RevSpring Arrived™ gives you check-in-anywhere

convenience for providers and their patients, along

with safer in-person interactions for everyone. As

heathcare organizations open their doors but not

their waiting rooms, digital innovation enables

safe, contactless check-in and payments from

the parking lot—and beyond.

Leveraging RevSpring robust tools for

pre-service and patient access combined

with expertise in patient billing, Arrived™

connects patients and front office staff

digitally, with easy-to-use check-in

communications and co-payment

processing to safely and efficiently

welcome and prepare patients for

their appointments.

Create your virtual waiting room

today for a contactless approach

to patient intake and payment

collection.

RevSpring leads the market in healthcare engagement and payment solutions that inspire patients to participate in and pay for their healthcare. We’ve built Engage IQ™, the industry’s only connected patient engagement suite designed to coordinate patient interactions from pre-care to post-care to payment. RevSpring’s intelligent, holistic platform puts patient understanding at the center of one connected personal experience, allowing providers to fully optimize patient satisfaction, data accuracy, staff efficiency and financial outcomes. The company’s OmniChannel communications and payment solutions are backed by intelligence, analytics, contextual messaging and user experience best practices. RevSpring was rated #1 for Most New Capabilities in Patient Engagement by KLAS in 2023 and Best in KLAS in Patient Communications in 2024.

Our unique HRA solution uses conditional, dynamic, and conversational questionnaires that are easy to use and understand. Loyal’s comprehensive HRA library consists of 24 HRAs across multi-disciplinary service lines.

• Behavioral Health
• Cardiovascular
• General Health
• Neurology
• Oncology
• Orthopedics
• Pulmonology
• Weight Management

Benefits:

• HRA content stays up-to-date with evolving health science advancements using advanced risk assessment algorithms, clinically validated content, and an industry-recognized scoring system.
• Guide consumers through each step of the HRA process and provide them with evidence-based risk reports and simple next steps.
• Leverage smart exclusion logic to only reach out to patients if appropriate.
• Deploy assessments as customizable landing pages, chat integrations, or Loyal search integrations.
• Track every interaction and get comprehensive reporting to better identify and address gaps in care.

Results:

• Increased conversions up to 5X more than other HRA solutions
• Identifies patient risk levels for more efficient triage and accurate patient provider matching
• Leverages existing patient population data sets for reactivation campaigns, reducing the resources needed for new patient acquisition.

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S.