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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
pCare VideoConnect
pCare VideoConnect

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Categories

Solutions

Description

Product Description:

pCare Video Connect brings telepresence to the hospital room without requiring additional devices to be tracked and managed for infection control. Designed to facilitate virtual encounters with remote participants as well as to maintain quarantine when distance is required, Video Connect can also integrate with existing your telemedicine solutions through the television. Key use cases include:

  • Friend and Family Visits
  • Interpreter Services
  • Virtual Rounding
  • Group Telemedicine Consultations
About pCare:

pCare’s cross continuum, patient engagement solutions help healthcare providers educate and collaborate with patients. The pCare open platform integrates with existing EHR/EMR systems, patient portals, and digital health applications to connect patients, families and care partners. Recognized by KLAS as the quality leader in the interactive patient systems category, pCare is the partner leading healthcare organizations trust to improve care quality, patient outcomes, and financial performance.

Product Description:

GlobalMed is a prominent provider of telehealth solutions, known for its comprehensive and integrated platform that enhances patient care and resource management. GlobalMed’s technology is utilized globally, supporting a wide range of telehealth applications and enabling millions of virtual consultations. Our secure, integrated software and hardware solutions are aimed at supporting advanced clinical decision-making and improving patient outcomes.

About GlobalMed®:

GlobalMed is a leading telemedicine company providing innovative software and hardware solutions for virtual health care delivery worldwide. 

GlobalMed Wellness platform is a comprehensive solution designed to enhance employee health, increase productivity, and boost morale. It integrates mental, physical, and emotional health into one seamless system, offering a holistic approach to employee well-being.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

VideoConnect runs on the IPS platform, integrates with language interpretations services and requires no apps to download.

VideoConnect supports up to 5 parties on the line. It is designed for on-the-fly encounters from the hospital patient room.

The VideoConnect backbone, from Bluestream Health, has a robust set of APIs and can integrate with the EHR.

The core VideoConnect use cases are designed for in-patient telepresence. However, the underlying technology form BlueStream Health, our development partner, does support intake and virtual waiting rooms and the functions described above.

This feature is utilized most with Language Interpreter services where we can tap into Hospital resouces first and then roll over to outsourced provides.

GlobalMed offers a provider directory and search functionality through their platforms. This feature allows patients to easily search for healthcare providers by name, specialty, or languages spoken.

GlobalMed platforms include comprehensive provider review management capabilities. Aggregated Reviews: Collects provider reviews from multiple sources, giving a holistic view of patient feedback. Reviews Management: Allows providers to manage and respond to reviews, helping to maintain a positive online presence. Customizable Star Ratings: Offers customizable star rating calculations to reflect specific criteria important to your practice. Analytics: Provides detailed analytics to glean insights into patient experiences and identify areas for improvement. These features help ensure that providers can effectively manage their reputation and continuously enhance patient satisfaction.

GlobalMed platforms offers robust scheduling features to streamline the appointment process for both patients and providers: Flexible Scheduling: Patients can schedule appointments by date or preferred provider. Providers can manage their availability and accept or decline appointment requests. Automated Reminders: The system sends automatic SMS and email reminders to reduce no-shows and keep everyone informed. Rescheduling and Cancellations: Both patients and providers can easily cancel or reschedule appointments directly within the app. Virtual Waiting Rooms: These allow for a coordinated start to virtual visits, ensuring a smooth experience.

GlobalMed platforms allows for utilization of a network of virtual healthcare providers to manage patient demand dynamically. This helps balance the workload and ensures timely care delivery.

GlobalMed virtual visit solutions are designed to be accessible and seamless allowing users to switch between synchronous and asynchronous modalities. These solutions integrate smoothly with existing provider workflows, ensuring efficiency and continuity of care.

Digital Form Upload & Intake: Streamlines the patient intake process, ensuring all necessary forms are uploaded and accessible to healthcare providers before the visit. Integrated Symptom Checking: Allows patients to input symptoms and get preliminary health insights before their consultation, enhancing the pre-visit experience. Accessible Waiting Room: A virtual space where patients, providers, and staff can interact, making the wait time productive and engaging. Patient Queueing: Manages patient flow efficiently, ensuring smooth operations and timely consultations. Sharing Images/Videos: Patients can easily upload images or videos relevant to their condition, providing the care team with more detailed information for diagnosis. Integration with Connected Devices: Collects vital signs and health data through connected devices, ensuring a comprehensive view of the patient's health. Patient/Member Contact & Chatting: Facilitates direct communication between patients and providers, enhancing the overall care experience.

GlobalMed platforms offers a comprehensive suite of features to enhance virtual healthcare delivery: High-Resiliency, High-Latency Video: Provides robust video quality that can toggle to phone/audio and supports multi-party video. Annotatable Patient Education: Allows for interactive patient education materials that can be annotated during consultations. Multimodal Communication: Enables users to switch between text, chat, in-app messaging, and secure portals seamlessly. Asynchronous Interviews: Includes integrated symptom checking and virtual triage, allowing for asynchronous patient interviews.

GlobalMed platforms offers robust features to enhance healthcare delivery: Leverage Existing Patient Info: Utilizes existing patient demographic and medical information to streamline care. EHR Documentation Support: Integrates seamlessly with EHR systems to support comprehensive documentation. Auto-Generated Clinical Documentation: Automatically generates clinical notes, saving time and ensuring accuracy. Timely Review and Revision: Allows providers to review, confirm, or revise diagnoses, treatment options, and care plans within their existing workflow tools. Photo and Recording Integration: Supports the integration of photos and recordings into patient records.

GlobalMed offers round-the-clock technical support to address any hardware or software issues that may arise.

GlobalMed software suite has insight to many different metrics for providers

Use Cases

Description:

pCare VideoConnect is designed for in-room telepresence and has three primary use cases:

Virtual Visits with Friend and Families

Language Interpretation Services

Virtual Rounding and Consults

The benefit of using VideoConnect leveraging the television infrastruction is that staff is not required to bring in other devices, computers on wheels, or support other systems to bring telepresence to the bedside.

Pediatric use cases:

Assuming there is an adult present.

Users:

Patients, Families, and Staff

Description:

Telehealth Visits

  • Software: GlobalMed’s platform allows healthcare providers to conduct secure video consultations with patients. It includes features like patient scheduling, electronic health records (EHR) integration, and real-time data sharing.
  • Hardware: Our hardware including our TotalExam® cameras enable high-quality video and image capture, which can be crucial for accurate remote diagnoses.

Specialist Consultations

  • Software: GlobalMed’s solutions facilitate specialist consultations by enabling the sharing of medical images and other critical data during a telemedicine session.
  • Hardware: High-resolution cameras and diagnostic tools (e.g., digital stethoscopes, otoscopes) ensure that specialists can conduct thorough examinations remotely.

Mobile Health Clinics

  • Software: GlobalMed's platform supports mobile health clinics by providing access to patient records and enabling telehealth services in underserved areas.
  • Hardware: Portable medical kits and diagnostic devices allow healthcare providers to deliver comprehensive care in remote or rural locations.

Emergency Response

  • Software: In emergency situations, GlobalMed’s software can be used to quickly connect first responders with medical experts for immediate guidance and support.
  • Hardware: Ruggedized telemedicine kits and portable diagnostic tools ensure that critical care can be provided in the field.

Military Field Operations

  • Software: GlobalMed's platform can be used to provide remote medical consultations and support for soldiers in the field. It allows for secure communication and data sharing between field medics and medical experts.
  • Hardware: Portable and ruggedized telemedicine kits, including the Transportable Exam Station (TES) and TotalExam® cameras, enable high-quality video and diagnostic capabilities in harsh environments.

Mental Health Services

  • Software: GlobalMed’s telemedicine platform can provide access to mental health professionals for soldiers dealing with stress, PTSD, or other mental health issues. Secure video consultations ensure privacy and confidentiality.
  • Hardware: High-quality video and audio equipment facilitate effective communication between patients and mental health providers.

Training and Simulation

  • Software: GlobalMed's platform can be used for training military medical personnel through virtual simulations and remote learning modules.
  • Hardware: Simulation kits and diagnostic tools can be used to create realistic training scenarios, helping medics and healthcare providers improve their skills.

Teleaudiology

  • GlobalMed offers a range of teleaudiology solutions designed to provide remote audiology assessments and care. Thei GlobalMed’s telemedicine technology, enabling remote patient evaluations and CAS Teleaudiology Station combines industry-leading audiology testing devices with clinician-assisted exams. This setup helps patients avoid inconvenient travel and ensures they receive comprehensive audiology care, including hearing tests and hearing aid fittings, from their community.

School-Based Telehealth

  • Increased Access: Students in rural or underserved areas can receive care without having to travel long distances.
  • Timely Care: Immediate consultations for non-emergency situations can reduce absenteeism and prevent health issues from worsening.
  • Convenience: Students can continue their school day without the disruption of leaving school for an appointment.
  • Support for Mental Health: Telehealth allows students to access counseling or psychological services in a more comfortable, less stigmatized environment.

Enhancing Employee Relationships

  • Love Every Day® This app helps employees strengthen their personal relationships by encouraging daily positive interactions and communication. It's particularly useful for improving relationship satisfaction and reducing stress related to personal life.

Supporting Family Dynamics

  • Family Huddle® Designed to improve family communication and relationships, this app is beneficial for employees who want to build stronger family bonds. It can help reduce family-related stress, which in turn can improve workplace.

Improving Mental Health

  • Moodhacker® This app uses Cognitive Behavioral Therapy techniques to help users track and improve their mood. It's effective for managing stress, anxiety, and depression, leading to better mental health and increased resilience.

Boosting Workplace Morale and Productivity

  • By integrating these wellness apps, organizations can enhance overall employee well-being, which can lead to higher morale, reduced burnout, and improved productivity. The apps provide tools for employees to manage their mental health and personal relationships, which are critical factors in workplace.

Personalized Health Journeys

  • The apps offer guided journeys tailored to individual needs, helping users understand their behavior change stages and providing personalized content and interventions. This approach ensures that employees receive the right support at the right time, enhancing the effectiveness of wellness programs.

Data-Driven Insights

  • Organizations can use the data collected from these apps to gain insights into employee well-being and engagement. This information can guide strategic planning around wellness initiatives, human capital management, and overall organizational health.
Pediatric use cases:

None provided

Users:

Healthcare Providers

Government and Military

Educational Institutions

Correctional Facilities

Corporate Health Program

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, ADT, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Other, Meditech, Allscripts

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

Working with pCare allows hospitals to cost-effectively bring telepresense to the bedside without investing in new hardware and software systems while saving frontline staff the hassles of managing ancillary equipment (tablets, computers-on-wheels, etc) that is sometimes required for in-room telepresence.

Differentiators vs Competitors:

Leverages the Television Instructure with a simple webcam to bring teleprensence to the bedside. Does not require additional devices to be brought into the room, to manage, to disinfect, etc). Simple to access and use compared to other solutions in the market.

More cost-effective than other purpose-built in-room devices. pCare can deliver a quality product at a fraction of the cost.

Flexibitliy - the VideoConnect solution can integrate with other telehealth systems that may be in use throught the enterprise.

Differentiators vs EHR Functionality:

GlobalMed focuses on virutal care with endless medical devices that seamless data exchange across various platforms, ensuring that patient data is integrated and accessible across different systems. This is crucial for virtual healthcare, where data gaps can hinder effective care.

 

GlobalMed Wellness, enhancing well-being through behavior change, mental health support, and relationship building.

Interactive tools, personalized content, and data-driven insights to engage users and support their wellness journeys. All done outside of the EHR.

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Differentiators vs Competitors:

Unlike basic telehealth applications that often only integrate video consultations, GlobalMed allows for comprehensive data integration, including diagnostic and clinical workflows. This means that all patient interactions, whether in-person or virtual, are recorded and accessible in one place.

GlobalMed Wellness Differentiators:

Clinically Validated

Behavior Change Focus

User Engagement

Data Driven Insights

Comprehensive Support

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Health Equity

Keywords

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Videos

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Telehealth in Education

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Company Details

Founded in 2002

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