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Description
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EHR integrations
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Health equity
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
SAI
SAI

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Categories

Solutions

Description

Product Description:
SAI is an AI-powered medical documentation platform, thoughtfully built by doctors, for doctors, to restore focus where it matters most, patient care. Designed with a deep understanding of real clinical workflows, SAI seamlessly captures patient encounters and transforms them into structured, accurate, and compliant medical notes in real time. More than just a transcription tool, SAI functions as an intelligent clinical partner. It adapts to individual physician preferences, specialty-specific nuances, and evolving documentation standards, ensuring each note reflects both precision and personalization. By reducing the administrative burden that contributes to burnout, SAI enables providers to move efficiently through their day without compromising quality or compliance. SAI integrates effortlessly into existing workflows, whether in fast-paced outpatient settings or complex inpatient environments. Its intuitive interface requires minimal training, allowing teams to adopt quickly and scale confidently. The result is not just time saved, but a measurable improvement in productivity, documentation quality, and overall physician satisfaction. Built on the principle that technology should support, not disrupt, the art of medicine, SAI empowers healthcare organizations to elevate performance while preserving the human connection at the heart of care.
About Scrivas:

SAI is an AI-powered medical documentation platform, thoughtfully built by doctors, for doctors, to restore focus where it matters most—patient care. Designed with a deep understanding of real clinical workflows, SAI seamlessly captures patient encounters and transforms them into structured, accurate, and compliant medical notes in real time.

Product Description:

ReferralMD delivers AI-powered solutions for Referral Management, eConsults, Appointment Management, Fax Management, Patient Scheduling, Intake and Communications, Marketing CRM and Analytics. Our solutions help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform’s powerful workflow automation tools help healthcare providers drive operational efficiencies, increase revenue, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com..

>>> HOW WE HELP <<<

Digital Front Door

  • Patient Access Tools
  • Patient Direct Scheduling
  • SmartCHAT Patient Intake
  • Patient Communications

Operations

  • Consult Management
  • Referral Management
  • Appointments and Scheduling
  • AI Fax Management

Marketing & Services

  • Marketing CRM
  • Advanced Analytics
  • Professional Services
  • SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

  • Reducing patient leakage through SmartMatch decision support and real-time analytics
  • Standardizing and streamlining the referral management process across the organization
  • Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

  • Matching patients with appropriate providers using SmartMatch decision support
  • Closing the feedback loop with specialists and reducing phone calls and faxes
  • Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

  • Increasing referral volume and capturing more revenue using CRM and marketing tools
  • Improving customer service with referring providers through automated status reports
  • Managing referral network and gaining insight into referral patterns using analytics 
About ReferralMD:

ReferralMD delivers AI-powered solutions for Referral Management, eConsults, Appointment Management, Fax Management, Patient Scheduling, Intake and Communications, Marketing CRM and Analytics. Our solutions help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform’s powerful workflow automation tools help healthcare providers drive operational efficiencies, increase revenue, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Reducing Documentation burden and Physician Burnout with Scrivas SAI

Dr. David Joyce’s Case Study

Services: SAI, AI-POWERED MEDICAL SCRIBE SERVICE

Dr. David Joyce’s Experience at Advanced Medical Treatment Center

Physician burnout is a growing concern in healthcare, driven by the excessive administrative burden, especially in medical documentation. 

For physicians like Dr. David Joyce, an interventional pain management physician at Advanced Medical Treatment Center, managing a high volume of patient documentation while maintaining high-quality care can quickly become overwhelming.

Dr. David Joyce, an interventional pain physician at Advanced Medical Treatment Center, specializing in diagnosing and treating chronic, acute, and sub-acute pain. This practice often requires detailed documentation to ensure accuracy and proper follow-up care.

Before integrating SAI, Dr. Joyce found himself spending significant time after clinic hours completing paperwork.

Recognizing the need for a more efficient solution, Dr. Joyce adopted Scrivas’ SAI platform to streamline his documentation process. By automating many routine tasks,

such as transcribing patient encounters and creating detailed medical notes, SAI allowed Dr. Joyce to spend more time with patients and less on administrative work.

The platform’s AI technology automatically generates notes during clinical encounters, leaving Dr. Joyce with only minimal edits to ensure accuracy and contextual relevance.

Scrivas worked closely with Dr. Joyce to integrate the SAI platform into his practice, ensuring a solution tailored to his specific documentation needs. The implementation

of SAI centered on reducing the documentation burden, allowing Dr. Joyce to provide better care while alleviating the stress associated with excessive administrative work.

Customized AI Integration: Scrivas customized the platform to meet Dr. Joyce’s specific needs for documentation, ensuring that SAI could manage the detailed notes required for his practice.

Automated Documentation: SAI efficiently transcribed patient encounters and generated detailed notes, freeing Dr. Joyce from documentation burden and allowing him to focus on patient care

Hybrid Model with Human Oversight: While the platform generated most of the documentation, Dr. Joyce maintained the ability to review and make minimal adjustments, ensuring that all documentation was accurate and comprehensive.

Time-Saving Benefits: The AI-powered automation allowed Dr. Joyce to complete documentation much faster, giving him more time to focus on his patients and leaving the clinic earlier each day.

This has significantly reduced his documentation burden, especially at the end of his busy clinic days, where he typically sees 30+ patients.

Additionally, SAI was customized to meet the specific documentation needs of Dr. Joyce’s practice, saving him one to two hours a day on average. Overall, SAI has helped reduce Dr. Joyce’s post-clinic documentation workload.

Pediatric use cases:

AI Documentation Solution 

Users:

Dr. Joyce specializes in evaluating, diagnosing, and treating chronic, acute, and sub-acute pain through injections and minimally invasive surgical procedures.

As his practice became busier, the time he spent documenting patient encounters and procedures increasingly detracted from his ability to focus on patient care. Recognizing this widespread issue of physician burnout, Scrivas saw the need for a solution that

would reduce the time spent on documentation, alleviate burnout, increase efficiency, and ultimately improve patient care.

This led to the development of SAI, an AI-powered

medical scribe service designed to streamline operations and enhance efficiency through seamless integration. With a patient-focused, user-friendly interface, SAI enables physicians to spend more time with patients and less time on administrative work.

Description:
  • Improve patient access through online provider directory and scheduling
  • Improve visibility of provider affiliations across the network and reduce leakage
  • Close the feedback loop, improve loyalty, and increase revenue from referring providers
  • Triage and match patients with the best providers with clinical decision support checklists
  • Communicate with online messages and consults versus fax or phone calls on hold
  • Reduce lost referrals due to improper handling, poor workflow, or antiquated e-fax technology
  • Acquire and retain patients with provider relationship management software (CRM)
  • Reduce no-show rates and improve engagement through automated patient communications
  • Connect different EMRs using ReferralMD as the bridge for interoperability
Pediatric use cases:
  • Pediatric providers can send or receive referrals and communicate with referral partners and patients via the platform.
Users:
  • Care coordinators, referral coordinators, authorization processors, schedulers, marketing representatives, physician liaisons and managers log into ReferralMD. 
  • Clinicians stay within their respective EHR systems since data is exchanged via EHR integrations.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena, NextGen, eClinicalWorks, Meditech, Allscripts

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

Seamless EHR integration to major EHR's such:  

  1. Epic
  2. Cerner,
  3.  Athenahealth
  4.  eCW and more. 
Differentiators vs Competitors:

Hypercustomizable to any workflow, speciality and physician documentation preferences. 

Providing real time clinical documentation insights/suggestions. 

Scalable approach, with the ability to incorpoate our tool into a clinic workflow whether it's standalone, or hybrid (scribe + AI empowerment) 

White glove support and training throughout and after implementation. 

Differentiators vs EHR Functionality:
  • Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
  • Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
  • Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
  • Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
  • Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
  • Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
  • Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
  • Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiators vs Competitors:

Differentiator 1: All-In-One Platform

  • Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
  • Real-time analytics across the platform
  • Automated workflow and decision support tools
  • Automated feedback loop with referring providers
  • Automated patient communications via text or email
  • Integrated fax management system (port over existing fax numbers)
  • Integrated Customer/Partner Relationship Management (CRM/PRM)
  • Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

  • Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
  • In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

  • The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
  • The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.

Health Equity

Keywords

Images

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ReferralMD eConsults _ ConferMED.jpg

Videos

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SAI - Enhancing Clinical Documentation

1 of 3

ReferralMD - Referral Management Solution.mp4

Downloads

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SAI Case Study
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ReferralMD+Data+Sheet.pdf

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Company Details

Founded in 2011

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