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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Talktor
Talktor

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Categories

Solutions

Description

Product Description:
Talktor is a smart-home medical assistant that allows user to search for providers and schedule appointments with the power of voice-technology. With Talktor, patients now have an easy way to search for providers by location, insurance plans, and medical profession. The average phone call to schedule an appointment takes an average of 7-10 minutes, but Talktor automates the booking process for both ends in only a matter of seconds! Providers and Health Systems can utilize Talktor as an automated patient acquisition tool that directly integrates with 98% of all United States EHR scheduling systems. With over 50 Million American households owning at least one smart-home device, voice technology is taking over digital search and will soon become the form of communication and computation. We want to help providers and health systems improve their patient engagement by getting them ahead of the game.
About Talktor:
Talktor is a smart-home scheduling assistant which allows users to request appointments with healthcare providers subscribed to its platform. We utilize voice-enabled devices (like Amazon Alexa and Google Home) to automate the scheduling process on behalf of both patient and provider. "Hey Alexa, tell Talktor to make me an appointment with Dr. Smith for Tomorrow Morning"
Product Description:

Modular, yet comprehensive, vCareCommand is the one enterprise cloud-based virtual care platform that can support all virtual care programs. vCareCommand offers zero code configurable web applications that are immediately familiar to users because they conform to your existing workflows; a robust suite of embedded common core collaboration, documentation, management and business intelligence tools; all fully integrated with your EHR and other systems of your choosing.

Built on 30+ years of experience in telehealth by the pioneers in the industry, vCareCommand delivers unparalleled high quality care to patients regardless of where they are. Our platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.

About ViTel Net:

ViTel Net has been leading virtual care technology innovation for over 30 years. Our robust cloud platform streamlines clinical and operational workflows while providing clinicians access to all relevant patient data, regardless of its source, with a single sign-on. ViTel Net’s “no code” configurable user experience enables the flexibility needed to provide remote care, quickly and cost effectively for any use case. The results – greater efficiency in making informed decisions that lead to better patient experiences and outcomes across the virtual care continuum. For more information, visit www.vitelnet.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Enable patients to check in for their virtual visit and access informational or entertaining content while they wait privately for their visit to begin

Add language interpreters, family care givers or additional care team members to any consult with embedded multi-party video conferencing, and increase patient and provider engagement with easy to use secure messaging that includes the ability to share images and documents

Document directly in the EHR or leverage our configurable documentation templates for more flexibility. Either way, our robust EHR integrations make it a seamless experience

24/7 Technical Support

Drive informed decisions and proactively address operational deficiencies with comprehensive telehealth business intelligence that aggregates operational and clinical data across the organization. Leverage robust clinical dashboards to empower providers to efficiently manage virtual care encounters or patient populations

Streamline management of equipment, provider schedules and patient appointments across multiple clinics with multi-dimensional scheduling

Use Cases

Description:
**Provider Search** _“...find me a dentist in Milwaukee”_ _“Okay, the top dentists in Milwaukee are Dr. X and Dr. Y...”_ utilizing data on the National Provider Database, we are able to maintain information on provider By operation locations, insurance affiliations, and experience. By structuring this public data, we are able to have users efficiently search for providers based on their own personal needs. We will always showcase provider information, even if that provider is not a Talktor subscriber. However, we will always showcase our subscribers first to allow for quick scheduling. If a user wants to contact a provider that is not a subscriber, we will provide the phone number for the office if the information is available. **Appointment Scheduling** _“Schedule an appointment with my regular physician for Wednesday at Noon.”_ _“Sure! Wednesday at Noon is available for your appointment. Would you like me to add this to your calendar?”_ _“Yes.”_ When a user makes a request to see a specialist, we will filter through our database to match that user with a specialist that accepts their insurance and operates near their location; even if the provider is not a subscriber. However, if the practice is subscribed with Talktor, it will be on top of the listings to book, adding marketability and patient activity to our clients. If an appointment is not available, we can make suggestions based on time-slot availability OR send a notification to the receptionist that includes your contact information. This way, we always have a solution for moving patient forward. **Patient Acquisition** By integrating with Redox Engine, we are able quickly integrate with 98% of all EHR systems within the United States. Redox will structure our JSON and iCAL requests to fit the required formats of whichever EHR system we are working with. This means that we are able to easily add and edit calendar segments without the interference of a receptionist or call-center employee.
Pediatric use cases:

None provided

Users:

None provided

Description:

the vCareCommand platform delivers unparalleled support 

- Behavioral Health

- Neuroloy and Stroke

- Medically Complex Pediatrics

- Maternal Fetal Medicine

- Cardiology

- Population Health

- Infectious Disease 

- First Responder Crisis Care

Pediatric use cases:

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Users:

Academic Medical Centers, Children's Hospitals, Health Systems, Neourology and Stroke Specialties, Cardiology Specialists

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:
Due to the amount of supposed “red-tape” with healthcare innovation, it is difficult to improve on even the most primitive departments like reception. To this day, people either need to make appointments over the phone with a receptionist (taking an average of 7-10 minutes) OR they need to pull up their computer to make an online request (which may or may not even get approved). We live in an age where people need instantaneous verification, and that is exactly what Talktor provides. With the integration of a scheduling system and Talktor, we are able to book appointments on our subscribers behalf, saving them time, money, and effort. There are very few current solutions that allow users to book appointments while the reception desk is closed, but now patients have the option to do so without even having to lift a finger. The ease of access will allow for easier assimilation with both young and elderly populations and the systems that integrate with Talktor.
Differentiators vs Competitors:
Talktor works similar to an employee for our subscribers. The skill is available to save our clients money and time so that they can focus on more useful tasks. When we look at our primary competitor ZocDoc, we can see that their capital gain is far more important that client satisfaction. When ZocDoc lists their provider subscribers on their site, instead of listing the most qualified or best fitting physicians first, they will list physicians that have paid a higher premium. This means that instead of being a scheduling assistant, ZocDoc has transformed into a provider-bidding platform where those with the deepest pockets are showcased first. Talktor uses an intelligent API called BetterDoctor which allows us to sort, organize, and showcase ALL providers based on qualifications, location, and insurance information. This way, we are always making sure our users can find the best care possible without swindling our subscribers.
Differentiators vs EHR Functionality:

ViTel Net's no-code patented platform streamlines custom workflows while alleviating the workload for internal IT resources so they can trouble shoot, launch, and scale existing programs. Reducing the need for additional overhead and costly time and financial investments to start from scratch. Built on over 30 years of experience in telehealth our platform powers unparalleled security, reliability, and flexibility so that our clients can get back to delivering quality care. 

Differentiators vs Competitors:

ViTel Net's clients enjoy consistent cost transparency, security, scalability, and configurability with multi-EHR and PACS integration that makes it easy to launch and expand existing programs. 

Our platform uses an industry-first no-code system that gives our clients the flexibility to add, expand, or change workflows to enable virtual care that best matches their brand of care and adapts to their clinical practices. Without surprise fees, unwavering roadmaps, and limited functionality, our clients can launch virtual care at ease today, while planning for tomorrow.

Health Equity

Keywords

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Downloads

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Company Details

Founded in 2018

Founded in 1990

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