Control your online business reputation. Patients look for you in their browsers, phones, navigation systems, and voice assistants. Centralize and automate the management of your business data across locations to ensure your brand presence is consistent across locations, channels, and customer touchpoints. Aggregate, monitor, and respond to online reviews. 

Even with high-quality content, healthcare organizations often struggle with visibility in search engines. As a result of web content not being SEO optimized, search engines are unable to understand its context, which, in turn, reduces findability.

Milestone's Search and Discovery Digital Platform is the world's only SEO-first, schema-optimized content management system. The Milestone platform includes best-in-class SEO tools which drives patient acquisition. Milestone’s solutions monitor, update and report in real-time on SEO technical issues such as crawlability, indexability, broken links, redirects, and core web vitals.    

Deployed on over 10,000+ websites for more than 2000 brands and businesses with more than 26 million page views per month, our cloud-based content management system includes advanced, error-free schema and healthcare-specific technologies that drive patient acquisition and brand loyalty. The platform has won numerous awards winning the best MarTech platform award by Search Engine Land, US search Awards, etc. To learn more about Milestone's products and services, contact sales@milestoneinternet.com or visit https://www.milestoneinternet.com/ 

With the complexity and demands associated with healthcare delivery today, seeing the whole picture is more important than ever. The end-to-end Human Understanding Program is designed to help you capture and act on what matters most to consumers, communities, patients, families, and care teams. 

The Human Understanding Program delivers the capabilities you need to turn strategic aspiration into action in critical focus areas including workforce engagement, consumer insights, patient and consumer experience, and marketing strategy. 

Unlock the power of Human Understanding to improve care, enhance performance, and catalyze growth.

NRC Health is ranked #1 Best in KLAS for patient experience improvement.

For more than 40 years, NRC Health has led the charge to personalize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding™ helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship. Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.

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Managed by a White-Glove Concierge Agency team.

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At NRC Health, we’re your partner. Working together, we bring solutions to your biggest challenges and help you connect with patients as unique individuals to revolutionize the care experience for everyone. 

Long-term, service-centered partnerships

We walk the walk. We’re dedicated to understanding you and your unique needs. Where other companies are creating barriers, we’re building bridges so you can stay connected to us.

Innovative products and thought leadership

Our integrated, programmatic solutions and innovative thought leadership are revolutionizing the healthcare experiences of consumers, customers, patients and caregivers.

Inclusive pricing without surprises

Understanding as a service means we’re on the journey together. No surprise invoicing or hidden costs. You have control over the aspects of Human Understanding that are key to your success

Healthcare is our singular purpose

We’ve been at the center of treating patients and clients as unique individuals for over 40 years. The healthcare experience and caregiving teams are the foundation and focus of everything we do.