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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
talkspace
talkspace

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Categories

Solutions

Description

Product Description:
Therapy for the way we live today. Affordable and confidential therapy with professional, licensed therapists, wherever and whenever you need help. Talkspace's mission is to make a billion people happy. With Unlimited Messaging Therapy, users have access to a licensed, professional therapist-- no appointment needed!
About Talkspace:
Therapy for the way we live today. Affordable and confidential therapy with professional, licensed therapists, wherever and whenever you need help. Talkspace's mission is to make a billion people happy. With Unlimited Messaging Therapy, users have access to a licensed, professional therapist-- no appointment needed! See Talkspace Reviews from our users: https://www.talkspace.com/blog/2017/02/talkspace-reviews-experiences-help-decide-right/ Talkspace is hiring! https://talkspace.workable.com/
Product Description:

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. 

Holistic view of every interaction:

  • Analytics (understand how vendors / departments / workflows are performing)
  • Automated Workflows (build conversations from template library)
  • Vendor and Use-Case Rules (prioritize what is most important)
  • Patient Preferences and Consent
  • Live Agents (escalate and route messages)
  • Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

  • Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
  • Manage more conversations than ever before in Artera’s enhanced inbox
  • Access AI / LLM-driven translation, improving patient access and engagement
  • Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows / Conversation Builder

  • Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

  • Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

  • Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

  • Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

  • Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

  • Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

About Artera:

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Our accessible care model is behind Talkspace’s industry-leading, award-winning, integrated mental health platform. Address a spectrum of needs with our nationwide network of full-time, highly skilled, and credentialed therapists and prescribers.

Pediatric use cases:

None provided

Users:

Therapy Patients

Description:

Well-Child Visits

Post Discharge

Mammography

Population Health 

Appointments & Scheduling

Self Scheduling & Self Resheduling

Referrals

Intake & Payments

Pediatric use cases:

HIPAA-compliant messaging allows caregivers to communicate with pediatric healthcare providers bidirectionally and through the caregivers' preferred channel.

Users:

Administrative and nursing staff can easily use the web-based dashboard to communicate with patients.

Patients receive all information from a single, trusted source: your existing office number.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Talkspace removes common barriers that prevent or limit access to mental health care, providing convenient online care anytime, anywhere, and for anyone.

Differentiators vs EHR Functionality:
WELL's patient messaging solution has been honed over 4 years in collaboration with demanding enterprise clients. Over 30 features have been codeveloped and battle tested, ready for out-of-the-box use by new customers.
Differentiators vs Competitors:
WELL offers true bidirectional messaging via text, voice, email, and live chat. Deep integrations with your EMR allow real-time syncing of patient data.

Keywords

Images

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Artera

Downloads

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Your Guide to Governance

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Company Details

Founded in 2012

Founded in 2015

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