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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
CERTIFY Care
CERTIFY Care

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Categories

Solutions

Description

Product Description:

CERTIFY Health's care platform is used by leading healthcare organizations to streamline the patient intake process. We provide multiple engagement options to ensure patients can quickly find and schedule appointments at any time, securely fill out intake forms, capture ID, verify insurance, and collect payments.

About CERTIFY Health:

None provided

Product Description:

Steer Health’s Digital Front Door streamlines the end-to-end patient journey. Patients can find providers, self-triage, book appointments, complete forms, communicate via AI chat, receive automated reminders, and pay online. Organizations gain higher conversion, fewer no-shows, and reduced staff workload through fully automated, integrated workflows.

Core features:

  • Online Scheduling & Digital Intake – Real-time booking, forms, insurance capture.
  • Automated Reminders & Follow-Up – Reduces no-shows and improves visit readiness.
  • AI Patient Communication – Instant chat support for scheduling, FAQs, and navigation.
  • Reputation & Web Modernization – Search visibility, mobile sites, automated reviews.
  • Digital Payments – Text-to-pay, bill pay, pre-visit collection.
  • Telemedicine – Integrated virtual visits with seamless scheduling and patient communication.

Digital Front Door improves patient access by modernizing how patients discover, schedule, and engage with care. 

The platform offers real-time online scheduling, telemedicine, automated reminders, AI-driven communication, digital intake, and online payments — reducing no-shows and administrative burden while increasing patient acquisition and visit completion.

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

A complete Patient Engagement capability which includes:

1) Complex scheduling and online scheduling 

2) Digital Forms

3) Payments via text, email, IVR, Kiosk, and front desk

3) Marketing functionality for patient engagement, reminders, care planning, and education

4) eConsent

5) Omnichannel communications

Pediatric use cases:

Digital Forms, Guarantor Payment summary, eConsent on behalf of minor(s).

Users:

Parents, Children, Authorized Support Personnel such as a coach for sports injuries, Providers.

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, Allscripts/Eclipsys, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, eClinicalWorks, Athenahealth, Meditech, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

Against large EMR providers, Patient Biometric Authentication (Face, Palm, Finger). Omni-channel communications to allow for single sign-on to EMR applications and patient portals.  

Differentiators vs Competitors:

Complex scheduling capabilities that allow for multple appointment mapping types to be presented to patients online.  

Patient Payment options: text to pay, complex invoices via email and text, payment plan options, and integration with 3rd party financing options.

Kiosk workflows for ease of patient check-in at the care facility.

Complete mobile workflow for digital forms, identification capture and verification, insurance verification, eConsent, and check-in on arrival.

Differentiators vs EHR Functionality:
  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
Differentiators vs Competitors:
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Health Equity

Keywords

Images

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Videos

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Downloads

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https://steerhealth.io/online-patient-scheduling-platform/

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