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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
LogiCall
LogiCall

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Categories

Solutions

Description

Product Description:

LogiCall is a cloud-based solution facilitating unscheduled smartphone video calls between patients and their providers — around the clock. LogiCall does not require any software downloads, installations, or hardware. With LogiCall, call details are recorded, stored in a HIPAA-compliant cloud, available for patient review, and seamlessly integrated into the EHR patient record. Designed specifically for use by a patient’s established doctor, this is not a telehealth or appointment scheduling solution, but a dedicated tool for enhancing real-time communication and comprehensive documentation in patient care. 

About LogiCall Health:

LogiCall is a cloud-based solution facilitating unscheduled smartphone video calls between patients and their providers — around the clock.

Product Description:

Whole-Person Virtual Care for All. The technology to connect, expertise you can trust and the power to improve health

About Teladoc Health:

Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. As the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Teladoc Health leverages more than two decades of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

LogiCall does not require any downloads or software for the patient or provider. Before entering the waiting room, patients must authenticate their identity. Providers are required to activate and verify their accounts and phone upon joining the platform. Currently, LogiCall supports only English, and the app will display in English regardless of the user's device locale.

LogiCall’s patient queuing system enables providers to view waiting patients along with their basic data and the urgency of their call. Patients receive text prompts when the provider is ready to begin the visit, minimizing wait times and ensuring timely care based on provider availability. Our platform detects if microphone and camera access are enabled on the device and will alert the user if permissions need to be altered.

LogiCall offers high-resiliency, low-latency video capabilities to ensure smooth and reliable virtual visits, even in challenging network conditions. Providers and patients can seamlessly toggle between video and audio, ensuring continuous communication. This flexibility enhances the overall user experience, maintaining the quality and effectiveness of virtual consultations.

LogiCall call recordings are stored securely for a decade in a HIPAA-compliant cloud. Upon call conclusion, the provider can submit an encounter summary via typing or voice dictation. The seamless integration with leading EMRs/EHRs streamlines adding call data to patient records. Patients receive a shareable call recording after the call concludes to review diagnosis and treatment details.

Tier 1 support is provided by the hospital.

Use Cases

Description:

LogiCall can be used for any patient appointments that do not require hands-on care. 

Pediatric use cases:

LogiCall can be used for any patient appointments that do not require hands-on care. 

Users:

Primary Care 

Specialty Care  

Behavioral Health 

Geriatric Care 

Pediatric Care

Chronic Disease Management 

Post-Operative Care 

Description:

Deliver virtual care for consumers

From on-demand urgent care to support for chronic and complex health challenges, we’re changing the way people access healthcare. That includes creating data-driven, personalized experiences that flex to an individual’s healthcare needs over time.

Enable virtual care for clinicians

Clinicians can easily extend their reach with easy-to-use software and medical-grade telehealth devices. Plus, our virtual tools enable real-time clinical collaboration with peers from around the world to address the most difficult care challenges.

Empower healthier lives

Our connected devices and personalized, timely, actionable outreach help people achieve lasting behavior change—from improving how they manage chronic conditions, such as diabetes and hypertension, to enhancing their wellness and prevention efforts.

Employers

More than half of the Fortune 500 trust us to deliver cost-effective virtual care to their employees

Health Plans

We serve more than 100 U.S. health plans and the unique needs of their commerical, Medicare and Medicaid members

Hospitals & Health Systems

We’re building on more than 15 years of experience extending healthcare access and delivery at the point of care and beyond

Pediatric use cases:

None provided

Users:

Employers, HealthPlans, Hospitals & HealthSystems

EHR Integrations

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Mobile / Tablet (web optimized)

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Our technology and clinical expertise provide greater access to a wide range of physical and mental healthcare services; empower people with insights that inspire and accelerate better health decisions; and foster clinical collaboration that leads to higher quality of care

Health Equity

Keywords

Images

No images provided

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Videos

No videos provided

1 of 3

Client Testimonial - What do you look for in a virtual care partner-.mp4

Downloads

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LogiCall-Value Prop.pdf
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Valley Health Case Study (1).pdf

Alternatives

Company Details

Founded in 2002

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