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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
Improve the patient experience and de-stress your staff using Conversational and Vision AI. Our virtual agents can schedule appointments, confirm, cancel, and reschedule appointments, renew prescriptions, accept and process payments, do post-op follow-ups and wellness checks. Call us for a free demo today! 800-232-5004 x 224
About Smart Source, LLC:

None provided

Product Description:

Steer Health's AI-powered Chatbot can support your patients 24/7 and give that warm, personalized feeling with every conversation.

  • Share Directions: Steer Health's AI-powered Chatbot can share your practice's location directly with patients coming to your website looking for directions.
  • 24/7 Online Assistance: Steer's AI Chatbot can respond to patients and accept queries for your staff to go over and respond to at a convenient time.
  • Increase Profitability: Since the patient is able to get in touch with you immediately, there is almost no scope for losing a prospective patient.
  • Achieve More Appointments: 43% of patients now prefer to book online—a trend that continues to rise each year. Give patients the flexibility of booking appointments through an easy-to-use chat popup that prompts the user directly through your website.
  • Reduce No-Shows: 72% of patients and 60% of healthcare professionals say online appointment booking platforms encourage patients to keep appointments. When a patient is given the option to book an appointment the moment they seek help, they are most likely to keep it and show up on time.
About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

EHR and EMR data agnostic

Differentiators vs Competitors:

Conversation + visual + RPA and more

Inbound and outbound communications with patients

Differentiators vs EHR Functionality:

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools 

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time 

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs
Differentiators vs Competitors:

Discoverability

  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools

Optimize Care Access

  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Personalized Outreach

  • PX Command Center Enables Longitudinal Patient Engagement
  • Supports Administrative As Well as Clinical Workflows
  • AI Event-Based Decision Tree Foundation Makes It Very Extensible

Patient Insights - Post Visit

  • Integrated experience of managing PX before, during and after the visit
  • Leverage Service Recovery Feedback As Growth Enabler
  • Resolve PX Issues in a fraction of time

Virtual Check Ins

  • Voice, Web, Chatbot and SMS Outreach
  • Automated Triage and Escalation
  • OnDemand TeleMedicine Integration
  • AI based Fast Tracking/Smart Routing of High Risk Patient Needs

Keywords

Images

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Videos

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Downloads

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