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Description
Compatibility Level
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EHR integrations
Client types
Awards
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Health equity
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Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
HealthPrints
HealthPrints

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Categories

Solutions

Description

Product Description:

Our Print Solutions can help your organization deliver consistency across media to inform, empower, and activate patients or members while supporting different learning styles and preferred formats. Our HealthPrints collection includes more than 600 titles covering topics ranging from prevention and wellness — to procedure preparation, diagnosis, rehabilitation, recovery, and disease management. Print Solutions offerings range from our ready-to-go HealthPrints titles to customized products for your organization.

HealthPrints & HealthPrints Engage combines the power of print with digital engagement for enhanced learning and insights. This solution delivers client-branded print education paired with digital text and video-enriched branded landing pages for improved health literacy, brand enhancement, and measurable engagement.

About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

About Azodha:

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Azodha schedular component can integrate with your existing EHR or independent schedular to meet unique scheduling needs and limitations. This module can also be used standalone as a schedular replacement. It offers: 1> Patient Self Scheduling: Patients can view available time slots in real time and select the most convenient option, minimizing delays and reducing the risk of dropouts. This seamless scheduling experience enhances patient satisfaction by making the process smoother and more accessible. 2> Provider Operations/Call center Scheduling: Azodha provides healthcare providers with a streamlined solution for booking and managing appointments for home care, virtual care as well as for physicians office. Providers can easily view real-time availability and prioritize appointments based on staff location, availability, type of appointments, acuity and patient history. This system enhances operational efficiency and optimizes provider schedule to reduce patient wait times.

Azodha’s Intake & Virtual Waiting Room feature revolutionizes the patient experience by offering a seamless, integrated solution for virtual care. 1> Digitized patient onboarding, consents in secure manner prior to appointments 2> Scheduling integrated with virtual wait rooms enables telehealth for home care, tele only or hybrid (in person at home plus virtual team). 3> Patients, providers, and staff all have access to the virtual waiting room, which offers real-time insights into appointment status, wait times, queue management, chat with caregivers and patients (before, during and after the appointment). 4> The system also includes the integration of wearable devices and remote patient monitoring, ensuring that providers have up-to-date health data within the virtual room at their fingertips. 5> Patients are kept engaged with timely notifications and reminders, and they can easily communicate with providers or staff through built-in chat options. 6> Care Team Collaboration with internal notifications sent when field staff or providers need to join the virtual room, dial in internal and external guests to collaborate on patient care and integration with other tools to allow pre, during and post appointment collaboration. Azodha’s Intake & Virtual Waiting Room is designed to keep the entire care journey connected, efficient, and patient-centered from start to finish.

Azodha’s Virtual Encounter feature provides a comprehensive and streamlined platform for telehealth visits with features such as 1> Inviting guests to tele visit using calling, text or email 2> Calling patients 3> Patient Chat 4> Internal Care Team Chat 4> EMR integration to access patient clinical data 5> RPM Integration to see patient vitals 6> Exchange documents and education material with patients via chat 7> Screen sharing 9> Configurable virtual backgrounds 10> Integration of language services 11> Notifications for timely meeting attendance 12> Appointment sequencing based on patient acuity and wait times

Azodha's Virtual Encounter feature offers powerful tools for documentation and driving seamlessly actions with existing provider workflows. 1> Providers can access existing patient summary from the EHR 2> AI based care plan generation based on the gathered data, allowing providers to review, confirm, or revise recommendations 3> Clinical decision augmentation based on patient information and evidence based guidelines 4> Automating actions like scheduling patient appointments, order prescriptions or labs etc

Azodha's advanced Gen AI framework provides deep contextual understanding of user queries. This allows our AI assistant to grasp nuance, intent, and domain-specific terminology to provide highly relevant, informed responses.

Our platform is designed to seamlessly integrate with EMRs to drive automation. Automation actions like scheduling patient appointments, order prescriptions or labs

Safeguarding your data is our top priority. Azodha employs industry-leading security practices, including end-to-end encryption, secure cloud hosting, and granular access controls. We are GDPR, HIPAA and SOC 2 compliant, ensuring the highest standards of data protection.

Azodha's AI assistant engages in fluid, human-like conversations. Powered by advanced dialog management and natural language generation, it can handle multi-turn interactions, clarify ambiguity, and provide thoughtful, personalized responses - creating an intuitive user experience.

Built on a robust, cloud-native architecture, Azodha effortlessly scales to handle high volumes of concurrent users and queries. Our auto-scaling infrastructure dynamically adjusts capacity based on demand, ensuring consistently fast response times.

Use Cases

Description:
  • Enhance consumer engagement with personalized educational health materials that support the point of care and reinforce key messages beyond it.
  • Advance health equity and accessibility by providing printed resources that deliver clear, actionable health education to patients with limited or no digital access, language barriers, or varying reading comprehension levels.
  • Improve care plan adherence with customizable, condition-specific handouts that provide a wide range of educational materials designed to support patient understanding and adherence to care plans.
  • Expand community outreach with scalable print health education resources to improve health literacy, increase accessibility, and engage diverse populations at scale.
  • Support HEDIS, NCQA quality measures, CMS guidelines, and STAR ratings with print patient education by aligning with key healthcare quality standards through evidence-based materials that drive preventive care, adherence, and population health initiatives.
Pediatric use cases:
  • Empower parents and caregivers with personalized pediatric education.
Users:
  • Patients & Members – Individuals receiving personalized health education.
  • Providers – Physicians, nurses, and allied healthcare professionals using patient education to improve adherence and outcomes.
  • Care Managers & Care Coordinators – Professionals who guide patients through care plans and use educational materials to support engagement.
  • Caregivers & Parents – Family members and guardians managing a loved one’s care, including pediatric and senior populations.
  • Organizations/Associations- Utilizing patient educational materials (e.g., campaigns, parnertships etc.) 
  • Health Systems & Hospitals – Large-scale deployment of patient education across various departments and specialties.
  • Clinics & Doctor’s Offices – Individual or group practices integrating educational resources into care delivery.
  • Health Plans & Payers (including Payvidors) – Insurance providers offering educational support to improve member engagement and compliance with preventive care measures.
  • Behavioral Health Providers – Mental health professionals, addiction specialists, and therapy centers supporting patient education in behavioral health.
  • Pediatrics – Pediatricians, family doctors, and pediatric-focused healthcare organizations using HealthPrints to educate parents and caregivers.
  • Government & Public Health Agencies –Organizations implementing educational initiatives to promote public health awareness and compliance with national health guidelines.
Description:

◘ Use cases :  

• Hospital @ Home 

• Virtual Care: Womens Health, Chronic Care, Longevity, Muti Specialty Clinics, Behavioral Health

• Digital Care Journey

• Provider Operations Automation

◘ Outcomes:

• Time Savings: Saved 20 minutes per patient in onboarding and scheduling.

• Engaged over 65% of the patient population month-over-month via the patient app.

• Enabled patient experience to exceed 90 NPS

• Rapid Deployment: Launched solutions in 6-8 weeks, reducing time-to-market.

• Cost Efficiency: Reduced technology implementation costs by 70%

• Reduced Operational Cost by 25%

• Increased efficiency with AI to allow higher number of patients to be seen

Pediatric use cases:

Azodha Platform's solutions are fully applicable to pediatrics. Features such as scheduling, virtual rooms, digital intake, digital patient/caregiver engagement can accelerate access and convinience for pediatric care.

Users:

• Patients

• Caregivers

• Providers

• Clinicians - Nurse Practitioners, Care Managers

• Field Staff - Paramedics, Social Care Coordinators)

• Call Center, Front Office Team

• Administrative and Operations Team

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

HealthPrints enhances patient engagement by delivering personalized educational content in print format, complementing EHR-integrated content.

Differentiators vs Competitors:
  • Unique design
  • Cohesive branding
  • Improved readability with custom infographics and diverse images
  • Engaging tone/friendly health literacy
  • Award-winning content
  • Bridging the print-digital gap for enhanced patient understanding
  • Seamlessly integrating print-to-digital engagement with metrics and analytics
  • Premium pricing

Differentiators vs EHR Functionality:

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Differentiators vs Competitors:

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.

Health Equity

5th- to 6th-grade reading level, larger font for readability, with a 4th-grade options to support health literacy.

HealthPrints primarily provides print-based educational materials, ensuring accessibility for patients who may not have reliable internet, smartphones, or digital literacy. While it does not directly offer text IVR (Interactive Voice Response) services, it supports multimodal engagement in the following ways: Print as a primary channel – Ensures that all patients, regardless of technology access, receive critical health information. QR code integration (HealthPrints Engage) – Allows those with smartphone access to supplement print materials with digital content. Large-print formats – Enhances readability for patients with visual impairments. Multilingual offerings – Supports communication for diverse populations.

HealthPrints addresses the need for inclusive language services by offering patient education materials in over 18 languages, and access to interpreters to translate into more languages ensuring that diverse patient populations can access vital health information in their preferred language. This extensive language support enhances comprehension and engagement across various communities.

Our custom Print addresses engagement options by ensuring accessibility and inclusivity in patient education through: Larger Fonts & Readability – our materials use clear, large fonts and ample white space, making them easier to read for individuals with visual impairments. Supplementing Digital Channels – Print materials can be paired with QR codes that link to digital content, supporting additional engagement via digital text, and video resources. No Tech Dependency –Print does not require Wi-Fi, data, or device compatibility, making it universally accessible to all patients.

HealthPrints effectively overcomes patient connectivity barriers by providing print-based educational materials. This approach ensures that patients without reliable internet access, Wi-Fi, or sufficient data plans can still receive vital health information. By offering over 600 titles across 20 specialty areas in various print formats. HealthPrints guarantees that all patients have access to essential educational content without relying on digital platforms.

By delivering information through printed formats, HealthPrints ensures that all patients receive consistent, unbiased educational content, irrespective of technological disparities or algorithmic inaccuracies.

HealthPrints addresses social and behavioral determinants of health by providing culturally adapted and accessible educational materials. These resources are designed to resonate with diverse populations, considering factors such as language, literacy levels, and cultural norms. By offering information in both English and Spanish and using inclusive visuals, HealthPrints ensures that patients from various backgrounds can understand and engage with the content. This approach helps bridge gaps in health education, empowering individuals to make informed decisions and adopt healthier behaviors.

HealthPrints builds trust by prioritizing data privacy, security, and patient choice in the following ways: Print-based format – Since HealthPrints primarily delivers patient education in print, it minimizes data collection risks, reducing privacy and security concerns related to digital tracking. HealthPrints Engage (QR Code Integration) – When digital elements are included, patients have the option to engage with additional content without mandatory data sharing. No mandatory logins – Unlike some digital health platforms, patients/members are not required to provide personal data to access digital materials, ensuring autonomy and trust in their healthcare experience.

HealthPrints addresses technology barriers related to internet and data plan accessibility by providing print-based educational materials. These resources ensure that all patients, including those without reliable internet access or sufficient data plans, can receive vital health information. By offering over 600 titles across 20 specialty areas in various print formats—such as booklets, brochures, workbooks and more—HealthPrints guarantees that patients have access to essential educational content without relying on digital platforms.

HealthPrints addresses unique cultural differences and needs by: Culturally Adapted Materials: Tailoring patient education resources to reflect patients' norms, beliefs, values, language, and literacy skills, ensuring relevance and resonance with diverse populations. Inclusive Visuals: Incorporating diverse photographs and full-color artwork that represent various demographics, making materials relatable to a broad audience. Bilingual Content: Offering materials in both English and Spanish to cater to a wider patient population, enhancing accessibility and understanding. Health Literacy Focus: Crafting content at a 5th- to 8th-grade reading level using inclusive language, ensuring comprehension across different literacy levels.

HealthPrints/Engage enhances patient engagement by integrating print materials with digital resources. This multichannel solution embeds QR codes into printed materials, guiding patients to tailored landing pages with related videos and digital health information. This approach not only provides timely support but also encourages patient interaction with digital content, improving digital literacy. By bridging print and digital platforms, HealthPrints/Engage delivers a comprehensive educational experience that meets diverse patient needs and varying levels of technological proficiency.

Patient educational materials feature diverse photographs and full-color artwork, representing various demographics to resonate with a broad audience.

Azodha platform is fully configurable to support multiple languages, ensuring accessibility for diverse patient populations. The platform provides inclusive language services tailored to the unique needs of each community. This flexibility allows patients to communicate with their healthcare providers in their preferred language, promoting equitable access to care and enhancing the overall patient experience.

Azodha ensures compliance with industry-leading data privacy and security standards, including HIPAA and SOC 2. The platform safeguards patient information through advanced encryption protocols, secure data transmission, and access controls. Azodha also builds trust by transparently communicating how patient data is used and offering patients full control over their data. This ensures that only authorized care team members access the information, reinforcing security and empowering patients with the ability to manage their data usage options.

Azodha provides timely support and training to improve digital literacy and ease of use through multiple channels. We offer business hour support, comprehensive training documents, videos, user manuals, and a dedicated support team. These resources ensure that users have the guidance they need to efficiently navigate the platform, enhancing both the user experience and platform accessibility.

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