Built upon proprietary language models that outperform Google's BERT in accuracy, contextual understanding, PolyAI's customer-led voice assistants reflect high proficiency in understanding caller intent (including long alphanumeric strings) and low latency in proficient response.

Industry leading SLU (spoken language understanding) technology stack and a combination of synthesized and acted voice ensures the most human-like automated dialogue on the market.

Cloud-based solution hosted on AWS and with a usage based fee model ensures near infinite scalability.

Existing proprietary language models combine with industry dominant LLMs to generate hypernatural conversation flows that continuously train and evolve at the current pace of conversational AI's trajectory.

Custom voice assistants have several out-of-box integrations (https://poly.ai/product/integrations/) and otherwise seamlessly connect to common systems with low-lift APIs.

Fully compliant with HIPAA, ISO27001, SOC2, GDPR and PCI requirements. https://poly.ai/product/security/