Pieces Chat is a patient and family communication tool integrated into the health system’s EHR patient portal. This two-way platform allows patients and families to ask unlimited questions about medical terminology, providing clear and accurate answers. By addressing routine inquiries, Pieces Chat empowers families with information while allowing physicians to focus on personalized patient care, enhancing overall communication and collaboration.

Our mission is to better people’s health and wellbeing. We do that by combining artificial intelligence with deep clinical knowledge to predict outcomes and present actionable information to healthcare providers. We also connect people to needed community services and community services to one another. By reducing manual effort our customers can spend more of their time helping people rather than entering, organizing or sifting through data.

Exceed consumer expectations with consistent branding, one text thread, and an intuitive interface. 

Before the visit: Easy online booking that expands your presence beyond your website, and registration so simple 75% of patients complete it before their visit.

• High-converting booking on your website
• Direct booking from Google Business Profile and Google & Apple Maps
• Discovery on Solv website & app
• Digital registration & intake

During the visit: Patients know when they’ll be seen (up to 46% faster with Solv) and how much it will cost them.

• Support for in-person and telemed appointments
• 2-way chat
• Digital check-in kiosk & QR code
• Mobile waitlist
• Upfront payment

Beyond the visit: Get a 30%+ lift on reviews, patient payments, and rebookings — by maintaining relationships on one familiar text thread.

• Google review collection
• Text-to-pay & autocollection using card on file
• Advanced patient surveys
• Automated & broadcast messaging campaigns
• 2-tap rebooking

Solv is the practice growth copilot for on-demand care.

Our AI-powered platform integrates seamlessly with your EHR, optimizing key workflows across scheduling, intake, reviews, messaging, payments, and insights to create a unified patient experience. Trusted by leading providers like American Family Care, NextCare, and ZoomCare, we’ve powered over 80M visits across our network.  

We reduce staff workload by automating day-to-day communications and tasks while improving the patient experience through convenience and transparency. By streamlining operations and maximizing capacity, we help your practice run more efficiently and profitably. 

 Deep native integration with the Electronic Health Record ensures seamless application of AI in healthcare workflows, particularly at the frontlines.

• Insights generated in real-time at the bedside using predictive models, which are then communicated through clinical generative AI.
• Deep native integration with the Electronic Health Record ensures seamless application of AI in healthcare workflows, particularly at the frontlines.

Built with the patient in mind, Solv has an all-in-one patient engagement solution that is easy to use. Solv's patient marketplace also allows patients to find and book care, driving new patient acquisition and revenue.

• Doesn't require an app, but provides one as an option so that patients can easily re-book future visits
• Patient information saves so it only has to be completed one time and saved to the patient account
• Patients can upload their photo ID, insurance information, sign consent forms, and complete paperwork prior to their arrival
• Patients can track their spot in line upon arrival
• A proven reputation management flow allows you to increase your Google rating and reviews immediate after going live with the product