Wellpepper is an enterprise platform for interactive care plans. We support any type of patient journey, and deliver patient experiences through different modalities including mobile, web, SMS, email, and voice. Since patients are often being treated for more than one issue, and since health systems need to manage costs and complexity, Wellpepper enables care plans built from reusable building blocks so that a single system can deliver care for pre and post-acute, and chronic conditions. Care plans can be simple survey interactions or complex multi-activity experiences, and can be based on industry-leading clinical best practices like those from our partner Mayo Clinic, or can be designed to deliver best practice care plans based on a health system’s own patient workflow. Unlike point solutions for specific service lines, or hard-coded pathways, Wellpepper’s microservices approach and complete API means that we can integrate with a “digital front door” strategy owned by the health system.

Wellpepper is an award-winning and clinically-validated patient engagement platform used by major health systems to improve outcomes and lower costs of care. Our interactive care plans help patients self-manage and connect to care for chronic and acute conditions with over 70% patient engagement.

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. 

Holistic view of every interaction:

• Analytics (understand how vendors / departments / workflows are performing)
• Automated Workflows (build conversations from template library)
• Vendor and Use-Case Rules (prioritize what is most important)
• Patient Preferences and Consent
• Live Agents (escalate and route messages)
• Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

• Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
• Manage more conversations than ever before in Artera’s enhanced inbox
• Access AI / LLM-driven translation, improving patient access and engagement
• Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows / Conversation Builder

• Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

• Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

• Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

• Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

• Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

• Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

* More than 20 person years to build same level of product * Expertise across iOS, Android, Web, and Voice modalities * Comparable data to other health systems for benchmarking * Patented IP to engage patients * Extensive API and SDK allows health systems to build some parts of experience and leverage Wellpepper platform

* Wellpepper Marketplace allows for organizations to license best practice Care Plan templates for Mayo Clinic * Wellpepper Marketplace allows for organizations to make their own best practice Care Plan templates available to other organizations to license * Wellpepper supports any type of care plan for ease of scale across the organizations' needs, while supporting patients across any journey. This lowers training and administration costs * Wellpepper platform is clinically validated, showing high levels of adherence, long-term engagement, and improved clinical outcomes * Extensive API and SDK architecture allows ease of EMR integration and plugging different Wellpepper services into organizations' overall digital strategy * Data insights and machine learning to improve patient outcomes and scale impact of clinicians

WELL's patient messaging solution has been honed over 4 years in collaboration with demanding enterprise clients. Over 30 features have been codeveloped and battle tested, ready for out-of-the-box use by new customers.

WELL offers true bidirectional messaging via text, voice, email, and live chat. Deep integrations with your EMR allow real-time syncing of patient data.