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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

The QliqSOFT platform optimizes the communication workflow between the care team and the patient, reducing administrative burden and improving the patient experience. QliqSOFT offers simple, no-code tools to enable easy creation of custom forms, conversational chatbots, care campaigns, and secure patient texting.  

About QliqSOFT:

Hospitals, Health Systems, Ambulatory Clinics, Outpatient and Post Acute Care facilities select QliqSOFT’s Quincy platform because it quickly delivers proven results engaging patients outside of the four walls of the healthcare enterprise with a seamless mixture of conversational artificial intelligence (AI) chatbots, campaigns, virtual visits, and secure patient texting. Using intuitive self-serve tools and starter content enables non-technical users to quickly streamline manual, repetitive processes and to achieve the Quadruple aim: 

  • Enhancing the patient experience
  • Improving the work-life of care providers,
  • Reducing costs,
  • and Improving population health (and literacy) 
Product Description:

Caregility Cloud™ connects patients and care teams everywhere on a secure, versatile virtual care platform that brings remote care support and AI capabilities to the patient's bedside, from the hospital to the patient's home. Reduce operational costs while keeping clinical teams and patients more connected and engaged. Intelligent telehealth edge devices integrate with clinically designed care applications to offer one-on-one and one-to-many remote patient engagement and care team support. Seamlessly integrate with leading EHRs, Clinical Decision Support (CDS) tools, connected digital health devices, interpreter services, and interactive patient consoles to modernize care models. Native and integrated AI tools enhance the art of what's possible in remote clinical workflows. 

About Caregility Corporation:

Caregility is dedicated to connecting patients and clinicians everywhere with its Caregility Cloud™ virtual care platform. Designated as the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ powers a purpose-built ecosystem of enterprise telehealth solutions across the care continuum. Caregility provides secure, reliable, HIPAA-compliant virtual encounters designed to support connected devices and clinical workflows across acute and ambulatory settings. Today Caregility supports over 1,000 hospitals across 75 health systems with more than five million virtual care sessions hosted annually. From critical and acute, to urgent and emergent, to post-acute and ambulatory, as well as hospital-at-home, Caregility is connecting care everywhere.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Remotely observe, monitor, and consult with patients in acute care settings or at home. Bidirectional 1:1 and 1:Many video-based engagement includes workflow support for virtual visits, virtual nursing, virtual behavioral health, virtual sitting, tele-ICU support, and more.

Use Cases

Description:

Quincy is an all-in-one patient engagement solution that eliminates the complexity of managing multiple patient engagement tools. As a single, all-in-one communication solution, Quincy engages patients to proactively share and capture care-related information and enables you to improve quality, cost, patient experience, and patient satisfaction.

Pediatric use cases:

None provided

Users:

Patients

Description:

Caregility enterprise telehealth solutions support use cases across the care continuum, including virtual visits, virtual patient observation, virtual nursing, and virtual inpatient engagement. 

Pediatric use cases:

Consult with remote pediatric specialists and invite family in virtual visits and care planning.

Users:

Users include sitters, nurses, physicians, and specialists at leading health systems.

EHR Integrations

Integrations:

Acute care EMR, Community based organizations, ADT, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, GE

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, ADT, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Other, Cerner

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
The Quincy Chatbot Platform includes a custom design suite that allows for quick and easy deployment of a solution that fits your workflow like a glove. Included with every bot is the option for a an embedded FAQ library that can provide your patients with science-sourced facts. Once launched, each bot generates a custom QR code that can be placed on signage, marketing collateral, and your website allowing for easy access for your patients. Patients are never required to download an app in order to interact with Quincy nor due they have to login. However, you can easily implement standard verification parameters to ensure only the intended patient has access.
Differentiators vs EHR Functionality:

Caregility offers a centralized, single-platform solution for enterprise telehealth at scale. The flexible platform can be tailored to support a variety of use cases, with cloud-based virtual care program and device fleet management. 

Differentiators vs Competitors:

Caregility has several competitive advantages in the market:

Purpose-Built for Healthcare:

Caregility’s platform is specifically designed to address the needs of healthcare providers. Unlike many general-purpose video conferencing solutions, Caregility Cloud is tailored for clinical workflows and healthcare environments, ensuring compliance with regulations like HIPAA.

Comprehensive Virtual Care Platform:

Caregility offers an end-to-end virtual care solution that spans inpatient, outpatient, and post-acute care. Its versatility across various care settings—from acute care to remote monitoring—provides a unified platform that can be used system-wide.

Scalability and Flexibility:

Caregility Cloud is a scalable platform that can be customized based on the size and needs of different healthcare systems. Whether for a small clinic or a large multi-hospital network, the solution can adapt, making it suitable for organizations of all sizes.

Interoperability:

The platform’s ability to integrate with existing EHRs, devices, and IT infrastructure allows for seamless workflows. This capability is a significant advantage for health systems that require solutions compatible with their current technologies.

Security and Compliance:

Caregility’s solutions are built with a focus on security, ensuring data protection under HIPAA and other relevant regulations. This focus is crucial for organizations prioritizing data privacy and patient confidentiality.

Strong Clinical Focus:

The Caregility team includes clinical experts who understand healthcare challenges firsthand. This clinical focus informs the product development process, ensuring that features align closely with healthcare provider needs.

Proven Reliability:

With deployments across numerous hospitals and health systems, Caregility has built a reputation for reliability, particularly in mission-critical environments like intensive care units (ICUs) and emergency departments.

Customer-Centric Innovation:

Caregility's engagement with customers through its Innovation Council and Special Interest Groups (SIGs) drives continuous improvement and innovation. This focus on customer feedback allows us to stay ahead of evolving needs in virtual care.

Patient and Clinician Experience:

Caregility’s user-friendly interface for both patients and clinicians enhances engagement and reduces the friction often associated with virtual care solutions. This focus on ease of use contributes to higher adoption and satisfaction rates.

Health Equity

Keywords

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iObserver for Virtual Patient Sitting & Observation

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Responsible Health AI | Caregility

Downloads

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A Business Case for Virtual Nursing - Caregility.pdf

Alternatives

Company Details

Founded in 2011

Founded in 2019

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