Avery Telehealth offers an integrated digital health platform designed to deliver real-time, actionable patient health data for superior care coordination. Our platform includes solutions for Remote Patient Monitoring (RPM), Transitional Care Management (TCM), Chronic Care Management (CCM), and more, aimed at improving health outcomes through streamlined communication and collaboration among care teams.

Key Features:

• Enhanced Care Coordination: Streamlines patient interaction and care team collaboration.
• Centralized Patient Information: Offers efficient data accessibility and clinical efficiency.
• Customizable Alerts and Notifications: Enables early intervention by setting specific parameters for health issue detection.
• Advanced Compliance Tools: Increases patient compliance and adherence with customizable notifications.
• Increased Patient Engagement: Empowers patients to actively participate in their healthcare journey.

Additional Capabilities:

• Robust Reporting: Provides extensive reporting capabilities for in-depth health analytics.
• Video Conferencing: Facilitates real-time patient and provider communication.
• EHR Integration: Seamless integration with existing Electronic Health Records (EHR) systems.
• Multilingual Support: Available in 30 languages to accommodate a diverse user base.

Our platform is tailored to meet the unique needs of individual care teams, offering usability, customization, and centralized data management to ensure optimal health outcomes and patient care efficiency.

Avery Telehealth offers comprehensive telehealth solutions tailored for healthcare providers, organizations, and consumers, specializing in remote patient monitoring and readmission avoidance programs. Our full-service platform integrates connected health devices, customizable health programs, and digital health solutions to enhance patient engagement, streamline clinical operations, and improve health outcomes.

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. 

>>> HOW WE HELP <<<

Digital Front Door

• Patient Access Tools
• Patient Scheduling
• SmartCHAT Patient Intake
• Patient Communications

eConsults & Referrals

• Consult Management
• Referral Management
• Prior Authorizations
• SmartFAX Management

Marketing & Services

• Marketing CRM
• Advanced Analytics
• Professional Services
• SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics
• Standardizing and streamlining the referral management process across the organization
• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with appropriate providers using SmartMatch decision support
• Closing the feedback loop with specialists and reducing phone calls and faxes
• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools
• Improving customer service with referring providers through automated status reports
• Managing referral network and gaining insight into referral patterns using analytics 

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

• Reduces readmissions with a comprehensive approach that includes RPM, patient education, and condition-specific clinical pathways.
• Integrates diagnosis-specific pathways into patient care plans for consistent application of best practices.
• Provides a guarenteed reduction in readmissions to ensure program effectiveness.
• Offers extensive, tailored patient education resources crucial for post-discharge engagement and compliance.
• Utilizes RPM to continuously monitor patients and dynamically adjust care plans, minimizing the need for in-person visits.
• Streamlines the reimbursement process, specifically addressing telehealth and RPM billing issues, reducing administrative burdens.
• Enhances HEDIS scores and Medicare Star Ratings by improving quality of care and patient outcomes.
• Coordinates actively with primary care and transition teams for smooth transitions and continuous care, enhancing patient outcomes.

• Provides customized clinical pathways and patient education based on individual needs.
• Synchornizes connected RPM technology for dynamic care plan adjustments.
• Tracks and trends vitals manually and/or automatically.
• Prepares an in-depth view of patient data and monitoring that can be customized to fit care teams' preferences and patients' care plan.
• Ensures smooth transitions and continuous care through active collaboration with healthcare teams.
• Offers comprehensive, customized education to enhance patient engagement and compliance.
• Implements 30-, 60-, and 90-day care transition plans for chronic and acute conditions.
• Maintains alert notifications based on care plans and clinical pathways.
• Allows 24/7 communication between patient and care team, through messaging, email and video calls.

• Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
• Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
• Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
• Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
• Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
• Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
• Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
• Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiator 1: All-In-One Platform

• Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
• Real-time analytics across the platform
• Automated workflow and decision support tools
• Automated feedback loop with referring providers
• Automated patient communications via text or email
• Integrated fax management system (port over existing fax numbers)
• Integrated Customer/Partner Relationship Management (CRM/PRM)
• Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

• Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
• In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

• The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
• The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.