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Best Clinical Decision Support (CDS) Products

Best Clinical Decision Support (CDS) Products

Clinical decision support systems can mitigate these, and other, risks associated with the complexity of clinical practice in the 21st century.

Healthcare organizations need to support their providers with guidance on disease and medication management, reminders, and appropriate alerts. The benefits include greater patient safety, cost containment, improved coding accuracy, better outcomes, as well as fewer unnecessary tests, medication, and diagnostic errors.

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Clinical Decision Support (CDS): Products


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67 products
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Rated In Top 10%
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Versatile platform

AmplifyMD is a leading solution for integrated virtual specialty care across multiple service lines and settings, including Stroke, ED, ICU, med-surg, ambulatory, and direct-to-patient. The platform streamlines telehealth, making remote providers up to 2x more efficient.

AmplifyMD’s integrated technology, intelligent automation, and streamlined workflows revolutionize the entire virtual care process – scheduling, assignment, and distribution; order entry; patient data curation; care planning and coordination; clinical decision support; documentation; exception alerting; billing; quality measurement; data analytics and reporting. The platform optimizes provider utilization and capacity management, keeping remote providers and onsite care teams focused on patients while reducing technology burnout and enhancing the delivery of virtual care. Hospitals and health systems benefit from significant time and cost savings, improved operational insights and compliance, and reduced IT resource utilization.

• Proven compliance capabilities: SOC 2 Type II attestation
• Streamlined integration: Bi-directional FHIR R4 API (HL7v2 also supported)
• Hardware-agnostic: iOS and Android phones/tablets, laptops, WOW, and SIP-based carts
• Seamless hybrid care: Supports emergent, inpatient, asynchronous, outpatient, and direct-to-patient workflows
• Consistent services across networks: Enables high-quality, standardized telehealth across disparate locations & EHRs

Built on a foundation of interoperability, AmplifyMD makes it easy for hospitals to address current telehealth challenges and support evolving virtual care needs with a low IT lift, existing hardware, and a low ongoing maintenance cost. Out-of-the-box configurations and customized templates support over 15 specialties, including TeleStroke, TeleNeurology, TeleCardiology, TelePulmonology, Tele Heme-Onc, TeleID, TeleEndocrinology, and TeleHospitalist services. Robust data and analytics capabilities deliver real-time insights to drive new efficiencies. Whether you need a proven state-of-the-art virtual health platform or coverage in one or more specialties, AmplifyMD is your partner to expand the capabilities of your existing EHR and technology investments.

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product capabilities
Virtual triage
Virtual visits
Access & Scheduling
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Billing, Orders, & Follow Up
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Leading Health System
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Leading Health System
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Leading Health System
Health system
Leading Health System
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Rated In Top 10%
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5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Oneview’s Care Experience Platform (CXP) delivers a host of patient-centered services that improve the experience of care for patients, families, and providers. Patients spend most of their time in the hospital waiting. They spend an average of 12 hours a day watching TV. With the CXP, this time is leveraged to inform, educate, enable self-service, as well as distract and calm. 

By automating a host of manual and time-consuming tasks, the system reduces the non-clinical task burden on floor nurses. This reallocation of time allows nurses to focus on clinical care, leading to higher patient and nurse satisfaction and ultimately better HCAHPS scores. 

 

Leading hospital organizations around the globe, including 3 of the US News Top 20 Honor Roll hospitals in the US, partner with Oneview to deliver more control for patients and families, more time for care teams, and less complexity for executives and IT teams. HIPAA-verified, ISO27001 and ISO27701-certified, the CXP integrates seamlessly with every major EHR system. 

It’s time to nurture better patient, family and provider experiences. It’s time to experience Oneview. 

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product capabilities
User-Friendly Interface
Real-time Data Collection and Analysis
Accuracy and Reliability
User-Centric Interface
Integration and Automation
Multimodal Communication Tools
Care Coordination
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key clients
Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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+50 verified clients
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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Designed to address the unique scheduling complexities of each healthcare specialty and department, QGenda Advanced Scheduling for Providers creates equitable, rules-based schedules faster to optimally align physicians with patient demand. Serving as a single source of truth for system-wide provider deployment, Advanced Scheduling helps organizations improve provider utilization and more effectively manage costs.

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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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+50 verified clients
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Through its comprehensive integration of diverse data sources - including EHR, RPM and patient-generated insights - the Medical Brain has a complete understanding of the patient’s medical history and knowledge of the current situation in real-time. With this complete, whole-person understanding, the Medical Brain proactively identifies emerging health risks, care gaps, delays, and errors. 

The Medical Brain is being used by provider groups, health systems, ACOs to help providers manage patients on their behalf so they can succeed with value-based care. Brain contacts providers and orchestrates care. This patient-first, real-time approach helps patients control chronic disease, reduce hospital days, while increasing provider productivity by 92% by eliminating patient communication and follow-up tasks from provider and office staff.  

The Medical Brain is being used by provider groups, health systems, ACOs to help providers manage patients on their behalf so they can succeed with value-based care.

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Contextual understanding
Interoperability
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
Bidirectional Communication
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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

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Leading Health System
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Leading Health System
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Leading Health System
Health system
Leading Health System
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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business

QGenda Advanced Scheduling for Nurse and Staff is specifically designed to meet the unique and complex needs of nurses and staff across healthcare settings, keeping them engaged with new levels of flexibility, autonomy, and control. For nurse leaders, this Best in KLAS nurse scheduling solution provides system-wide visibility and comprehensive workforce planning tools to optimize staffing and reduce premium labor costs. 

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business

With QGenda On-Call, schedule data from many different service lines, departments, and affiliated providers are centralized and standardized for enterprise visibility and use. The easily accessible On-Call Directory includes advanced search capabilities that help to streamline the identification of the correct on-call provider. 

Physicians and staff have increased visibility into their schedules with anytime, anywhere access via a user-friendly mobile app. The app allows self-service for real-time shift swapping and requests. 

The reliable and interactive on-call provider contact data found in QGenda On-Call drives faster

communication with providers to expedite care in critical patient care situations. The reduction in time spent locating on-call providers also frees time for more direct care at the patient bedside or performing other tasks that may otherwise be delayed and impact patient experience.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Vibe Health Insight is an integrated Digital Whiteboard that replaces dry erase boards in patient rooms with real-time information. Insight integrates with theEHR to display accurate and reliable information every time.

Insight is a responsive technology that eliminates the need for nurses to spend valuable time updating dry erase boards, double checking information, and replacing old markers. For example, when a care team member enters the room, real-time location system (RTLS) integration can allow a pop-up to display, notifying the patient who has entered the room. Similarly, the whiteboard can display completed rounds based on actual rounding activity.

Patients and families can also interact with the platform via the pillow speaker handset, companion touchscreen, or even their own phones or devices.

The solution is also flexible in that it allows patients to toggle between a full-screen whiteboard or a combination view with television. Whiteboards can also be standalone displays, separate from the patient console.

Sample whiteboard display items include but are not limited to: Patient’s assigned care team, Daily schedule goals or tasks, ordered medications, estimated discharge date, discharge preparedness, pain scale, hospital information, completed rounds, patient questions for the care team. 

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Leading Health System
Health system
Leading Health System
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Leading Health System
Health system
Leading Health System
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+50 verified clients
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You can build custom automation pathways for clinical workflows, patient engagement, and staff processes. Use the integrated automation tools in the platform to create triggers and automated workflows.

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product capabilities
Seamless Care Team Workflows and Accessibility
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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business

Vibe Health Aware is a digital door display that integrates with the EMR to show patient precautions and notifications outside the patient room in real-time. Aware keeps care teams, visitors, and patients safe by making critical information visible in real-time. 

Dynamic alerts can notify staff in real-time when patients should be turned or addressed. Precautions such as allergies, fall risk, NPO, etc., are pulled directly from the EMR through integration. Because it comes from the source of truth, you can be sure information is accurate and reliable every time. 

Prevent costly mistakes by giving care teams instant, up-to-date information as they enter patient rooms. They’ll be fully prepared for each patient interaction with the information they need, so they can focus on providing exemplary care. 

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Leading Health System
Health system
Leading Health System
Health system
Leading Health System
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Leading Health System
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Buyer's Guide


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A Buyer's Guide to

Clinical Decision Support

What is clinical decision support (CDS)?
Clinical decision support solutions encompass digital tools and systems that assist healthcare professionals in making clinical decisions for diagnosis, treatment, and management by providing them with evidence-based information, guidelines, and recommendations.

Solution framework

Point of care solutions
Relevant information display - Ensure that the provider has a composition of up-to-date and necessary patient information and data in the form of direct summaries and insights to help make decision in providing care to the patient.
Care recommendations - Prompts providers with next step recommendations based on patient findings, labs, interactions, and results.
Documentation, billing, and coding support - Offer guidance, accuracy checks, and analytics to ensure precise documentation and improved billing and coding practices for revenue cycle management.
Risk prediction - Forecast the likelihood of adverse events, complications, or safety incidents by identifying patients at elevated risk for adverse outcomes.
Medication and dosing support - Inform clinicians about prescribing and medication dose adjustment based on patient-specific data, evidence-based guidelines, or pharmacogenomics.
Care pathway and protocol - Ensure that the physician has the latest guidelines and protocols to decide on the next best step in the patient’s care


Beyond the point of care solutions
Care management - Support the provider in uncovering and addressing gaps and unmet needs in patient care through screenings and patient history analysis.
Workflow support - Plan activity-based actions and the order in which care should occur based on specific events in the patient journey.
Disease prediction - Forecast the likelihood of an individual developing specific diseases/conditions through patient history analysis and specific indications from their interactions and assessments.
Intelligent diagnostics - Assist healthcare providers in diagnosing and interpreting medical conditions from labs and radiology readings more accurately and efficiently.

The integration of advanced clinical decision support (CDS) tools is paramount not only for enhancing patient outcomes but also for optimizing operational efficiency. By leveraging real-time data and predictive analytics, CDS systems empower healthcare providers to make informed, evidence-based decisions that are crucial in today’s fast-paced medical environments. Investing in robust CDS can ensuring that clinical practices are proactive in their approach to patient care and also allow providers to practice at the top of their license.
Amberly Diets
—Amberly Diets
Senior Director, Insights & Advisory

The case for clinical decision support

As healthcare systems face increasing challenges in providing high-quality care, addressing inefficiencies and costs, and tackling the effects of clinician burnout, clinical decision support systems offer promising solutions to address those challenges.
Improve patient care, quality, and safety
The healthcare industry today faces significant challenges in patient care, particularly in areas such as sepsis management and diagnostic accuracy. Sepsis alone accounts for 1 in 3 observed hospital mortalities and leads to $24B in annual costs for healthcare systems (Sepsis Alliance). Additionally, 10-30% of medical errors are related to diagnosis (Healthcare IT). These stark statistics underscore the urgent need for innovative solutions like clinical decision support to enhance patient care and outcomes. These solutions can offer providers up-to-date information to improve practice and patient care quality (EvidenceCare) (PubMed). They also provide evidence-based guidance, personalized treatment plans, and enhanced diagnostic accuracy (Folio3). As such, clinical decision support solutions can increase patient safety by reducing errors and adhering to clinical guidelines (NCBI1), overall reducing variation in care delivery. By leveraging clinical decision support, healthcare providers can make more informed decisions, leading to improved patient outcomes and a higher quality of care.
Address healthcare inefficiencies and cost
Healthcare is currently fraught with significant inefficiencies, with an estimated $750B in annual healthcare spending wasted on unnecessary services and diagnostic errors (PinnacleCare). Clinical decision support can help address these issues by increasing efficiency and compliance through the availability and recommendation of guidelines and regulations (NCBI2). It can also decrease costs by decreasing inpatient length of stay, suggesting cheaper medication alternatives, and reducing test duplication (NCBI1). These solutions also support clinical and diagnostic coding for administrative and revenue cycle management purposes. These improvements can lead to substantial cost savings and more efficient use of healthcare resources, benefiting both providers and patients.
Enhance provider experience and efficacy
Healthcare providers currently face increasing burnout, exacerbated by feelings of inability to provide high-quality care or make preventable errors. Excessive documentation requirements and administrative tasks are also major contributors to burnout (Healthcare IT News). Clinical decision support can help alleviate these issues by reducing cognitive load and streamlining workflows (Zynx Health). It facilitates coordination among multi-disciplinary teams through automated messages and reminders (NCBI3). Additionally, some clinical decision support systems help streamline documentation processes to reduce non-clinical workloads, overall improving the clinical care team experience when they are able to focus on providing care at the top of their license. By addressing these challenges, clinical decision support can improve provider satisfaction, potentially leading to better retention rates and overall healthcare quality.

Key attributes of clinical decision support solutions

Core clinical content
  • Content library — Off-the-shelf repository of clinical pathways and order sets
  • Evidence-based review — Ongoing, thorough review of the content library against the latest medical literature and evidence
  • Customization — Ability to update content to reflect local conditions, e.g. availability of supplies, practice patterns, workflows, clinician preferences
  • Continuity content sharing — Ability to draw on existing pathways, order sets, and best practices from other users of the platform
Content development
  • Authorship tools — Tools that seamlessly enable the development of new pathways and the customization of existing ones
  • Governance tools — Functionality that supports governance and maintenance (e.g. permissions, approvals, updates) of clinical pathways
  • Care gap identification — Ability to draw on medical evidence and literature to identify and address gaps in current pathways and other sets
Clinical pathway integration
  • EHR Integration — Ability to seamlessly integrate new pathways and updates to existing pathways with EHR workflows and leverage EHR data to inform triggers and alerts
  • Analytics & Reporting — Configurable analytics and reporting encompassing a broad range of categories and metrics (e.g. utilization/compliance, cost of care, outcomes)

Organizing for success with clinical decision support

To successfully implement clinical decision support, health systems must begin by defining their guiding principles. It’s crucial to prioritize physician involvement and autonomy while ensuring that the solution aligns with established clinical protocols. By keeping these factors in mind, health systems can effectively tailor their clinical decision support initiatives to meet the needs and preferences of doctors while enhancing patient care.
  1. Ensure physician involvement and leadership. Physicians are the primary users of clinical decision support solutions and influence the adoption and acceptance in daily practice. Their involvement helps in maintaining the right balance between customization and standardization of systems. Identify physician champions who can advocate for the system and provide valuable insights throughout the implementation process.

  2. Craft thoughtful messaging to promote adoption across the practice. Develop communication strategies that highlight how clinical decision support supports, rather than replaces, physician expertise. Many physicians worry that CDS will take away their autonomy. Address those concerns by focusing on how CDS can enhance clinical decision making and improve patient outcomes by offering suggestions and alternatives, ultimately leaving physicians with the autonomy to make the final decision.

  3. Align clinical decision support content with established clinical protocols. Review and ensure that the content provided by your clinical decision support vendor aligns with your organization’s clinical protocols and physician viewpoints. This may involve customizing the system to reflect local practices and preferences.

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