitors:

Differentiator 1: All-In-One Platform

  • Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
  • Real-time analytics across the platform
  • Automated workflow and decision support tools
  • Automated feedback loop with referring providers
  • Automated patient communications via text or email
  • Integrated fax management system (port over existing fax numbers)
  • Integrated Customer/Partner Relationship Management (CRM/PRM)
  • Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

  • Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
  • In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

  • The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
  • The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.

Health Equity

Keywords

Images

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RPM Metrics Data.png

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ReferralMD eConsults _ ConferMED.jpg

Videos

1 of 2

Building a Successful Remote Patient Monitoring Program in Independent Practice.mp4

1 of 3

ReferralMD - Referral Management Solution.mp4

Downloads

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Prevounce-Overview-Sheet.pdf
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ReferralMD+Data+Sheet.pdf

Alternatives

Company Details

Founded in 2011

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