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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare’s core offering is a software platform, provided exclusively to health systems, that orchestrates digital demand and health system capacity across all lines of care. 

The platform attracts high-value, commercially-insured consumers by providing a highly discoverable, fully-digitized and unified experience while amplifying health systems’ existing EMR, caregiver and brand investments. The uniqueness of DexCare lies within its intelligent navigation and load balancing across providers, settings, modalities and service lines. DexCare’s data-driven engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals. 

DexCare powers the digital engine of leading health systems across the U.S., including Kaiser, Houston Methodist, Mass General Brigham and others. DexCare-powered digital experiences attract 30% more new patients, 85% of whom are commercially insured, capture 8x downstream revenue, generate over 20% per patient encounter in cost savings, and deliver net promoter satisfaction greater than 90%.

About DexCare:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare is a patient acquisition and operational efficiency platform that integrates all care services (virtual care, same day care, primary care, specialty care) making it simple for consumers to find and schedule appointments, and request on-demand video visits within a single application. The platform also has an Intelligent Optimization engine that can manage provider capacity across same-day modes of care to match consumer demand for services.  

Product Description:

TeleRay’s secure virtual care platform displays radiology from PACS, for a more holistic view of patients. This allows clinicians to have more engaging room consultations when reviewing images, labs, and reports with higher compliance from the patient. Family, friends, and outside doctors may be included on any consultations. We cover every use case from intake to discharge, including telenursing, telesitting, telestroke, tele ICU, security, AI applications, and more.

TeleRay is an integrated virtual care and telehealth solution for telenursing, telesitting, tele ICU and many other use cases that is fully integrated into Epic telenursing, or as FHIR application. TeleRay offers to opportunity to add callers outside institutional walls including physicians, family members and others to any call. Nurses or clinicians may add images from PACS and other patient data such as results or reports for real time review. Consultation is more meaningful with face-to-face consultation and ability to review patients' labs, images, reports and more with family and other care givers. TeleRay has partnered with Axis cameras to deliver superior clarity, quality and Pan, Tilt, Zoom to see more with more control including presets. Additional AI tools include patient fall risk and elopement detection, cough alerts, aggression alerts, and device monitoring. TeleRay offers Live Streaming of modalities such as ultrasound, fluoroscopy, c-arms, MRI, CT and other modalities for real time viewing of procedure, patient positioning, and probe positioning. Live Streaming may be in-room, or in a radiology suite to be part of any consultation. TeleRay offers carts that can be mobile for multiple use cases and portability. TeleRay is Teleport Medicine 3.0 – We put you in the room with all the data, imaging, and people needed to fulfill the needs of any use case at any institution. TeleRay is used by 1000s of sites including 70% of the top 50 medical centers and is growing quickly in the virtual care space.

About www.teleray.com:
TeleRay is a complete telehealth and image management platform to share, view and consult with images and results with patients and other professionals. TeleRay transfers patient studies faster and more securely than any other method. Enjoy a host of other free features including a built-in DICOM Image Viewer, Query/Retrieve from PACS, Anonymize Study, Import Studies from Disc, and many more! TeleRay products allow for the viewing or transfer of DICOM images during telehealth visits. Transfer images created or viewed through TeleRay Live, TeleRay Record, TeleRay, and TeleRay Visit. Our ultra-secure cloud storage system is highly scalable, highly reliable, and easy to implement. It offers super-fast uploads, downloads, and viewing anywhere, on any device, at any time. We partnered with Microsoft Azure to bring the most secure storage to you in your own silo. We do not put your patients in a large repository like other companies. Image management is included with any TeleRay subscription. Whether you need a temporary, long-term, or reliable backup solution; we will meet your needs. Includes FDA registered viewer with cine, hanging protocols, fusion, MPR, and much more at a price to beat any budget.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Rapid loading, consumer-facing digital and mobile experiences, purpose-built to drive traffic and conversion for health system web sites. Next-generation search engine for health system digital front doors, apps, and other websites that empowers users to find care quickly and effectively via modern search capabilities and a frictionless consumer experience. Intelligently matches care options to consumers by balancing the goals of patients, clinicians, and health systems, and then features the best fit recommendations. The platform also provides multilingual and omni channel options, no app download or authentication is required, is integrated with the EHR, provides available scheduling options including virtual and other provider alternatives if preferred options is unavailable.

Whether by phone or video, you can provide on-demand virtual care that patients love with our white-labeled, turnkey virtual capability. Our intuitive, end-to-end virtual platform offers scalable care for patients while optimizing capacity across your clinician pool. Patients are routed based on your specific business guidelines with our proprietary intelligent matching models. Included is patient intake, waiting room, queueing, testing tech visibility, etc.

Can use DexCare's white label virtual capability or connect with your existing virtual platform to serve up slots to patients and help them book appointments.

Intelligent navigation guides patients to providers based on patient preferences, location, condition, provider availability, health system capacity, preferred modality, etc..

Analytics experts work with your team to develop insightful dashboards with rich, informative analytics such as visit data, clickstream analytics, clinician performance metrics, and patient experience ratings. Your team has a command center at their fingertips to gauge performance and help your organization improve patient acquisition and align system capacity with patient demand.

Real time full duplex communication with sound, video, nurse call and EMR integration. Calls to outside family, doctors, and friends. Images and results may be displayed during consultations.

Share images, video, and exchange data during a consult.

TeleRay's P2P platform allows for secure, fast and clear video, audio, and file exchange without latency or bandwidth dependency.

Stand alone or EMR integrated telesitting options with additional TeleRay features.

Use TeleRay's video system and carts to observe, speak to and manage patients in EDs.

TeleRay is the virtual visit tool for the future. Clinicians or patients may add family members, health advocates friends, and other clinicians to any call.

TeleRay's full duplex systems are integrated in to Epic and other EMR systems to launch seamlessly into patient rooms for telenursing consults. Training, observation, admin interviews, discharge, virtual rounds, can all be completed with TeleRay.

Use Cases

Description:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors)

Pediatric use cases:

Routes to available pediatrics appointments, enables an individual to schedule for their child and enables virtual pediatrics visit.

Users:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors), scheduling administrators, and digital marketing and patient experience teams.

Description:

TeleRay offers the most secure telehealth/telemedicine platform on the market with no latency or loss of frame rate. This is particularly important when displaying radiological images and reports during a face-to-face consultation with a patient or professional. We connect clinical systems such as PACS to share and display imaging and results. We further extend connectivity to modalities such as ultrasound to virtually have a professional in the room looking over the shoulder of the technologist or sonographer. Call to learn more.

Pediatric use cases:

For the same applicable reasons stated above.

Users:

Any professional using telehealth or telemedicine.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Allscripts, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

End-to-end online/mobile booking, virutal care and at-home transactional platform that supports an access & convenience business model. The platform is built as a consumer-facing technology that is built on modern technology and designed for a 10x better consumer experience. Because it sits above the EMR application, the platform has an integration & service layer which connects the transactional components of the same-day platform with the EMR providing continuity of care.

Differentiators vs Competitors:

DexCare makes care options much more discoverable to consumers anywhere they are online. The platform intelligently guides consumers to the safest and best care options, and then connects the resources, people, and facilities, offered by the health system to patients in a way that automatically allocates those resources when and where they’re most productive. 

It guides patients to care options meeting their criteria and books their in-person or virtual appointments in real time. The capacity optimization also generates significant growth and efficiencies for health systems with results such as: a 40% increase in physician capacity through smarter appointment scheduling; a net 30% increase in new patients, the majority of whom are commercially insured; and a resulting eightfold increase in downstream revenue.

Differentiators vs EHR Functionality:

TeleRay is the first multi-capable platform for eliminating multiple vendors and creating a much more efficient and user-friendly method of sharing data and images during a telemed consultation.

Differentiators vs Competitors:

No one offers as many features, tools, and compliance in a secure platform as TelRay at a tremendous value. TeleRay is used by thousands of sites including 37 of the top 50 medical centers.

Keywords

Images

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Videos

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Epic TeleRay.mp4

Downloads

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6 e-commerce lessons for healthcare-012723-Web.pdf
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Axis eBook 2024.pdf

Alternatives

Company Details

Founded in 2019

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