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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
MDI enables consumers to self serve across call, click or visit channels. MD Insider builds comprehensive provider search, data management, and scheduling capabilities for organization across the healthcare ecosystem, including health systems. Our capabilities are built on a modern/ agile tech stack that enables provider organizations the flexibility to implement and deploy across multiple configuration options. We help health systems find and reach consumers through modern digital capabilities that help organizations showcase their key assets...providers. With nearly every implementation, our capabilities allow health system partners to fill-in information "blind spots" through a confluence of data + technology. And we do this, often times, in a matter of days.
About MD Insider:
MD Insider is a healthcare solution partner that is redefining the way consumers search for care by democratizing clinical insights through data and technology. Our sophisticated Machine Learning (ML) platform is a first-of-its-kind, fully integrated triage engine that better matches patients with the right providers by incorporating a claims-driven methodology. MDI offers a variety of configurable digital applications that enable a seamless consumer experience across patient access channels, in addition to an industry-leading claims library, and API services. For more information please visit: www.mdinsider.com
Product Description:

Exceed consumer expectations with consistent branding, one text thread, and an intuitive interface. 

Before the visit: Easy online booking that expands your presence beyond your website, and registration so simple 75% of patients complete it before their visit.

  • High-converting booking on your website
  • Direct booking from Google Business Profile and Google & Apple Maps
  • Discovery on Solv website & app
  • Digital registration & intake

During the visit: Patients know when they’ll be seen (up to 46% faster with Solv) and how much it will cost them.

  • Support for in-person and telemed appointments
  • 2-way chat
  • Digital check-in kiosk & QR code
  • Mobile waitlist
  • Upfront payment

Beyond the visit: Get a 30%+ lift on reviews, patient payments, and rebookings — by maintaining relationships on one familiar text thread.

  • Google review collection
  • Text-to-pay & autocollection using card on file
  • Advanced patient surveys
  • Automated & broadcast messaging campaigns
  • 2-tap rebooking
About Solv:

Solv is the practice growth copilot for on-demand care.

 

Our AI-powered platform integrates seamlessly with your EHR, optimizing key workflows across scheduling, intake, reviews, messaging, payments, and insights to create a unified patient experience. Trusted by leading providers like American Family Care, NextCare, and ZoomCare, we’ve powered over 80M visits across our network.  

  

We reduce staff workload by automating day-to-day communications and tasks while improving the patient experience through convenience and transparency. By streamlining operations and maximizing capacity, we help your practice run more efficiently and profitably. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:
Patients/consumers, Contact Center Agents, Providers
Description:

Solv is a consumer engagement platform for patients seeking convenient care

Pediatric use cases:

Solv is a great tool for parents to find convenient care appointments for their children. There are many pediatric specific urgent cares in the Solv marketplace.

Users:

Patients of all ages for convenient care needs

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:
A consumer-centric/robust clinical search engine that sits on top of a12B+ claim library representing medical claims across major carriers (commercial & CMS). Claims are used to inform provider clinical experience/expertise for employed and affiliated providers across a health systems network.
Differentiators vs Competitors:
Configurable/customizable provider search and directory management capabilities (e.g. expandable taxonomy, docfinder, data/directory management, Epic scheduling). MDI's tooling provides health system partners access to MDI's big data library. Our data engineering processes automate and create baseline provider profiles by leveraging dozens of industry data partners, greatly reducing the amount of time/effort needed to collect the same information across the delivery network. Our data library includes information related to clinical areas (e.g. specialty, procedures, conditions, diagnosis), board certifications, office locations & hours of operation, contact information, education, affiliations, patient satisfaction reviews, languages spoken, biographies, and more. Providers and administrators can edit baseline profiles for ongoing data accuracy and verification. Updates are pushed real-time to all relevant applications, including data warehouses (if applicable).
Differentiators vs EHR Functionality:

Built with the patient in mind, Solv has an all-in-one patient engagement solution that is easy to use. Solv's patient marketplace also allows patients to find and book care, driving new patient acquisition and revenue.

Differentiators vs Competitors:
  • Doesn't require an app, but provides one as an option so that patients can easily re-book future visits
  • Patient information saves so it only has to be completed one time and saved to the patient account
  • Patients can upload their photo ID, insurance information, sign consent forms, and complete paperwork prior to their arrival
  • Patients can track their spot in line upon arrival
  • A proven reputation management flow allows you to increase your Google rating and reviews immediate after going live with the product

Keywords

Images

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Videos

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Downloads

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https://www.prnewswire.com/news-releases/solv-health-introduces-new-patient-experience-and-practice-management-features-to-ease-healthcare-rebound-301332734.html

Alternatives

Company Details

Founded in 2012

Founded in 2016

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