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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
mirro
mirro

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Categories

Solutions

Description

Product Description:

mirro’s empathetic AI automates intake, triage, and SOAP notes to reduce burnout, improve care quality, and identify billable events for telehealth and behavioral health providers by seamlessly integrating with EMR/EHR systems.With Mirro, providers can focus more on patients and not paperwork.

mirro offers:

24/7 Automated Self-Intakes & Follow-ups

Real-time emotional analysis and insights

AI-driven predictions for treatment adherence and billing opportunities

1. 24/7 Automated Self-Intakes & Follow-ups

mirro's 24/7 automated self-Intakes provides patients with custom empathetic questions to capture critical 

information, generates actionable notes for doctors,and streamlines the intake process

How It Works:

Customize Questions: Record and personalize intake questions for patients, or use standardized templates.

Share Questionnaire: Send the recorded questionnaire via email.

Patient Responses: Patients can conveniently provide their answers through video, audio, or text, using either their mobile device or desktop.

Analysis & Reports: Receive AI-analyzed results and a detailed report on your dashboard with treatment adherence risk and billable events

2. AI Scribe

AI Scribe for Telehealth and In-Person Visits

How It Works:

Automatically generates detailed session notes, formatted as SOAP notes, ensuring accuracy and saving time for both telehealth and in-person consultations.

3. Ask Mai

Ask Mai (AI Assistant with Full Patient History)

How It Works:

Mai(Multimodal Adaptive Intelligence), serves as a virtual assistant enabling doctors to access comprehensive patient history and intelligent insights to enhance care delivery.

About mirro:

Unifying AI Efficiency with Human-Centered Empathy,

Quickly reduce costs and improve patient engagement using empathetic AI

Product Description:

Modular, yet comprehensive, vCareCommand is the one enterprise cloud-based virtual care platform that can support all virtual care programs. vCareCommand offers zero code configurable web applications that are immediately familiar to users because they conform to your existing workflows; a robust suite of embedded common core collaboration, documentation, management and business intelligence tools; all fully integrated with your EHR and other systems of your choosing.

Built on 30+ years of experience in telehealth by the pioneers in the industry, vCareCommand delivers unparalleled high quality care to patients regardless of where they are. Our platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.

About ViTel Net:

ViTel Net has been leading virtual care technology innovation for over 30 years. Our robust cloud platform streamlines clinical and operational workflows while providing clinicians access to all relevant patient data, regardless of its source, with a single sign-on. ViTel Net’s “no code” configurable user experience enables the flexibility needed to provide remote care, quickly and cost effectively for any use case. The results – greater efficiency in making informed decisions that lead to better patient experiences and outcomes across the virtual care continuum. For more information, visit www.vitelnet.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Enable patients to check in for their virtual visit and access informational or entertaining content while they wait privately for their visit to begin

Add language interpreters, family care givers or additional care team members to any consult with embedded multi-party video conferencing, and increase patient and provider engagement with easy to use secure messaging that includes the ability to share images and documents

Document directly in the EHR or leverage our configurable documentation templates for more flexibility. Either way, our robust EHR integrations make it a seamless experience

24/7 Technical Support

Drive informed decisions and proactively address operational deficiencies with comprehensive telehealth business intelligence that aggregates operational and clinical data across the organization. Leverage robust clinical dashboards to empower providers to efficiently manage virtual care encounters or patient populations

Streamline management of equipment, provider schedules and patient appointments across multiple clinics with multi-dimensional scheduling

Use Cases

Description:

Case1:Enhancing Telehealth Sessions with Real-Time Emotional Analysis

Problem: Telehealth consultations often lack the depth of in-person interactions, making it challenging for clinicians to gauge patients' emotional states.

Solution: Mirro's AI technology enriches telehealth sessions by analyzing and responding to patients' emotional cues in real-time. This enables healthcare providers to better understand and address patient concerns during virtual consultations. 

Outcome: Improved patient engagement and satisfaction in telehealth services, leading to better adherence to treatment plans and overall health outcomes.

Case 2: Streamlining Clinical Documentation with AI-Scribe

Problem:

Clinicians spend significant time on documentation during and after patient visits, leading to burnout and reduced focus on patient care. Manual note-taking is time-consuming, error-prone, and often lacks consistency across providers.

Solution:

AI Scribe automatically generates detailed, structured SOAP notes from real-time conversations during both telehealth and in-person visits. It listens, transcribes, and summarizes key clinical details, ensuring accuracy and saving providers valuable time.

Outcome:

Reduced administrative burden, faster documentation turnaround, improved note quality, and more face-to-face time with patients , ultimately enhancing clinical efficiency and care delivery.

Case 3. Empowering Clinicians with AI-Powered Access to Full Patient History

Problem:

Clinicians often face fragmented or incomplete patient records spread across systems, making it difficult to get a holistic view quickly. This leads to inefficiencies, missed context, and delays in diagnosis or treatment.

Solution:

Ask Mai (Multimodal Adaptive Intelligence) is a virtual AI assistant that provides clinicians with instant access to a patient’s full medical history, summarized insights, and intelligent suggestions. Through natural language queries, doctors can ask Mai for relevant case details, past labs, imaging, medications, diagnoses, and even social determinants ; all in one place.

Outcome:

Accelerated clinical decision-making, improved diagnostic accuracy, and more personalized care 

Pediatric use cases:

None provided

Users:

Users:

1.Primary Care Physicians (PCPs)

Use Mirro for AI-assisted documentation, patient engagement, and adherence prediction.

2.Telehealth Providers

Improve virtual consultations with emotional context analysis and real-time scribing.

3.Specialists (e.g., cardiologists, endocrinologists, dermatologists)

Benefit from structured SOAP notes and patient history summarization across visits.

4.Nurse Practitioners (NPs) & Physician Assistants (PAs)

Use for quick follow-ups, streamlined documentation, and triaging.

5.Mental Health Professionals (Therapists, Psychologists, Psychiatrists)

Gain emotional insights and improve client engagement via empathetic AI.

Description:

the vCareCommand platform delivers unparalleled support 

- Behavioral Health

- Neuroloy and Stroke

- Medically Complex Pediatrics

- Maternal Fetal Medicine

- Cardiology

- Population Health

- Infectious Disease 

- First Responder Crisis Care

Pediatric use cases:

g

Users:

Academic Medical Centers, Children's Hospitals, Health Systems, Neourology and Stroke Specialties, Cardiology Specialists

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

ViTel Net's no-code patented platform streamlines custom workflows while alleviating the workload for internal IT resources so they can trouble shoot, launch, and scale existing programs. Reducing the need for additional overhead and costly time and financial investments to start from scratch. Built on over 30 years of experience in telehealth our platform powers unparalleled security, reliability, and flexibility so that our clients can get back to delivering quality care. 

Differentiators vs Competitors:

ViTel Net's clients enjoy consistent cost transparency, security, scalability, and configurability with multi-EHR and PACS integration that makes it easy to launch and expand existing programs. 

Our platform uses an industry-first no-code system that gives our clients the flexibility to add, expand, or change workflows to enable virtual care that best matches their brand of care and adapts to their clinical practices. Without surprise fees, unwavering roadmaps, and limited functionality, our clients can launch virtual care at ease today, while planning for tomorrow.

Health Equity

Keywords

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Company Details

Founded in 1990

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