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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Benefit Screening
Benefit Screening

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Categories

Solutions

Description

Product Description:
We know reaching out for help isn’t easy for patients. That’s why Advocatia makes the process of finding the coverage and resources available as simple as possible through our powerful technology and proven processes that connect patients and their families with the right national, local, and hospital programs or affordable health insurance options. Unlike full-service revenue cycle management companies that offer a broad spectrum of services, Advocatia has established deep experience and an in-depth understanding around complex specialty benefits and financial assistance enrollment. We know the programs. We know how to identify those who qualify. And we know how to get them enrollment as quickly and efficiently as possible. The Advocatia Benefit Screening solution combines a powerful screening tool the uncovers all potential programs available to the patient with an engaging communication tool called Benefit Text that streamlines the processes, eliminates unnecessary follow-up appointments, and removes the friction when communicating with patients. By ensuring each patient has the coverage they qualify for, we reduce uncompensated care, decrease bad debt, improve performance, and help hospitals reach their financial goals. Whether we arm a hospital’s team or deploy ours, Advocatia streamlines the intake process and makes the financial assistance experience more efficient for the hospital and for their patients. At the core of our solutions is a state-of-the-art technology that ensures all eligible individuals receive the health coverage they qualify for, including Federal programs such as Medicaid, CHIP, SNAP, programs through the Health Exchange Marketplace, and other state, local and hospital-specific resources.
About Advocatia Solutions, Inc.:
More than $20 Billion of annual uncompensated care provided by hospitals could have been recovered through financial assistance programs. Advocatia dramatically impacts uncompensated care for hospitals by removing financial barriers for their patients. Advocatia’s proprietary algorithms help identify resources and enroll individuals in programs and low-cost healthcare insurance, so they are prepared when they need it and no longer have to delay care. At the core of our program is a state-of-the-art technology that ensures all eligible individuals receive the coverage they are qualified for including Medicaid, CHIP, SNAP, programs through the Health Exchange Marketplace, and other state and local resources. Whether we arm your team or deploy ours, Advocatia streamlines the intake process and makes the financial assistance experience more efficient. By empowering their team and their patients with Advocatia, hospitals dramatically reduce their bad debt, increase reimbursement, and improve their patient experience.
Product Description:

GetWell Rounds+ digital rounding, reporting and real-time service recovery solution streamlines data collection and reduces documentation time. Data captured during rounding automatically triggers real-time alerts on service recovery issues, giving nurses the ability to triage tasks to appropriate departments. Now, clinical staff can focus on the interactions that matter the most to patients. When powered by insights from GetWell Inpatient, our digital patient rounding tool can help staff prioritize their time, personalize interactions and positively impact outcomes.
 

  • Hardwire best practices in rounding
  • Increase speed-to-insight and uncover root cause of feedback
  • Guide clinicians on what to talk about with best practice templates
  • Increase efficiency and empower staff
  • Create insights through robust data collection and reporting
  • “Close the loop” on service requests
  • Improve quality of interactions between clinicians and patients
  • Automatically triage requests to the appropriate team
About Get Well:

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

  1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
  2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
  3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
  4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
  5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

The Rounds+ application supports storing patient specific information as well as integration with existing hospital information systems or Get Well products to allow for patient information to pre-populate in the Rounds+ system and to provide a more holistic view of the patient experience.

Protected Health Information (PHI) Safeguards: The ability to securely handle patient specific information is of the highest priority for GetWellNetwork (Get Well). The Rounds+ application supports storing patient specific information as well as integration with existing hospital information systems or Get Well products to allow for patient information to pre-populate in the Rounds+ system. The following information details security protocols that are in place for all Rounds+ customers. Physical & OS/Platform Security: Highly available/scalable/redundant Proven underlying technologies: Commercial: IIS, Windows Server 2016, F5 Load Balancers, Ubuntu Linux, Nginx GovCloud: IIS, Windows Server 2019 Datacenter, AWS Load Balancer Up to 99.95% monthly SLA HIPAA Business Associate Agreement Unlimited scalability/application elasticity adapts to demand Data Encryption & Storage: All communications between client applications and the application servers are encrypted using TLS 1.2 by default, 1.3 is available.

GetWell Rounds+ supports unlimited surveys, users, devices as the platform provides unlimited scalability/application elasticity and adapts to demand.

Get Well is known for its innovation and GetWell Rounds+ is consistently bringing new tools and features into the platform to meet market demands and improve user experience.

Use Cases

Description:

Advocatia's platform is most commonly used by providers who provide Medicaid and charity care screening and enrollment by internal resources. Additionally, Advocatia can provide resources for primary or secondary enrollments. 

Pediatric use cases:

Our platform can assist families who are enrolling in benefits, such as Medicaid, charity care, C.H.I.P. etc.

Users:

Financial counselors, advocates, and patients. 

Description:

Digital rounding and surveying solution, delivered on leading-edge SaaS infrastructure, Rounds+ unlocks real-time information capture and provides actionable insight, enabling a better experience for patients, care teams, and employees. 

Clinical and non-clinical teams use Rounds+ to monitor patient experience, employee engagement, and quality, safety, and regulatory measures, impacting HCAHPS scores, employee retention, and clinical outcomes, respectively. 

Pediatric use cases:

Rounding surveys on web browser or mobile app enable teams to round with a patient or parent/cargiver anytime and anywhere, and surveys-by-text to multiple patients or parent/caregivers at one time makes reach and engagement even easier. 

Users:

Users gain valuable real-time insights.

In addition to embedded reporting functionality within Rounds+, teams get real-time insight into the patient experience with intuitive dashboards that visualize rounding progress and trends. 

Users can quickly identify opportunities for service recovery

Using Rounds+, teams can initiate alerts, alert reminders, and alert escalations to the appropriate teams to address opportunities for real-time service recovery. 

Extend care team reach

Rounding surveys on web browser or mobile app enable teams to reach patients and employees anytime and anywhere, and surveys-by-text to multiple patients/employees at one time makes reach and engagement even easier. 

EHR Integrations

Integrations:

Acute care EMR, Patient portal, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:
  • End-to-end enrollment platform
  • Available in 72 languages
  • Programmed for all 50 states
  • Automated application completion and submission

Differentiators vs Competitors:
  • End-to-end enrollment platform
  • Screen for over 1000 unique programs
  • Live in over 200 hospitals
Differentiators vs EHR Functionality:

EMRs are great for clinical documentation but they were not built to optimize the experience for patients or clinicians. GetWell Rounds+ helps optimize the investment organizations have already made in their rounding programs and get the most value out of them. As patient experience rounding is seen as a best practice throughout healthcare and is widely recognized as a promoter to bettering HCAHPS scores, GetWell Rounds+ provides organizations with a centralized repository for capturing and housing their patient experience rounding data, while also enhancing the workflows of the clinicians conduction rounds, with our automated alerting feature. GetWell Rounds+ also provides organization with valubale real-time insights with embedded reporting functionality and intuitive dashboards that visualize rounding progress and response trends.

Differentiators vs Competitors:

GetWell Rounds+ can help extend the care team reach.

Rounding surveys on web browser or mobile app enable teams to reach patients anytime and anywhere, and with our surveys-by-text or surveys-by-email we enable care teams to engage with multiple patients at one time making reach and engagement even easier. 

GetWell Inpatient integrates with Rounds+, providing care teams a holistic view of their patient's engagement. When GetWell Inpatient is deployed alongside Rounds+, the engagement of patients on GetWell Inpatient is readily accessible in Rounds+ and when requests that patients or family members make through GetWell Inpatient are made they are instantly routed to Rounds+ for quick action and resolution, promoting care team efficiency and further boosting patient satisfaction.

Rounds+ is a more than just a patient experience rounding platform and can be leveraged for discharge patient data collection as well as employee experience rounding, or any quality, safety or regulatory data collection, all on the same platform, making it the industry's most flexiable rounding solution.

Health Equity

Keywords

Images

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Videos

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Downloads

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WakeMed Case Study - Approved.pdf
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GetWell-RoundsPlus-Final (3).pdf

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Company Details

Founded in 1999

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