One of Woebot's key content design principles includes 6th grade reading level content for all audiences.

Woebot has shown no difference in the bond (connection Woebot makes with users) across race, age, sexual orientation, ethnicity and sex assigned at birth and holds consistent app adherence across all measured groups.

Woebot Health is led by a team of expert clinicians, scientists and technologists who understand that any strong relationship is built on trust. Commitment 1: What patients write to Woebot is private. Commitment 2: We never sell or share personal data with advertisers. Commitment 3: Patients control their personal data. Commitment 4: We always collect personal data with specific purpose and intent. Commitment 5: We are upfront about who can see which personal data and why. For more information, please visit our privacy policy here: www.woebothealth.com/privacy

Our User Support Team is available for users to reach out to at any time, should users have questions.

Our solution supports 18 languages and uses AI with Natural Language Processing (NLP) to understand natural, inclusive communication, accommodating misspellings and colloquial terms. This ensures that individuals can communicate effectively, regardless of language proficiency, literacy level, or regional variations, making healthcare more accessible and inclusive. With over 45,000 health terms and synonyms in our database, the system continuously improves its understanding, promoting equitable access to healthcare for diverse populations.

Our platform offers inclusive engagement options, enabling equitable access to healthcare services. With a human-like avatar integrated into voice, web, text messaging, and apps, users can interact naturally across multiple channels. This approach enhances communication by providing three times more accurate responses, ensuring that users from diverse backgrounds can engage effectively. Additionally, our solution supports 18 languages and incorporates Natural Language Processing (NLP) technology to understand users’ natural speech, including misspellings, making healthcare accessible and understandable for all. These features contribute to addressing health equity and reducing barriers to care.

Mediktor applies three measures that guarantee privacy: encryption through the whole process of communication and storage, compliance with the Health Insurance Portability and Accountability Act (HIPAA), and the General Data Protection Regulation (GDPR) standards.

Demonstrates awareness of cultural differences and respect for all genders by offering customized symptom assessments for individuals with sensory, physical, and intellectual disabilities. We provide a dedicated feature for transgender patients, including those in the LGTBIQ+ and Non-binary communities, tailored to their gender identity and transitioning treatment needs. Our multilingual capabilities further ensure accessibility and inclusivity, reflecting the diverse populations we serve.