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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Milestone FAQ Manager
Milestone FAQ Manager

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Categories

Solutions

Description

Product Description:

Search optimization is about fulfilling the intent of the searcher, which in its basic structure means answering a question. FAQs are an integral part of being the right answer by providing the informational content consumers seek, which is 80% of the type of searches carried out online - thereby covering the key micro-moments in a customer journey.

Milestone FAQ Manager accomplishes the following:

* Consistency through a multi-location workflow : Q&A monitoring, edit, respond & publish. Flag inaccurate or irrelevant Q&As

* Relevant & Accurate content curation: Crowdsource questions from local channels (Google My Business)

* Fully leverage Voice Assistant: Automate intent creation and publish verified answers to assistants

* Scalability: Bulk upload & publish Q&As across channels & locations with a single click

* Multi-channel support and integration: Google Assistant & Google My Business

* Impact Reporting: Assess rich result growth and voice search performance

About Milestone Inc:

Even with high-quality content, healthcare organizations often struggle with visibility in search engines. As a result of web content not being SEO optimized, search engines are unable to understand its context, which, in turn, reduces findability.

Milestone's Search and Discovery Digital Platform is the world's only SEO-first, schema-optimized content management system. The Milestone platform includes best-in-class SEO tools which drives patient acquisition. Milestone’s solutions monitor, update and report in real-time on SEO technical issues such as crawlability, indexability, broken links, redirects, and core web vitals.    

Deployed on over 10,000+ websites for more than 2000 brands and businesses with more than 26 million page views per month, our cloud-based content management system includes advanced, error-free schema and healthcare-specific technologies that drive patient acquisition and brand loyalty. The platform has won numerous awards winning the best MarTech platform award by Search Engine Land, US search Awards, etc. To learn more about Milestone's products and services, contact sales@milestoneinternet.com or visit https://www.milestoneinternet.com/ 

Product Description:

Oneview’s Digital Door Sign replaces traditional paper signs with a real-time, HL7-integrated display of key patient information—such as isolation status, fall risk, and diet restrictions—outside the patient room. Fully configurable for content, branding, and layout, it adapts to single or multi-occupancy rooms and supports workflows like room clean status and manual precautions. ADA-compliant and customizable, it improves communication, enhances safety, and reduces manual processes for care teams.

About Oneview Healthcare:

Oneview is the connected care experience company – a global leader in patient, clinician and hospital

system experience solutions. Our intuitive platform is thoughtfully designed to integrate with EHR systems

for fully automated, consistent and personalized user experiences for all. Oneview’s digital tools are fully

customizable and can be deployed across tablets, televisions and mobile devices to optimize clinical

workflows while enhancing communication and engagement for all users. To learn more, visit

oneviewhealthcare.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Research has shown that 46% of the SERP's first fold are FAQs (Frequently Asked Questions) and PAAs (People Also Ask). A healthcare system must ensure that they have an effective content strategy that is addressing the questions posed by their patients.  

Ensuring consistent FAQs across channels & locations

is COMPLEX:  

* How to source relevant questions for an effective voice search strategy?

* How to ensure consistent published answers across channels?

* How to respond to user queries across all locations in a timely manner?

* Most websites aren’t set up to answer queries and in the process

* Google is left to choose the most relevant answer

Milestone FAQ Manager accomplishes:

* 42% better CTR in Mobile devices

* 70% more likely to show up in People Also Ask

* FAQs with FAQ schemas achieve an average of 5.5 position better rank

* 11.5% increase in impressions

Pediatric use cases:

None provided

Users:

Managers, Director, VPs of Digital, SEO, Marketing, Patient Experience.

Description:

Oneview's Digital Door Sign (DDS) is designed to enhance patient care by providing real-time, critical information outside patient rooms, such as isolation status, fall risk, and diet restrictions, through HL7 integration. This digital solution replaces traditional paper signs, ensuring automatic updates without staff interaction and reducing reliance on manual processes. The DDS displays key patient information, including precautions, preferred language, and care team details, in a customizable and easily identifiable format, supporting efficient communication and risk mitigation for healthcare providers

Pediatric use cases:

The Digital Door Sign can be configured to show specific information based on floor or unit.

Users:

The primary users of Oneview's Digital Whiteboard include healthcare providers, patients, and their families. Healthcare providers use the DWB to access real-time patient information, such as care team contacts, safety precautions, and discharge plans, which helps streamline workflows and improve communication within the care team.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

Not Applicable

Differentiators vs Competitors:

SaaS solution that aggregates, manages and distributes FAQ content across multiple locations and digital channels - to Location-based Google Business Profiles, Voice Assistants, and to your Website.

Differentiators vs EHR Functionality:

Oneview’s Digital Door Sign differs from traditional EHR functionality by providing real-time, at-a-glance patient information outside the room—like isolation status, fall risk, and precautions—without needing to log in. While EHRs store and manage comprehensive clinical records accessed through secure systems, the Digital Door Sign displays key, actionable data pulled from the EHR in a customizable, visual format that supports care team communication and safety protocols directly at the point of care.

Differentiators vs Competitors:

None provided

Health Equity

Oneview supports over 32 languages, including features such as right-to-left language

Keywords

Images

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Digital Door Sign - Vertical

Videos

No videos provided

No videos provided

Downloads

No content provided

media thumbnail
25-001 Oneview_SS_DigitalDoorSign [71].pdf

Alternatives

Company Details

Founded in 2007

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