Artera Care Assit: Connecting Patients to Answers, Faster

• Engage and acquire patients by connecting them instantly with the information they need. Artera Care Assist, powered by Hyro, is a digital virtual assistant that is available 24 hours a day on your website to answer patient questions and reduce staff burden

Integrate our virtual assistant into your website within days

• Instant value from day one using the data sources you provide

Automatically include up-to-date website content on-demand

• 24/7 updates ensure patients access the most relevant information in real-time

Leverage NLU and AI safeguards to deliver responsible AI-powered interactions

• Top performing, HIPAA Compliant, NLU engine delivers high-accuracy responses

Review patient journey analytics to improve patient engagement

• Voice of the patient data and visibility to top keywords help optimize responses

Human engagement is only one word away

• Seamlessly engage a live agent to view questions and engage patients in the Artera Staff Console

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Mediktor is an empathy-driven AI healthcare assistant that supports users throughout their care journey. With a sophisticated AI engine and custom-designed avatars, it allows natural, engaging conversations in multiple languages. Complemented by Mayo Clinic’s content, Mediktor assists patients with a comprehensive platform, enabling more efficient care navigation. Mediktor’s customers include health plans, hospitals and health systems, government and public health, and pharmaceutical companies.