ChartSync is Mission Control for Connected Care

Formerly known as ChartScout, ChartSync is built for healthcare leaders who need to unify fragmented care without sacrificing choice. It’s not just another point solution. It’s the mission control that connects your entire healthcare ecosystem.

ChartSync brings together EHRs, virtual care platforms, patient engagement tools, and more into one seamless, clinician-friendly dashboard. Whether in-person, virtual, or hybrid care, clinicians get a single, clear view of patient data, empowering them to make fast, informed decisions.

Unlike rigid, proprietary systems, ChartSync offers true flexibility. It integrates with your existing tools while keeping data secure and accessible. No more juggling platforms. No more fragmented workflows. Just smarter, connected care.

ChartSync: Your mission control for healthcare that moves.

Why HealthSync Exists: 

Because patient data shouldn’t live in silos: 

Critical information is scattered across too many platforms, making it impossible to see the full picture. Providers are forced to play detective, trying to piece together insights while the clock ticks. 

Because providers are exhausted: 

No one went into healthcare for the clicks and the dashboards. The tools meant to help them are slowing them down, creating unnecessary friction and burnout. 

Because patients deserve better: 

The current system asks patients to jump through hoops—multiple portals, apps, and logins—just to stay on top of their care. Non-compliance isn’t a mystery; it’s the system’s fault. 

Because one-size-fits-none doesn’t work: 

Too often, digital solutions are locked to a single EMR or built to pad a vendor’s bottom line instead of empowering providers. This straitjacket approach stifles innovation and limits provider choice. 

Because financial models should work for providers, not vendors: 

Healthcare groups need solutions that fit their workflows and financial goals. HealthSync doesn’t squeeze providers into someone else’s box; we help them design revenue models that make sense for them. 

Because proactive care is the future: 

By leveraging AI, we can go from reactive, one-off care to predictive, preventive, and personalized care. Providers need deeper insights and faster pathways to action. 

Incubated at Providence, Praia Health orchestrates digital interactions and disconnected point solutions, creating a cohesive experience for consumers spanning both clinical and nonclinical interactions that influence health outcomes. These experiences can be accessed through a single set of account credentials tied to an authenticated user’s personalized profile. Following in the footsteps of other consumer-driven industries, Praia unlocks digital transformation for health systems by managing the heavy lifting and custom integrations required for a frictionless consumer experience. Praia provides health systems with a platform to connect disparate digital programs, services, and tools, allowing them to deliver a more personalized experience, increase conversion rates, and drive system loyalty.

Praia Health is the patient experience orchestration platform for health systems. We help health systems attract, engage, and retain patients by supercharging their portals and digital tools with seamless, personalized journeys in one platform. The result is higher retention, lower costs, and measurable ROI.

• Acts as mission control for connected care, unifying EHRs and health tech solutions.
• EHR-agnostic and flexible, integrating data from multiple sources.
• Consolidates patient information into one clear, clinician-friendly dashboard.
• Streamlines workflows to keep clinicians in control.
• Supports real-time, connected care without sacrificing data integrity or security.

• Acts as mission control for healthcare, unifying multiple EHRs and health tech solutions.
• EHR-agnostic with flexible integration, connecting the entire care ecosystem.
• Puts clinicians in control by consolidating data into one intuitive dashboard.
• Streamlines decision-making at the point of care, whether virtual, in-person, or hybrid.
• Eliminates data fragmentation by making information accessible in real time.

• Patient portals focus only on EMR-based interactions, while over 50% of a consumer’s journey happens outside the EMR. Praia connects and activates services across and beyond the EMR, giving consumers one seamless digital entry point to everything your health system offers.
• Patient portals don’t leverage non-clinical data (like interests, preferences, behavior, social needs) to tailor the consumer experience. Praia’s consumer profile and orchestration layer use clinical and non-clinical data to personalize content, offers, and services in real time for a true “n of 1” experience.
• Patient portals make it costly and complex to integrate 3rd-party tools like virtual visits, bill pay, or community resources. Praia offers a plug-and-play integration framework that reduces IT lift, accelerates deployment/use cases, minimizes costs, and unifies third-party tools into the experience.
• Patient portals do not allow health systems to customize their portal instance beyond the front-end user experience. All portal users see the same static experience — regardless of who they are or what they need. Praia delivers dynamic, personalized experiences based on user identity, behavior, and context, so the right people see the right content, services, and calls to action at the right time.
• Patient portals control identity and do not allow for federated ID across systems or digital touchpoints. Praia acts as the identity layer across your digital ecosystem, giving you control over login, data federation, and cross-channel personalization — while still integrating seamlessly with the EMR.
• Patient portals ds not easily share data or functionality with other digital platforms. Praia acts as a unifying layer across the digital front door, coordinating identity, data, and design across EMR and non-EMR systems for a seamless experience.
• Patient portals are built for access, not activation. They don’t drive transactions, loyalty, or strategic growth. Praia transforms your digital front door into a strategic growth channel, increasing conversion, retention, and revenue by orchestrating the right experiences at the right time.

• The first and only consumer experience platform built within a health system and proven with millions of patients in a short 3 years.
• The only platform that gives a full view of how a consumer interacts with a health system before, during, and in between visits. (We have the patents and data to prove it.)
• The most frictionless consumer experience in healthcare, creating greater value across all of your patient facing tools.
• The most cost effective and efficient orchestration platform to deploy new use cases and point solutions.