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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Actionable Reminders
Actionable Reminders

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Categories

Solutions

Description

Product Description:

Nurse call system configurable for any patient care setting. Offers integration with advanced tools such as digital whiteboards and digital signage to improve collaboration, efficiency, workflow and staff/patient satisfaction.

About West-Com & T.V., Inc.:

End to end systems integrator serving AZ / CA / NV / OR / HI. Full service, turnkey solutions partner for design, installation, implementation and training on all products lines. Exclusive authorized distributor for West-Com Nurse Call Systems.  

Product Description:
Automatic, customized reminders integrated with your EHR schedule get more patients in the door and reduce no-shows. Reminders are available in 20+ languages. From reminders, patients can complete forms, schedule appointments, and more.
About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

In-Patient Care Communications

Pediatric use cases:

Patient Room 

Users:

Patient

Care Team

Ancillary / Support Staff

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Behavioral health, ADT

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

No awards image
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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Modular, Scalable system that can grow and change over time; no end of life/no rip and replace
  • Lowest cost of ownership over the life of the system
  • Purpose-built Behavioral Health hardware in addition to standard hardware
  • Seamlessly integrates with other technologies and systems
  • Includes digital signage, digital whiteboards, patient engagement, and virtual care components
  • Robust analytics and reporting tools for data driven decision making
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Keywords

Images

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Digital Whiteboards

No images provided

Videos

1 of 2

Improving the Care Experience through Telehealth.mp4

1 of 3

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Downloads

media thumbnail
WCTV Brochure Deck_VIRTUAL CARE_04.22.24.pdf
media thumbnail
Banner Health + Luma Case Study.pdf

Alternatives

Company Details

Founded in 2015

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