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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Bridge Intake
Bridge Intake

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Categories

Solutions

Description

Product Description:

Deliver a convenient and high-quality intake experience that sets the tone for future encounters and elevates the patient experience. Send forms to patients before an appointment and collect key information in a single step. Bridge Intake can be accessed through the patient portal, a client-branded mobile app, or by an SMS text invitation sent before a visit. From demographic and clinical data, to consent forms, insurance and payment information, patients can conveniently fill out all required forms online and bypass extra time in the waiting room. Bridge Intake uses a bidirectional interface to send and receive information, potentially from multiple EHRs and practice management systems, and exports data in a structured format.

About Bridge Patient Portal:
Bridge is an award-winning enterprise patient engagement solution for healthcare organizations. The platform allows companies to replace their existing EHR’s patient portal, connect multiple health IT systems, consolidate patient engagement tools, and launch a digital front door. Scalable and easy to deploy, the solution is ONC 2015 Edition Certified and available as a client-branded web application and mobile app for Android and iOS. Bridge streamlines the patient experience by automating the entire care journey. Patients are kept engaged with customizable electronic communications, and multi-platform access to health, financial, and appointment information. Features include self-scheduling, health information access, secure patient-provider messaging, mobile intake, bill pay, telemedicine and much more. With a fully-documented and free API, healthcare organizations can easily create their own interfaces, add-on features, and run advanced reports. Founded in 2012 and headquartered in Dallas, Texas, Bridge is trusted by outpatient groups, specialty clinics, hospitals and EHR vendors as their patient engagement solution of choice. Bridge’s suite of products include: Bridge Portal The comprehensive patient portal is the company’s core product and offers secure patient-provider messaging, medical records access, lab results, prescription refill requests,, portal self-registration, two factor authentication, appointment requests and reminders, patient forms, broadcast messaging, proxy accounts, and patient education. Bridge Pay Bridge features advanced online bill pay and financial management tools with deep integration into many of the industry's leading Revenue Cycle Management and Practice Management systems. Advanced integrations with these systems and leading payment gateways allow patients to view their entire financial picture and pay their bill online in a PCI-compliant manner. Bridge Scheduling Bridge supports real-time, self-scheduling for most EHR/PM systems and accommodates custom workflows and complex decision trees. Appointments that cannot be self-scheduled can be routed as appointment requests. Once an appointment is scheduled, appointment reminders can be sent automatically via email, SMS, IVR and/or push notification for appointments made both inside and outside of the portal, even for patients that haven’t registered for a portal account. Bridge Scheduling can be made available directly on a company’s website, through Bridge’s patient portal, or in Bridge’s client-branded mobile app. Bridge Telehealth Bride’s telehealth solution leverages Zoom® for Healthcare and enables organizations to seamlessly connect telehealth into their visit workflow. It also integrates with existing modules like Bridge Intake and Bridge Scheduling to help providers develop automated, custom telehealth workflows across the entire care journey for greater efficiency. Bridge Mobile Healthcare organizations can publish their own, branded iOS/Android mobile app using the same user interface as the Bridge Portal web application, giving patients a unified web/mobile experience. The mobile app offers all the same functionality as the web application, including patient medical records, appointment scheduling, messaging, lab results, patient education, bill pay, and more. Bridge Intake A next-generation patient intake and check-in solution to conveniently capture all the important patient intake information in a single step. The product can be accessed throughout Bridge's patient engagement platform, which includes their patient portal and native mobile app, or via an SMS invitation sent to the patient prior to the visit. Bridge Intake uses a bidirectional interface to send and receive information, potentially from multiple EHRs and PM systems, and exports data to discrete data fields in the EHR/PM systems. Bridge Tasking Centralize patient requests and portal tasks with Bridge’s tasking solution. Similar to a support ticket system, Bridge Tasking is a perfect way to increase business efficiency and offer patients a better experience. Bridge Interface Interface with one or more EHR, PM, RCM, LIS and RIS systems with Bridge’s robust interface engine, Bridge Interface supports all the most popular interface technologies, including FHIR, HL7, REST API, XML, CSV and SFTP-based file interfaces.
Product Description:

Luma's Digital Front Door solutions deliver convenience for patients throughout their journey, while simplifying and automating administrative tasks. Free administrative staff to focus on complex activities as patients arrive to visits appointment-ready.

Luma's Digital Front Door solutions enable healthcare systems to:

  • Optimize market presence with patient feedback management and reputation tools
  • Provide convenient channels for patient scheduling and convenient self-service appointment management
  • Automate incoming referrals to ensure conversion to completed appointments
  • Offer actionable reminders and smart waitlists to seamlessly integrate patient data back into EHR with bidirectional writeback for pre-visit forms, prior authorizations, consents, new patient packets, and more
  • Customize and tailor workflows to manage patient recall and future appointments
  • Enable population health outreach and clinical initiatives with outreach at scale via actionable SMS messages
  • Convert phone calls to EHR-integrated self-service opportunities with Digital Call Deflection
About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

  • Patient acquisition
  • Feedback management
  • Reputation management
  • Provide convenient, alternate channels for appointment scheduling and management
  • Website chatbot
  • Self-service patient intake
Pediatric use cases:

All Luma products can be utilized in pediatrics. For parents managing multiple children from a single phone number, authentication ensures that communications are about the intended child.

Users:

Patients

Healthcare practice administrators

Call centers

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Convenient to patients who haven't opted to utilize patient portal
  • No log-in screen required, providing access to patients with limited cell phone usage or without smart phones
  • End-to-end referral management
Differentiators vs Competitors:
  • ISO/IEC 27001:2022 certification highlights Luma's commitment to security

Keywords

Images

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Actionable Reminders _ Smart Waitlist.png

Videos

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Referrals

Downloads

No content provided

media thumbnail
Power of the Platform - Omnichannel Front Door.pdf

Alternatives

Company Details

Founded in 2012

Founded in 2015

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