Health systems use the Provider Search API to power their “Find a Doctor” website search using Phynd. Using Phynd’s API, consumers are matched in milliseconds with the right provider – by condition, health plan, location, telehealth participation, clinical expertise, and availability. Phynd uses Healthwise’s 30,000-term taxonomy of specialty, clinical terms, and patient-friendly terms…so consumers and patient access teams will be assured of best patient-provider matches. Phynd’s software anticipates and suggests phrases as searchers type a condition, health plan, or provider name into a search field. It saves time and offers a friendly search. Phynd search is ’scheduling aware.' It extends the value of online scheduling in your EHR's by supporting the display of open inventory during search. Drive up appointments and drive down calls to your call centers, using the powerful combination of Phynd and online scheduling. Integrate Provider Search API and Phynd Schedule Advisor for the ultimate digital experience. Phynd is the search leader. The Phynd API is modern, open, and flexible, easily connecting Phynd to websites, EHR or other systems for real-time provider search and provider updates. Edits made to provider or location profiles by any department are immediately available for the next search and shared with connected systems. For more information about Phynd, visit https://connect.phynd.com/phynd.

Phynd 360, an innovative provider data platform, serves as health systems’ central hub for all provider data. Phynd enables optimization for provider data –people, places and services – in EHR, Marketing and Claims systems via platform tools for provider enrollment, management, outreach and search across the enterprise. The nation’s most progressive health systems, including 7 of the 20 top hospitals as ranked by US News and World Report, rely on Phynd as their provider data platform. For more information about Phynd, visit www.phynd.com. Phynd is an Epic App Orchard member.

Loyal Care Search uses NLP, algorithmic search and type-ahead suggestions to effectively help your patients select the appropriate care provider – whether it be a primary care provider, urgent care provider, a virtual or emergency room visit, all with minimal maintenance and full configurablity. 

Benefits:

• Display provider results based on patient needs, customized for consistency, relevance, and ease of use.
• Rank ordering of provider results based on specialty focus and clinical interests.
• Leverage machine learning and algorithmic search so consumers can search for care through conversational text and advanced filtering.
• Manage searchable provider content easier & present information in a way that is intuitive for consumers to understand and interact with.
• Rich provider profile detail pages with customizable CTAs and optional integrated scheduling.
• Robust analytics provide insights into consumer search behavior and provider search results.

Results:

• Simplified search configuration management leading to higher results accuracy 
• Optimized page layouts and clear calls to actions leading to increased consumer interactions and conversions 
• Reduced patient / provider mismatches resulting in decreased cost

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S. 

Real-time provider search powered by robust provider data platform. Google-like free-text data entry. Flexible user interface design

Flexible design / not white-labeled, like some competitors / hosted by health system