Healthcare-specific ERP for better operations and outcomes

Hospital and healthcare systems need more than the traditional ERP. With a comprehensive healthcare solutions, organizations can enable an evidence-based approach by providing access to real-time data across the enterprise.

By connecting the business of healthcare with the mission of healthcare, institutions can enhance the experience for staff to simplify patient interactions, while providing insights and a sense of empowerment and control.

NEW CAPABILITIES FOR HEALTHCARE INDUSTRIES

Clinical Science: Patient Centric Staffing and Assignment

Infor Clinical Science helps hospitals align their staff with patient care requirements to provide high quality, safe patient care.

• Balancing costs, demand, and compliance issues.
• Determine staffing assignments based on patient workloads leveraging data from your EMR.
• Anticipate workforce demands and schedule the right amount of nursing coverage.
• Increase employee satisfaction and engagement by empowering employees.
• Support smarter staffing decisions by providing decision makers with up-to-date patient information.
• Connect operational, clinical, and staffing data
• Healthcare providers and payers can better manage dynamic data across their organizations with our cloud ERP solutions.

Standardize healthcare data and reporting

• Improve quality of patient care via EHR to ERP integrations.
• Reduce equipment downtime and protect revenue
• Optimize stock on hand while eliminating stockouts
• Improve the efficiency of turning rooms
• Securely solve complex interoperability challenges
• Improve clinician and staff experiences

Provide self-service scheduling and patient assignment tools based on clinical data

• Lower turnover by improving staff engagement
• Reduce non-productive administration time
• Increase accessibility via mobile tools for employees
• Reskill and retrain employees

Increase clinical supply chain efficiency

• Leverage clinically integrated healthcare supply chain software and embedded costing for greater ROI.
• Embed costing and healthcare accounting with capacity modeling
• Combine clinical and non-clinical analytics data
• Streamline workflows with process automation
• Keep communication lines between the supply chain team and the clinical team always open

Infor is a global leader in business cloud software specialized by industry. With 17,000 employees and over 67,000 customers in more than 175 countries, Infor software is designed for progress. To learn more, please visit www.infor.com.

Rhinogram’s proven digital communication strategy provides solutions that empower patients and staff with a complete and compliant digital patient journey.

Optimize care and communication with patients and full care and administrative teams securely and effectively in one HIPAA-compliant platform that elevates care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

• Receive patient-initiated direct SMS/MMS text messages via your existing system phone number.
• Respond to 6-10 patients via the Rhinogram platform in the time it typically takes to respond to the needs of one patient via phone cal. 
• Automate and expedite the patient intake process and consent with RhinoForms that patients can complete from their phones with as little as one bar of cellular service, or through an in-office ipad.
• Automatically send patients payment link to click to pay their bill for faster processing.    

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

• 80% reduction in intake time
• Up to 30% increase in net new patient acquisition
• 70% decrease in phone call volume
• Up to 30% increase in administrative efficiency
• Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

• HIPAA Compliant mobile messaging
• 4.9 stars in Capterra, G2, and apple app store
• Serving over 50+ healthcare specialties
• 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

• Patient-initiated (inbound)
• Organization-initiated (outbound)
• Team member to team member (internal)
• Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

• 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
• Digital Patient Intake forms and supported workflows
• Automated appointment reminders, no-show re-engagement, and rescheduling
• Secure calls, video calls, telehealth, and photos
• Insurance, medication management, and records access
• Digital payments through RhinoPay, compliant with apple pay and google pay.

• Patients and healthcare systems alike can initiate an SMS/MMS text message safely and securely without patients having to log in to a portal or log into an app 
• Integrated natural language conversion 
• Easily and HIPAA-compliantly communicate with new and existing patients the way they want to communicate
• No broadband is required, patients can text message the system's main phone number, receive messages, complete and sign intake forms, send photos, participate in video calls, receive aftercare messages, and pay their bills without ever having to log in to a platform or app. 
• Utilize workflows, automation, AI, and integration with EHR systems to optimize processes and provide the best care as efficiently and conveniently as possible. 

• SMS/MMS bi-directional communication with both patients and every member of the care and administrative team across the entire patient journey  
• Fully integrated HIPPA-compliant, secure messaging and content management 
• Team chat, full visibility, and @ mentions for staff task assignments 
• EHR Integration with auto-populate feature 
• AI and smart message routing and workflow automation  
• Implementation and efficiency