Automated Clincal Conversations

Decoded Health scales clinical patient engagement through automated  conversations. Unlike a "chat-bot" our system enables patients to express their concerns and ask questions in fully natural language conversational dialog. Patients have confidence that they are being heard and providers save time by getting meaningful data from high-quality patient conversations.

Conversational system automatically:

• Determines patient agenda.
• Collects history of present illness (HPI).
• Performs review of systems (ROS).
• Aligns patient input with medication history.
• Performs patient-specific screenings.
• Asks clinically informed and highly differentiating medical questions.
• Follows up with patients to track health status.

Automated Natural Language Clinical Documentation
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Giving providers the required data before they need it. The system creates a  natural language summary of virtual patient conversation, giving the physician relevant information before they even meet the patient. The summary includes information such as the patient’s chief complaint, HPI, review of systems and notable findings extracted from the electronic health record (EHR) relative to the predicted differential diagnoses.

Telehealth is supported out of the box. The platform features its own mobile and web-based audio- and video-integrated conversations. It can also be configured to leverage existing communication services such as Zoom, Teams, Ring Central and others.

Clinical staff

Gozio's mobile engagement platform engages healthcare consumers and improves their entire journey--both digital and in person. Over 200 hospitals use Gozio's platform to improve:

- Patient access (scheduling, ED and urgent wait times with booking and navigation)

- Portal access

- Navigation across the health system

- And much more

With Gozio, you can not only put all your patient-facing and/or staff-facing technology in one place, you can:

- create unique mobile experiences based on factors like user type or location to personalize the experience

- use the open platform to easily build custom solutions for unique use cases

- manage your platform and make changes quickly to adapt to changing needs

Several children's hospitals use Gozio's mobile engagement platform to help families navigate their care.

500M mobile interactions

2M total users

70% users return