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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Zappix transforms the patient journey with an AI-Powered Digital Patient Engagement Platform to improve the quality of care and increase patient access & satisfaction. The cloud-based solution enables workflow automation, rapid deployments, integration to EMRs and back-end systems, and provides a comprehensive Actionable Analytics Suite.
Zappix provides significant benefits and ROI by improving quality of care, increasing patient satisfaction and loyalty, improving patient access and financial outcomes, and increasing hospitals’ competitive advantage and positioning.

About Zappix:

Zappix transforms the patient journey with an AI-powered Digital Patient Engagement platform to improve the quality of care and increase patient access & satisfaction. The cloud-based solution enables workflow automation, rapid deployments, integration to EMRs & back-end systems, and provides a comprehensive Actionable Analytics Suite.

Product Description:

Wholistics Chatbot is a text-based patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. Our solution is focused on 4 pillars:

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

About Wholistics Health:

Wholistics Chatbot is a patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. 

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.  

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
  • preparing patients for their procedures and appointments
  • convert patient referrals into booked appointments
  • gather feedback from patients on experience and clinical care experience
  • schedule and reschedule appointments
  • keep patients informed on recovery/ post procedure instructions 
Pediatric use cases:

informing the parents of the preperation materials for upcoming procedures and appointments

Users:

patients

Description:

The chatbot program is a general digital wrapper for any chronic disease prevention and management.

Programs for diabetes, cancer, eye diseases, general wellness, hypertension, obesity, are available.  

Pediatric use cases:

Pediatric programs (childhood obesity, ADHD, mental well-being) are available. 

Users:

For chronic disease prevention and management, the program is available for the users at risk.  

For pediatric programs, the users would be the children (like obesity and mental well-being) and the parents (ADHD, baby care). 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis

Hardware Compatibility:

None provided

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:
  • No log in or username needed to access information
  • Web based application
  • visual appointment reminders
  • personalized care journey for patients
  • quick updates and quick implementation (4-8 weeks)
Differentiators vs Competitors:
  • Ability to customize solution to fit facility workflows 
  • provides comprehensive platform but also can provide à la carte services
  • internal development studio that allows for quick updates and enhancements
Differentiators vs EHR Functionality:

Provides evidence-based content and patient education

  • No app required!
  • Integration to app/EMR available
  • Chat based reminders/scheduling/medication adherence and compliance 
  • Offers one-click dial to physicians office as needed
  • Access to third party links
Differentiators vs Competitors:

None provided

Health Equity

Our tips are based on 5-6th grade reading level to accommodate a broader audience.

Everyone has a cell phone and all ages are fairly adept at using them. Our average age of the eye disease management program is 78.

We take a wholistic approach to care with SDOH parameters which determines the type of content and guidance provided. For example, link to Findhelp.org resources, free clinics, links only to items available at Walmart.

Most people have cell phones. Even with limited cellular data plans, our 30-sec tips and guidance utilize minimal data. Option is available for the user to choose not to click on videos and other links to preserve data usage.

Our content is built based on language (Spanish/English) and looks at cultural differences (for example, the type of recipes used) to adapt to the customer base.

SMS based so easy to use with one-click. Any assistance can be provided via a text message to chatbot asking for guidance on use of chatbot if necessary.

Keywords

Images

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Wholistics Image.jpg

Videos

1 of 2

2024 Healthcare

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Wholistics ChatBot.mp4

Downloads

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Healthcare Referral White-paper

Alternatives

Company Details

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